Dalby Firewood Reviews

4.9 Rating 6,014 Reviews
99 %
of reviewers recommend Dalby Firewood
4.9
Based on 6,014 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Dalby Firewood Reviews
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Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Dalby Firewood 5 star review on 20th March 2024
James Gray
Dalby Firewood 5 star review on 2nd February 2024
Bob Read
Dalby Firewood 5 star review on 3rd December 2023
Mr Simpson
Dalby Firewood 5 star review on 2nd December 2023
Robert Allan
Dalby Firewood 5 star review on 13th October 2023
Stephen Cain
Dalby Firewood 5 star review on 13th October 2023
Stephen Cain
Dalby Firewood 5 star review on 8th October 2023
Nigel Birch
161
Anonymous
Anonymous  // 01/01/2019
Order placed last minute and processed / delivered a coupe of days later. Great service. Improved bags too I noticed with a cover stitched in. Great quality wood. Would highly recommend.
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Posted 3 years ago
Thank you very much Mr King for the positive review. We're so happy to hear that you like the new bulk bag design, we look forward to hearing from you again soon.
Posted 3 years ago
Excellent service - well done!
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Posted 3 years ago
Many thanks Neil for the positive review!
Posted 3 years ago
Great service, helpfully checked I hadn’t got the wrong size wood. Delivery timely and communicated. Not 5 star because of choice of wood available.
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Posted 3 years ago
Thank you very much for taking the time to leave us a positive review!
Posted 3 years ago
Great service, the delivery guy couldn’t have been more helpful... thanks bud. Good quality product
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Posted 3 years ago
Thank you very much Richard for taking the time to leave us a positive review! We look forward to hearing from you again for your next delivery.
Posted 3 years ago
Firewood turned up when expected and is good and very dry.
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Posted 3 years ago
Many thanks for taking the time to leave us a 5* review! We've very pleased to hear your delivery was on time and you were happy with the quality of the products.
Posted 3 years ago
Very prompt service Delivery staff helpful
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Posted 3 years ago
Many thanks for taking the time to leave us a 5* review! We're very happy to hear you found the delivery convenient.
Posted 3 years ago
The firewood this time was very 'mucky'!and created a lot of smoky atmosphere unfortunately although efficlient in useage.
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Posted 3 years ago
Thank you very much for your review Maureen, I have looked into this and can see this delivery was a different product to your usual order. I have made a note on your file that you prefer the Dalby Gold Ash. We look forward to hearing from you again soon.
Posted 3 years ago
I was glad l happened to come out when wood was delivered so I could ensure it was positioned so that I could unload and transfer it through side gate. Might be useful if delivery man checks position is ok rather than just leaving it.
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Posted 3 years ago
Mr Manners Thank you for your review. The delivery drivers do not knock on doors to ask for instructions. The exact delivery information is requested upon placing your order and the drivers will leave the product exactly where requested. Most customers are not in when delivery is made so this is why we ask for specific instructions.
Posted 3 years ago
Great timely delivery. Firefighters are expensive although natural. Happy to support your local independent business rather than a national firm instead.
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Posted 3 years ago
Thank you very much Gordon for the positive review, we're happy to hear that your delivery was convenient. Many thanks for supporting local businesses!
Posted 3 years ago
Can't give you 5 stars until I've tried the logs. But so far a 5 star service. Delivered in sealed bag to keep off the rain. Size perfect at 25cms. Have recommended you to a friend.
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Posted 3 years ago
Many thanks Roy for the positive review, it's great to hear you were happy with the service and sizing of the logs! We're certain you'll be happy with them once you start to use them.
Posted 3 years ago
Delivered as agree but as yet to try the product but its to length and appears dry. Packing VG.
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Posted 3 years ago
Many thanks Bryan for taking the time to leave us a positive review! We're very happy to hear you were happy with the delivery and the products.
Posted 3 years ago
Dalby Firewood excellent, though they were let down by their courier who failed to deliver for reasons that were unclear, possibly a breakdown or heavy traffic. Dolby Firewood immediately rearranged delivery and refunded the delivery fee. The rearranged delivery arrived as scheduled.
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Posted 3 years ago
Thank you very much Mr Brown for taking the time to leave us a positive review. We're really happy to hear that you were impressed with how we dealt with the delivery issue. It's very rare that these issues do occur, but we will do our upmost to ensure any issues are ironed out as quickly and as conveniently as possible. We look forward to hearing from you again.
Posted 3 years ago
Very prompt to my order for the wood. Delivery on the time stated so would say thank you once again for your service.
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Posted 3 years ago
Many thanks Mr Withers for taking the time to leave us a positive review. We're pleased to hear that you were happy with your delivery and that it was convenient for you. We look forward to hearing from you again.
Posted 3 years ago
Good quality and fairly consistently sized logs. Delivered on time. V helpful deliverer.
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Posted 3 years ago
Many thanks for taking the time to leave us a positive review! It's wonderful to hear your delivery was convenient and the driver helpful .
Posted 3 years ago
From the clear, easy to use online ordering to the prompt, timely, friendly and efficient delivery, this was a refreshing experience. Oh, and the product was of a very high order.
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Posted 3 years ago
Thank you very much Mr Merryweather for the positive review. We're really happy to hear you found the order process easy and the delivery efficient!
Posted 3 years ago
Stable and sturdy chopping block, supplied to the correct size. Very good.
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Posted 3 years ago
Thank you very much for the positive review, its great to hear that you were happy with the chopping block!
Posted 3 years ago
Always use Dalby good - great product - great service
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Posted 3 years ago
Many thanks David for taking the time to leave us a positive review, we really appreciate it!
Posted 3 years ago
Delivered on time. Not used the wood yet but looks good!
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Posted 3 years ago
Thank you very much for taking the time to leave us a positive review!
Posted 3 years ago
Great product - we get the loose bags and the fire lighters. The Dalby Gold is easy to light, burns fully and produces good heat - have been a customer for three years always excellent service from Dalby.
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Posted 3 years ago
Thank you David for the positive review, we really appreciate it. It's wonderful to hear that as a regular customer you've been consistently happy with our products and service.
Posted 3 years ago
Not used any logs yet but they seem good, nice & dry. Good delivery.
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Posted 3 years ago
Thank you veyr much Mr Jones for the positive review, its great to hear you were happy with the delivery. We're sure once you start burning the logs you'll be equally as impressed with the quality.
Posted 3 years ago
Dalby Firewood is rated 4.9 based on 6,014 reviews