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Dalby Firewood Reviews

4.9 Rating 6,525 Reviews
99 %
of reviewers recommend Dalby Firewood
Company Reviews Product Reviews
4,714
 Metrics Info
4.9
Based on 6,525 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Dalby Firewood Reviews
Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Kathleen Simpson
Verified Buyer
“Excellent service, delivery and quality.”
Helpful Report
Posted 14 hours ago
Jenny Veale
Verified Buyer
“We love it when a crate of Dalby wood arrives. It means we are ready for whatever the weather throws at us. The birch and oak logs are are a good size and clean to handle. Always dry so need only a small amount of kindling to get them blazing.”
Helpful Report
Posted 18 hours ago
Les Smith
Verified Buyer
“Excellent quality”
Helpful Report
Posted 19 hours ago
Michael Searle
Verified Buyer
“Great delivery as always.”
Helpful Report
Posted 4 days ago
Veronica Hattingh
Verified Buyer
“Excellent customer service. Great product”
Helpful Report
Posted 5 days ago
Vida Townson
Verified Buyer
“Easy to navigate website, if I have to phone them, the lady is SO helpful, an actual hnuman speaks to you!!!! Delivery man, couldn't be better, friendly, always in the time slot, helpful, what more does a customer need?.......Good wood, that burns steadily, gives heat, zero mess....Dalby supply everything, thank you”
Helpful Report
Posted 5 days ago
Thanks for taking the time to leave such a great review, Vida! It really means a lot. We're glad you've found everything easy, and we'll make sure the delivery driver gets your lovely feedback too. Enjoy the firewood, and thanks for being such a loyal customer.
Posted 5 days ago
Dr Bennett
Verified Buyer
“Very good service. Thank you.”
Helpful Report
Posted 6 days ago
Anonymous
Verified Buyer
“Wood is great quality. Delivery was in a large HGV which is not suitable for my road and caused disruption to local traffic. This was despite me contacting Dalby on this and previous occasions to request that it is delivered in a smaller vehicle. For this reason it isn't possible for me to purchase from Dalby again.”
Helpful Report
Posted 2 weeks ago
Hello, We would really appreciate it if you could contact us directly about the delivery so we can rectify. We told them your delivery needed to be made in a small vehicle so we were unaware this did not happen and i cannot apologise enough! The delivery company will be dealt with accordingly. We really appreciate your custom so would love the opportunity to make things right.
Posted 2 weeks ago
Martin Spooner
Verified Buyer
“Dalby Firewood never let me down and do exactly as I ask, they are prompt, efficient and place your delivery with care. Excellent job!”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“Good quality logs. Bone dry. A good variety of sizes.”
Helpful Report
Posted 3 weeks ago
Mike Clark
Verified Buyer
“Excellent service as usual”
Helpful Report
Posted 3 weeks ago
Paul Dickinson
Verified Buyer
“Packaged well, delivery driver very helpful, palette stack looked dry and ready to burn.”
Helpful Report
Posted 3 weeks ago
Tim Richardson
Verified Buyer
“Good product, great service”
Helpful Report
Posted 3 weeks ago
Mike White
Verified Buyer
“Good quality material, delivered in timely manner”
Helpful Report
Posted 3 weeks ago
Peter Mitchinson
Verified Buyer
“Delivered on time, ash logs look very good, no hassle.”
Helpful Report
Posted 4 weeks ago
John Moore
Verified Buyer
“Very efficient ordering and delivery process. Delivered to excat location .. Friendly driver”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“We wanted to take advantage of Dalbys summer sale, so asked if our delivery could be delayed until after half term holidays. No problem we received good notification when our delivery would come. The friendly driver came on time, and craned the builders bag of logs on our driveway. Many thanks.”
Helpful Report
Posted 1 month ago
David Rice
Verified Buyer
“Easy to order and delivery driver put bag exactly where I had instructed on the order and was on time.”
Helpful Report
Posted 1 month ago
Helen Cunliffe
Verified Buyer
“We have used Dalby Firewood for a few years now. Excellent communication, delivered at the agreed time and good quality logs. Recommended.”
Helpful Report
Posted 1 month ago
Melvyn Teare
Verified Buyer
“Excellent quality product and delivery service. In the right spot to put in the wood store. Thank you.”
Helpful Report
Posted 1 month ago
Dalby Firewood is rated 4.9 based on 6,525 reviews
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