Dalby Firewood Reviews

4.9 Rating 6,587 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,587 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a good experience either on line. or by phone followed by an accurate delivery.”

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Posted 4 years ago

Thank you, Robert. It is always a pleasure. Hope the logs are up to standard, and we look forward to hearing from you again soon.

Posted 4 years ago

“Fantastic the wood burns great No bagging like the cheap wood does The service, is great but you should consider a discount for people ordering more than 1 bag.thing to think about. In the future 👍”

Dalby Firewood 5 star review on 21st January 2022

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Posted 4 years ago

Thank you for the review, Will. Glad to hear the logs are up to standard. We do offer a discount when ordering 3 or more bulk bags.

Posted 4 years ago

“Really good quality wood. I bought the standard/thin birch logs and the mix of log sizes is perfect for my 5kw stove which can struggle to burn large logs when first lit. It seemed slightly more pricey than some websites, but having received my order, I am very happy with my purchase. Delivery took 7 days which was fine, I have waited a lot longer from other sources. Would definitely recommend Dalby Firewood.”

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Posted 4 years ago

That is great Alison, thank you for the lovely review. Pleased that you are enjoying the logs and that the logs were delivered to you in good time. You are able to choose your delivery date upon ordering. We hope to hear from you again soon.

Posted 4 years ago

“Easy online ordering and pleasant, efficient delivery. Not started to use this wood delivery yet, but from previous experience, I expect it will be very good quality.”

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Posted 4 years ago

Thanks for taking the time to leave us this review. It's great you find our website easy to use. We'll pass on your kind words to our delivery driver and please let us know how you get on with your most recent order!

Posted 4 years ago

“We have used you before and will do again.”

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Posted 4 years ago

Thank you for your custom, Sandra. It's always a pleasure! We look forward to welcoming you again shortly.

Posted 4 years ago

“excellent service. good communication, prompt delivery, good product. What's not to like?”

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Posted 4 years ago

Thanks for taking the time to leave us this review. It's great to see you're happy with the service, communication, delivery and product! It's always a pleasure dealing with you and we look forward to speaking again soon.

Posted 4 years ago

“Prompt, decent value, good product, delivered with care”

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Posted 4 years ago

Thanks for the review, Marcus. We're glad you're happy with the product you received, we'll certainly pass on your kind words to the driver who delivered with care! We hope to hear from you again soon.

Posted 4 years ago

“Excellent logs. Excellent delivery as always. Thank you.”

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Posted 4 years ago

It was a pleasure Cathryn, thank you. Glad you love the logs and that the delivery service was up to standard. We look forward to hearing from you again soon.

Posted 4 years ago

“Great quality. Good value.”

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Posted 4 years ago

Thanks, Rachel. Great to hear you are happy with our products. Enjoy, and we look forward to hearing from you again soon.

Posted 4 years ago

“Reliable as usual”

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Posted 4 years ago

That's great to hear, Sue. Thank you for your custom, hope you are enjoying the logs. Speak soon!

Posted 4 years ago

“Arrived on time and as requested. Driver very helpful in dropping off the bag where I wanted it. Great service.”

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Posted 4 years ago

That is great news, Howard. We are pleased you received great service from our staff, and we also trust the logs are up to standard too! Hope to hear from you again.

Posted 4 years ago

“Excellent,speedy service and logs always of high quality.”

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Posted 4 years ago

That's great, thank you, Marlyn. Pleased that everything went smoothly for you and that the logs are up to standard. We hope that we hear from you again soon.

Posted 4 years ago

“I have wood... and the wood is good... very good Delivery (which is subcontracted) can be a bit hit and miss but thats with all delivery services currently...”

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Posted 4 years ago

Thank you, Glen, for your understanding of the delivery, but very glad you do love the logs! We look forward to hearing from you again soon.

Posted 4 years ago

“It was simple to order online. Delivery timescale quoted was ‘usually within 7 days’. Although delivery didn’t take place til day 12 (which was understandable in the current situation) their customer service kept me informed. I received an email on the day before delivery giving a time slot of 09:00 to 09:30 and the truck arrived at 09:10.”

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Posted 4 years ago

Thank you for your patience and understanding with delivery, Jillian. We do hope that you are enjoying the logs and that we hear from you again very soon.

Posted 4 years ago

“Courteous and efficient with superb communication. The whole process is trouble-free.”

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Posted 4 years ago

Thank you, Mike. Glad that the process was nice and easy for you and we look forward to hearing from you again soon.

Posted 4 years ago

“Excellent service - delivered on time to exact location by my garage. Plus office customer service first rate when you need them.”

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Posted 4 years ago

This is a lovely review, thank you, Phil. We are so pleased to hear. We hope that the logs are up to standard too!

Posted 4 years ago

“Excellent customer service team, delivery drivers and products. I would highly recomment Dalby.”

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Posted 4 years ago

That is great to hear, Linda, thank you! Very pleased to hear how impressed you are and we look forward to hearing from you again very soon.

Posted 4 years ago

“Fast delivery of dry logs. dropped over my fence to make it easier.”

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Posted 4 years ago

Glad we could help you out, David. Pleased that the logs are up to standard also! We hope to hear from you again soon.

Posted 4 years ago

“Great wood and left right up the drive exactly where we wanted it 👍”

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Posted 4 years ago

That's great to hear, Mark. Hope you're enjoying the logs too! Look forward to hearing from you again.

Posted 4 years ago

“Orders handled efficiently, deliveries prompt and reliable, logs are good quality and the delivery agents are courteous and helpful”

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Posted 4 years ago

Thank you for this lovely review, Terence. Glad that you received top service and that you are enjoying our logs. Hope that we hear from you again soon.

Posted 4 years ago

Dalby Firewood is rated 4.9 based on 6,587 reviews