Dalby Firewood Reviews

4.9 Rating 6,033 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,033 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

Write Your review

Tell us how Dalby Firewood made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

* One or more of these files was not uploaded due to an invalid file type.

* File size is too large (Max: 256 MB).

* We could not upload one of your files, please try again later or contact support.

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

You will be contacted by email to verify your review.
By submitting your review you agree to the REVIEWS.io terms & conditions.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

"Always deliver quickly. Good quality wood. Been a customer for a few years now. No need to go anywhere else. "

Dalby Firewood 5 star review on 20th March 2024

James Gray

"Dalby fire wood kept me informed of my purchase, they were very prompt with their delivery, couldn\u2019t have asked for better timing.\r\nMike there driver \/ delivery man was very helpful and polite, what an Ambassador for Dalby firewood, a great experience from purchase to delivery. \r\nThank You Dalby Firewood"

Dalby Firewood 5 star review on 2nd February 2024

Bob Read

"Well happy with the service. When rang them up on the day of the delivery they gave me a about time they will be delivering it and it was with in 5 minutes of the time they gave me. Also they put it where I needed it to go and saved me hours of time moving it by hand "

Dalby Firewood 5 star review on 3rd December 2023

Mr Simpson

"5 out of 5. \r\nGreat Wood with excellent delivery. Will definitely be buying again and would highly recommend! "

Dalby Firewood 5 star review on 2nd December 2023

Robert Allan

"Cannot fault the product in anyway. You get what you pay for. Quality isn\u2019t cheap. Delivery was Exellent as well. Thanks again for your rfgorts"

Dalby Firewood 5 star review on 13th October 2023

Stephen Cain

"Cannot fault the product in anyway. You get what you pay for. Quality isn\u2019t cheap. Delivery was Exellent as well. Thanks again for your rfgorts"

Stephen Cain

"So far I\u2019m mightily impressed. Arrived on a pallet in a large sack, and a polythene wrapper to ensure everything kept dry. \r\nThe wood is so beautiful it really does seem a pity to burn it. \r\nAs a first time buyer of logs (apart from the garage variety) I would definitely buy again from Dalby Firewood, admittedly tried to keep it local. It\u2019s a 10 from Nige\ud83d\udc4f"

Dalby Firewood 5 star review on 8th October 2023

Nigel Birch

168

Anonymous

Anonymous // 01/01/2019

Return to All Reviews

Phillip Gowland

Verified Buyer

Show Details

“These are by far the best I’ve used for my pizza ovens, spoke to the guys that trained me and asked if there was anything better that they could recommend and they use dalby too, so has to be 5/5 from me”

Dalby Firewood 5 star review on 25th May 2022

Helpful Report

Posted 1 year ago

They look amazing, phillip! Thank you very much for the review, and for leaving us this tasty photo too. very pleased to hear you approve of the product, and we look forward to hearing from you again with another order and hopefully some more amazing photos!

Posted 1 year ago

Kevin Mollon

Verified Buyer

Show Details

“Ordered Wednesday delivered Thursday- excellent service and a very high quality log. Thank you”

Dalby Firewood 5 star review on 29th April 2022

Helpful Report

Posted 1 year ago

Will Cammish

Verified Buyer

Show Details

“Fantastic the wood burns great No bagging like the cheap wood does The service, is great but you should consider a discount for people ordering more than 1 bag.thing to think about. In the future 👍”

Dalby Firewood 5 star review on 21st January 2022

Helpful Report

Posted 2 years ago

Thank you for the review, Will. Glad to hear the logs are up to standard. We do offer a discount when ordering 3 or more bulk bags.

Posted 2 years ago

Melanie Trim

Verified Buyer

Show Details

“Great dry firewood. I only have a small place to store so I like that you can buy the handy bags”

Dalby Firewood 5 star review on 13th November 2021

Helpful Report

Posted 2 years ago

Thank you for leaving us a review. Great photo! Happy to hear you are pleased with the product and we look forward to hearing from you again soon.

Posted 2 years ago

Nicholas Page

Verified Buyer

Show Details

“Excellent service, clean dry good quality hardwood logs , protected from weather in tied bulk bags , burn incredibly efficiently”

Helpful Report

Posted 2 years ago

Thank you for leaving us this excellent review, and what a great picture! Very glad to see how pleased you are with our products and our service. We look forward to hearing from you again soon.

Posted 2 years ago

Verified Buyer

Anonymous

Verified Buyer

Show Details

“Excellent service, easy delivery”

Dalby Firewood 5 star review on 8th October 2021

Helpful Report

Posted 2 years ago

Thank you for your review. We are happy to hear you are satisfied with us! Hope to hear from you again soon.

Posted 2 years ago

Lynne Abbey

Verified Buyer

Show Details

“Great service from start to finish. Ordering, cost, product and delivery, kept updated at all times. Delivery superb left bag exactly where I wanted it. Will buy again without doubt. All stocked up for now as you can see.”

Dalby Firewood 5 star review on 5th October 2021

Helpful Report

Posted 2 years ago

Thank you for taking your time to leave us such a lovely review, Lynne. We are so pleased you have been satisfied with the entire process. We hope to hear from you again in the future! Ps we love your wood store!

Posted 2 years ago

Roger Wilson

Verified Buyer

Show Details

“My latest delivery was as expected. Delivered on time by a very obliging driver, the crate was tightly packed and full of lovely looking ash. Dalby seems able to maintain a good level of quality over time. This is I think my 7th consignment and is as good as all the previous ones. Thank you and well done to all at Dalby Firewood!”

Dalby Firewood 5 star review on 28th September 2021

Helpful Report

Posted 2 years ago

Thank you for taking your time to leave us such a lovely review, Roger. We're glad you're satisfied with the delivery process, as well as the ash you have received! We appreciate your custom and look forward to hearing from you again in the near future.

Posted 2 years ago

Peter Ward

Verified Buyer

Show Details

“Helpful lady on the phone, gave advice on what wood to buy to smoke a leg of lamb hanging on kadai tripod. Prompt delivery. Decent wood.”

Dalby Firewood 5 star review on 25th September 2021

Helpful Report

Posted 2 years ago

Thanks for leaving us this review, Peter. We're pleased you're satisfied with both the product and service you received. We hope to hear from you again soon - and get to see more of your wonderful food!

Posted 2 years ago

Andrew Wood

Verified Buyer

Show Details

“Great selection of wood and excellent service”

Dalby Firewood 5 star review on 21st September 2021

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us this lovely review.

Posted 2 years ago

Patrick Macdonald

Verified Buyer

Show Details

“Excellent logs, very happy. Thank you”

Dalby Firewood 5 star review on 8th September 2021

Helpful Report

Posted 2 years ago

Thanks for leaving us this review and thanks for the picture - it's so satisfying to see the logs arranged like this! We hope you enjoy burning the logs and hope to hear from you again!

Posted 2 years ago

Mark Bevan

Verified Buyer

Show Details

“I’ve used Dalby Firewood on a number of occasions as I find the quality of there logs exceptional. I prefer to burn Ash logs as they deliver plenty of heat and are long lasting, thank you Dalby Firewood.”

Dalby Firewood 5 star review on 1st September 2021

Helpful Report

Posted 2 years ago

Thank you for taking your time to leave us this review. We're glad you're happy with your most recent order of the two ash crates. We look forward to hearing from you again in the near future!

Posted 2 years ago

Darren Molloy

Verified Buyer

Show Details

“Great service as always and top quality wood. Pleasure to deal with.”

Dalby Firewood 5 star review on 1st July 2021

Helpful Report

Posted 2 years ago

Thank you for your review, it's a pleasure as always!

Posted 2 years ago

Jon Tait

Unverified Reviewer

Show Details

“Absolutely brilliant lump wood. I've tried several brands of lump wood for the BBQ, even the major expensive brands and nothing compares to Dalby Firewood. The bag is full of big solid lumps rather than dust and shrapnel that I'm used to from other suppliers. It lights quickly and burns hot and consistently. One very happy customer, thank you!”

Dalby Firewood 5 star review on 24th April 2021

Helpful Report

Posted 3 years ago

Brilliant! Thank you for this review! So happy you were pleased with the product and thank you for the excellent pictures.

Posted 2 years ago

Lee Clarke

Verified Buyer

Show Details

“Another speedy delivery of perfectly dry wood!”

Dalby Firewood 5 star review on 26th March 2021

Helpful Report

Posted 3 years ago

Thanks very much Lee for the positive review, great to hear you were happy with the delivery of pizza oven fuel. We look forward to hearing from you throughout the summer!

Posted 3 years ago

Sally Godfrey

Verified Buyer

Show Details

“Really pleased with our order for kiln dried silver birch , delivered promptly, very polite driver , and the logs burn well . Will order from Dolby again without doubt , good value for money”

Dalby Firewood 5 star review on 30th January 2021

Helpful Report

Posted 3 years ago

Many thanks Sally for the great 5* review and photo! We're so happy to hear that you were impressed with the quality and delivery.

Posted 3 years ago

Darren Morley

Verified Buyer

Show Details

“First time ordering with Dalby firewood. An easy process online and helpful on the telephone with a question I had. Delivery slot sent on text/mail the day before with a time frame. The quality of the kiln dried gold ash bags is first class and burns really lovely, hot and not so quickly. Yes you do have to pay more than your average bag on non dried wood but you don’t get the hiss of your wood smouldering instead of burning. I will order again. The delivery driver was a great help and got as close as he could to our log store with the low- loader and grab. A great help and not too much for him either. Thank you.”

Dalby Firewood 5 star review on 9th January 2021

Helpful Report

Posted 3 years ago

Thank you very much for your 5* review, we're so happy to hear that you were impressed with the delivery service and quality of the products. We lok forward to hearing from you again for your next order.

Posted 3 years ago

Verified Buyer

Anonymous

Verified Buyer

Show Details

“Easy to order. Delivery easy to arrange. Well packed crate of wood. Photo is of the wood stacked in my shelter.”

Helpful Report

Posted 3 years ago

Thank you very much for taking the time to leave us a 5* review, we're so pleased to hear that you were happy with your delivery.

Posted 3 years ago

Lee Clarke

Verified Buyer

Show Details

“Another pleasant purchase from the girls and guys at dalby”

Dalby Firewood 5 star review on 8th December 2020

Helpful Report

Posted 3 years ago

Thank you very much for taking the time to leave us a 5* review! We're so happy to hear that you were pleased with the Charcoal delivery.

Posted 3 years ago

Verified Buyer

Anonymous

Verified Buyer

Show Details

“Very prompt delivery i was informed of my delivery time within a half hour time slot on day of delivery.Driver dropped the bag exactly where i requested.Good quality logs.I will definitely use Dalby again”

Helpful Report

Posted 3 years ago

Thank you very much for taking the time to leave us a 5* review! We're really pleased to hear you were happy with your delivery, we look forward to hearing from you again for your next bulk bag!

Posted 3 years ago

Christine Pyle

Verified Buyer

Show Details

“Love the descriptions about each type of wood, how they burn and whether they are best for open fires or not. We usually buy Oak for our pizza oven, and occasionally our wood burner too. This time we’re trying the Birch starter pack for use in our wood burner. Delivery was delayed, but we were given a refund for the delivery charge the same day. Fantastic customer service.”

Dalby Firewood 5 star review on 26th November 2020

Helpful Report

Posted 3 years ago

Thank you very much for taking the time to leave us a 5* review! We're very happy to hear that you found the website informative and have tried one of the starter boxes!

Posted 3 years ago

John Gardiner

Verified Buyer

Show Details

“Ordered 3 days ago and delivered as promised. Packaging excellent and protected from the elements. Haven’t used the wood yet but it looks really good and certainly seems to be as advertised. Can’t fault Dalby Firewood for their excellent communications. Would use again”

Dalby Firewood 5 star review on 4th November 2020

Helpful Report

Posted 3 years ago

Thank you very much Mr Gardiner for leaving us a 5* review, and photo! It's brilliant to hear you were pleased with your delivery of Kiln Dried Pizza Oven Fuel, we're such the extra thin pieces will help you get the oven up to tempreature quickly!

Posted 3 years ago

Adam Slater

Verified Buyer

Show Details

“Excellent product and delivery. Will defiantly be buying more when i run out. Ordered one day delivered the next. Fantastic product and delivery. Will be recommend to friends.”

Dalby Firewood 5 star review on 27th October 2020

Helpful Report

Posted 3 years ago

Many thanks Mr Slater for the positive review, it's great to hear you've enjoyed cooking over our Lumpwood Charcoal!

Posted 3 years ago

Maria Price

Verified Buyer

Show Details

“Super dry, thick cut Ash. Lovely slow burner- 2 logs lasted all evening, Great glowing flsmet”

Dalby Firewood 5 star review on 11th October 2020

Helpful Report

Posted 3 years ago

Thank you very much for taking the time to leave us such a great review and lovely photo! We're really pleased to hear how happy with the Kiln Dried Dalby Gold Ash you were. We look forward to hearing from you again soon.

Posted 3 years ago

Verified Buyer

Anonymous

Verified Buyer

Show Details

“Kiln dried ash is an excellent product. It’s really hot, flames and makes very little ash.”

Dalby Firewood 5 star review on 9th October 2020

Helpful Report

Posted 3 years ago

Thank you very much for the great 5* review and lovely photo. We're really pleased to hear that you were happy with your delivery of Kiln Dried Dalby Gold Ash!

Posted 3 years ago

Geoff Page

Verified Buyer

Show Details

“Huge huge piles of tremendous wood, friendly / personable / helpful delivery to a frankly inconvenient location, sourced from Dalby which we know and love to bits. Faultless.”

Dalby Firewood 5 star review on 26th September 2020

Helpful Report

Posted 3 years ago

Thank you so much Mr Page for leaving us such a kind review - and fantastic photos! We really appreciate it and are so happy to hear you were pleased with your delivery. We look forward to hearing from you again

Posted 3 years ago

Thomas Benn

Verified Buyer

Show Details

“Great product, nice big chunks and happy to support a local producer. I think its birch which is handy as i add chuncks of birch to smoke with. I had a little confusion on my order, I got in touch and they responded quickly. I highly recommend the two 10k bags for £40 inc delivery, bargain. Here are some of the cooks I have done on my Kamado using this lump.”

Dalby Firewood 5 star review on 24th September 2020

Helpful Report

Posted 3 years ago

Thank you very much Thomas for taking the time to leave us such a brilliant review. We're really happy to hear you were impressed with the charcoal - your cooks look great! We hope you enjoy cooking on your Kamado with our products.

Posted 3 years ago

Verified Buyer

Anonymous

Verified Buyer

Show Details

“Only just got a wood burner so this is my first order. Beautifully and densely packed crate of clean, dry, wood. A mini heatwave meant i haven’t got round to using it! Looks awesome though.”

Dalby Firewood 5 star review on 18th September 2020

Helpful Report

Posted 3 years ago

Many thanks for taking the time to leave us a positive review, and great photograph! We're very happy to hear you were pleased with the quality of the kiln dried crate.

Posted 3 years ago

Craig Redhead

Verified Buyer

Show Details

“Great quality similarly sized logs delivered on day planned. Very good value for money compared to my first purchase from another supplier. Will definitely recommend to friends and family. Craig Redhead”

Dalby Firewood 5 star review on 12th September 2020

Helpful Report

Posted 3 years ago

Many thanks Craig for the brilliant 5* review. It's great to hear you were happy with the products and that the delivery was convenient for you. We're really chuffed to hear that you found the firewood to be great value for money too in comparison to other suppliers. We look forward to hearing from you again for your future deliveries.

Posted 3 years ago

Craig Redhead

Verified Buyer

Show Details

“Great quality wood of a good standard size. Very good value for money and delivered on day requested. Will definitely recommend to friends and family. Craig Redhead”

Dalby Firewood 5 star review on 11th September 2020

Helpful Report

Posted 3 years ago

Many thanks Craig for the brilliant 5* review. We're so pleased to hear you were happy with the products and delivery service you received from us. We look forward to hearing from you again!

Posted 3 years ago

Dalby Firewood is rated 4.9 based on 6,033 reviews