Dalby Firewood Reviews

4.9 Rating 6,016 Reviews
99 %
of reviewers recommend Dalby Firewood
4.9
Based on 6,016 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Dalby Firewood Reviews
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Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Dalby Firewood 5 star review on 20th March 2024
James Gray
Dalby Firewood 5 star review on 2nd February 2024
Bob Read
Dalby Firewood 5 star review on 3rd December 2023
Mr Simpson
Dalby Firewood 5 star review on 2nd December 2023
Robert Allan
Dalby Firewood 5 star review on 13th October 2023
Stephen Cain
Dalby Firewood 5 star review on 13th October 2023
Stephen Cain
Dalby Firewood 5 star review on 8th October 2023
Nigel Birch
161
Anonymous
Anonymous  // 01/01/2019
Delivery prompt. Not used the logs yet as awaiting new stove.
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Posted 1 year ago
Delivery was on time, no problems getting the bag into the garage. Just a tad expensive now.
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Posted 1 year ago
Admin is excellent. Staff are human and obliging. Delivery has been prompt and tidy. Product is good.
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Posted 1 year ago
Great service, wood a bit on the pricey side but burns good so no big complaint.
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Posted 1 year ago
Delivered on the day we requested. Well packaged and nicely stacked, very helpful driver put the crate into the garage exactly as requested. Still think the price is a bit high.
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Posted 1 year ago
good quality wood in sensible sizes and shapes; speedy delivery; not the cheapest but great service
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Posted 1 year ago
From order to delivery service was faultless
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Posted 1 year ago
Very good delivery, good notification and on time.
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Posted 1 year ago
Excellent delivery with a precise time window. Wood burns well (Oak and Birch mix). One star removed since seems very pricey. Otherwise all good.
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Posted 1 year ago
Excellent product matches good communications but it is expensive.
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Posted 1 year ago
Didn’t appreciate your curt manner on email regarding delivery. As I explained my husband is very ill and we are back and forth to Christie’s hospital. Lovely friendly delivery man
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Posted 1 year ago
Thanks for the review. The only email that has been sent to you was to apologise for the delay in the delivery. Due to you only providing us with one acceptable day for delivery, we did struggle to make it asap but we did work around your schedule and deliver when it was suitable. Hope the logs are okay and we hope to hear from you again.
Posted 1 year ago
Wood delivered within 2 days of the order being placed. Very happy with the quality of the wood. However, when I tried to reorganise the delivery date it wasn't possible (although I received a text saying it was possible).
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Posted 1 year ago
Good logs, timely delivery.
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Posted 1 year ago
Slight issue with delivery but in the end arrived at a goodvtime.
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Posted 1 year ago
Hi Alex, thank you for the review however, we weren't aware of any issues with the delivery? I believe i sent the delivery out as you requested but no further problems were reported back to us.
Posted 1 year ago
Delivered as arranged. Some of the logs are quite large in Diameter so I hope they burn well. 🤞
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Posted 1 year ago
very efficient
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Posted 1 year ago
Delivery was prompt and efficient. The logs are nicely cut and regular in shape. I ordered seasoned but dont know how long they have been seasoned for and if I need to store them before burning.
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Posted 1 year ago
Hi Paul, thank you for your review. All of our firewood is ready to burn. You do not need to keep this in store any longer before using. All we advise is that the logs are kept under cover so they stay at a low moisture. Enjoy, and we look forward to hearing from you again.
Posted 1 year ago
Have been delighted with the products over some time however in my recent delivery one bag which should have been logs was almost all pizza style pieces and only two logs at the bottom of the bag. As I am a generally satisfied customer I can only assume this is a mistake ....
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Posted 1 year ago
Excellent wood and great service
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Posted 1 year ago
The wood is great, unfortunately they always drop it off without even ringing the doorbell! Wood is decent quality and burns well, always delivered on time.
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Posted 1 year ago
Hi James, Thank you for the review. The reason the driver wouldn't have rang the door bell is because it says on your order that customer is NOT present for delivery. If you are needing to be present on future deliveries, please select yes at this stage of ordering. The driver will then notify you he is there before offloading. Many thanks and hope you enjoy the wood.
Posted 1 year ago
Dalby Firewood is rated 4.9 based on 6,016 reviews