Dalby Firewood Reviews

4.9 Rating 6,597 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used Dalby for several years. Quality and service never less than first class.Not cheap , but you get what you pay for.”

Helpful Report

Posted 6 years ago

Thank you Mr Cunliffe for leaving us a positive review we really appreciate it. It's great to hear you've been consistently happy with our products and service over the years. We look forward to hearing from you again

Posted 6 years ago

“Been a BBQ enthusiast for more than 50yrs owning a Weber since 1987 and learned the benefit of using good quality fuel. Until recently I was using briquettes but then I got my hands on a Kamado style BBQ and needed to use lumpwood. I’ve been using restaurant grade but found some Hardwood products can spit and crackle. Some Twitter Friends in the BBQ community recommended Dalby and the Dalby charcoal has been my best yet and performs well under hot and fast or low and slow. Some charcoal seems very dense and very large pieces that sometimes need to be broken, also takes a while to get going. The Dalby Charcoal is nicely sized in one pic we see one Big K lump(top) and one Dalby Piece (bottom) the top weighed 127g whereas Dalby was 87g and performed better when I cooked some Pork shoulder on Sunday. The service was also very good and the Dalby being delivered a few days after my order went in. Also the company seem to have an empathy with its clientele which is really good. Will definitely order another batch when I need some.”

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Posted 6 years ago

Thank you very much Stuart for taking the time to leave us such a great 5* review. We're really thrilled to hear how pleased you were with our Lumpwood Charcoal and it's performance on your Kamado BBQ. We only use the highest grade charcoal and filter it to ensure no dust or small pieces. We look forward to hearing from you again in time for your next cook!

Posted 6 years ago

“Customer service is great, delivery very prompt and the logs are excellent”

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Posted 6 years ago

Many thanks Mr Cannon for leaving us a 5* review. It's brilliant to hear that you were happy with the service, delivery and products. We look forward to hearing from you again

Posted 6 years ago

“Delivery as promised, good even logs”

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Posted 6 years ago

Thank you very much for taking the time to leave us a positive review.

Posted 6 years ago

“Not quite as neatly cut as last year’s but a better variety of wood. It all burns the same at the end of the day. Well seasoned.”

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Posted 6 years ago

Thank you very much for the 5* review, we're very happy to hear you were pleased with the mix of hardwoods you received from us this year. We look forward to hearing from you again

Posted 6 years ago

“Great service again and quality wood for my pizza oven!”

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Posted 6 years ago

Thank you Rhys for the 5* review. We're so pleased to hear that you were happy with the service and products.

Posted 6 years ago

“I haven’t had chance to use the charcoal, but the delivery service was very good”

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Posted 6 years ago

Many thanks Danny for the 5* review. We've very happy to hear that you were impressed with the service, I hope you've now had chance to enjoy a BBQ using our charcoal!

Posted 6 years ago

“Always a speedy delivery and quality logs,easy to order on line or by phone”

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Posted 6 years ago

Thank you Mr Muir for the positive review, we're pleased to hear that you were happy with the delivery and service.

Posted 6 years ago

“Excellent service, using the correct kiln dried firewood made a massive difference to my pizza oven, 400 degrees in no time and maintained that heat. Will definitely buy again.”

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Posted 6 years ago

Many thanks Matthew for taking the time to leave us a 5* review. It's brilliant to hear that using our Kiln Dried Pizza Oven Fuel has made a difference to your cooking and that you're seeing great temperature results. We look forward to hearing from you again

Posted 6 years ago

“Delivered as requested”

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Posted 6 years ago

Thank you for the 5* review!

Posted 6 years ago

“The charcoal only arrived two days ago, so hasn’t yet made it as far as the barbecue. It looks OK. So the 5* is for the ordering and delivery service, which was impeccable.”

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Posted 6 years ago

Thank you very much for leaving us a great 5* review. We hope the weather brightened up for you so that you've had the chance to enjoy a barbecue!

Posted 6 years ago

“The restaurant grade charcoal from Dalby is excellent....nice big chunks and no chemicals. I didn't ask for special delivery but it arrived next day.”

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Posted 6 years ago

Thank you very much Gary. We're so pleased to hear that you were impressed with the Lumpwood Charcoal and it's delivery. We look forward to hearing from you again!

Posted 6 years ago

“Threat service. Great wood.”

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Posted 6 years ago

Many thanks Annie for taking the time to leave us a 5* review!

Posted 6 years ago

“Very quick delivery. nice clean logs.”

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Posted 6 years ago

Thank you very much David, it's great to hear you've been happy with the products.

Posted 6 years ago

“Very pleased with /order /delivery/and wood /stocked for next winter Thank you”

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Posted 6 years ago

Many thanks for the 5* review

Posted 6 years ago

“Excellent service from the initial emailed order to prompt delivery on day specified.”

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Posted 6 years ago

Thank you very much Graham, we're so happy to hear that you were impressed with the service provided and delivery.

Posted 6 years ago

“Great quality wood with fast and efficient delivery.”

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Posted 6 years ago

Many thanks Anne for taking the time to leave us a 5* review!

Posted 6 years ago

“Fast delivery, great customer service and a great easy lighting and clean burning fuel for the BBQ. Good size chunks of charcoal, and adds a great flavour to whatever is being cooked. Definitely will buy again once I'm through the first batch!”

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Posted 6 years ago

Thank you Richard for taking the time to leave us a 5* review. We're really pleased to hear how impressed with the lumpwood charcoal you were. It's brilliant to hear you were happy with the flavour it releases. We look forward to hearing from you for your second batch!

Posted 6 years ago

“Excellent service yet again, simple order process, excellent communication throughout and very prompt delivery, what more can you ask, highly recommend!!”

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Posted 6 years ago

Thank you very much for taking the time to leave us a 5* review! We're so happy to hear that you were impressed with the delivery communication and found the ordering process easy.

Posted 6 years ago

“Excellent service pleasant delivery driver.”

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Posted 6 years ago

Thank you Janet for leaving us a 5* review!

Posted 6 years ago

Dalby Firewood is rated 4.9 based on 6,597 reviews