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Dalby Firewood Reviews

4.9 Rating 6,412 Reviews
99 %
of reviewers recommend Dalby Firewood
Company Reviews Product Reviews
4,590
 Metrics Info
4.9
Based on 6,412 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Dalby Firewood Reviews
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Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Des Wray
Verified Buyer
“As allways delivered as promised. Delivery gentleman extremely helpfull. Ordered birch/oak crate good mix of size and variety. Other companies may appear cheaper on the surface but quality excellent and all kiln dried. Excellent company will continue to use them.”
Helpful Report
Posted 15 hours ago
Margaret Brough
Verified Buyer
“Always prompt, efficient and helpful when advising or fulfilling an order. Thank you”
Helpful Report
Posted 16 hours ago
David Rice
Verified Buyer
“Dalby Gold Kiln Dried Ash Bulk Bag best logs by far and good heat output. Delivered by driver to the exact spot in garden required, couldn't do enough to ensure they were in the right position. Would definitely recommend and a local supplier. - Thank you.”
Helpful Report
Posted 16 hours ago
Mitch Lewis
Verified Buyer
“Great logs, great service. Excellent communication for timely delivery”
Helpful Report
Posted 17 hours ago
Andrew Ball
Verified Buyer
“Great value, quality kiln dried wood at a competitive price. The delivery driver put the pallet straight into my garage and on the day that I asked for”
Helpful Report
Posted 2 days ago
Paul Justice
Verified Buyer
“Excellent service from staff and delivery, as before, recommended”
Helpful Report
Posted 3 days ago
Jeremy Tasker
Verified Buyer
“The Dalby part the order were excellent as ever. Delivery however not so good. Paid for the am delivery and at 12noon phoned Pallett Alliance (the delivery agent) and was told delivery would be 1:00ish. When challenged had phone put down! Delivery driver arrived at 1:00ish and was not aware that it was a timed delivery. Dalby promised to return the am extra delivery charge which is fine but not really the point.”
Helpful Report
Posted 3 days ago
Hi Jeremy, Pleased you are happy with the order. In regards to the delivery, i understand you paid £10 for an AM delivery which is between 08:30-12:30. The driver was just running behind schedule which can happen and is out of our control. I can see they then did arrive at 13:05. £10 has been refunded to your payment method.
Posted 3 days ago
Colleen Leach
Verified Buyer
“Great wood, great service.”
Helpful Report
Posted 6 days ago
Anonymous
Verified Buyer
“Fantastic service. 2 day turnaround, delivered to where we wanted and great value.”
Helpful Report
Posted 6 days ago
Daryl Burdon
Verified Buyer
“Excellent product, delivered efficiently on time. Always use Dalby Firewood - great service!”
Helpful Report
Posted 6 days ago
David Hermon
Verified Buyer
“The seasoned hardwood is very nice and dry, burns well and gives off a good heat. Delivery of the bulk bags arrived on time and placed just where I wanted it. Excellent service all round”
Helpful Report
Posted 1 week ago
Julia Jones
Verified Buyer
“Good heat, good price. Courteous delivery”
Helpful Report
Posted 1 week ago
Chris Ness
Verified Buyer
“Again delivered soon after my order, dropped off where I asked for, very easy ordering process. Good dry logs as always. Thanks again guys.”
Helpful Report
Posted 1 week ago
Simon Kaye
Verified Buyer
“Does what it says on the tin😜”
Helpful Report
Posted 1 week ago
Claire Marris
Verified Buyer
“Great delivery & the firewood is excellent.”
Helpful Report
Posted 1 week ago
Ceri EDWARDS
Verified Buyer
“Excellent service, they even gave me a call to check I hadn’t bought logs too big by accident as I went for 40cm logs. Speedy friendly service wood as expected. Excellent I will definitely use again”
Helpful Report
Posted 1 week ago
John King
Verified Buyer
“Arrived whe they said they would . Drop off delivery was placed on drive were requested The bulk kiln dried Oak and Birch shortcut logs are great for our log burner Happy to recommend Dalby Firewood for great customer service”
Helpful Report
Posted 1 week ago
Susan Redmond
Verified Buyer
“First order of wood from Dalby firewood very impressive smooth delivery and nice to be given a time slot.The driver also used a trolley to put it right inside the garage. The wood burns well and is perfectly dry top job”
Helpful Report
Posted 1 week ago
Simon Thompson
Verified Buyer
“As Always, Fantastic product, burn is exceptional, great value and awesome delivery bang on time and date. Driver was so accommodating and great to deal with.”
Helpful Report
Posted 1 week ago
SIMON GILL
Verified Buyer
“My second order from Dalby, delivered as per instructions and all within 7 days as promised. Good quality logs. I would highly recommend Dalby Firewood everytime!!”
Helpful Report
Posted 1 week ago
Dalby Firewood is rated 4.9 based on 6,412 reviews
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