Dalby Firewood Reviews

4.9 Rating 6,221 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,221 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reliable, friendly, fast delivery”

Helpful Report

Posted 4 years ago

Thank you for the review Mrs Player. We are pleased to hear we are happy with us and we thank you for your custom. We hope to hear from you again soon!

Posted 4 years ago

“These logs are a little more expensive compared to what we buy normally buy but these are top notch, superb quality.”

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Posted 4 years ago

Thank you for leaving us a review. We are glad you find our product a good quality! We hope to keep on hearing from you.

Posted 4 years ago

“My order was delivered within a couple of days and the logs lifted into my front garden next to the log store as requested. First Class Service once again.”

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Posted 4 years ago

Thank you so much for this review Paul. We are more than happy to hear your satisfaction with us and we do hope to hear from you again soon!

Posted 4 years ago

“As ever, another pleasant experience with Dalby Firewood! Easy to order, easy to pay and a first class delivery experience, as always the staff are a pleasure to deal with and they are always friendly, polite and professional. I wouldn’t buy my logs from anyone else and I cannot recommend them highly enough!”

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Posted 4 years ago

Thank you for the review Peter. We are very pleased to hear you are more than satisfied with us! We thank you greatly for your loyal custom, and we hope to keep on hearing from you!

Posted 4 years ago

“always helpful and friendly. deliver on time and always give delivery notification. good product at a fair price”

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Posted 4 years ago

Thank you for leaving us a review Sue. We are glad to hear you are happy with us and your order. Hope to hear from you again soon!

Posted 4 years ago

“Very efficient company , with amazing staff , the logs are brilliant. No complaints with Daley Firewood and we will order again.”

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Posted 4 years ago

Thank you for the review! Glad to hear you are happy with your order. Glad to hear you will be ordering again soon.

Posted 4 years ago

“Very good delivery method of pelleted carefully and efficiently stacked DRY wood containing on average only 9% moisture content. Will definitely buy from here again”

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Posted 4 years ago

Thank you for leaving us the review Richard. We are very happy to hear you are satisfied with us! Thank you for you custom and glad to hear you will be ordering from us again soon.

Posted 4 years ago

“Great service and the quality of the wood is excellent. Would highly recommend buying for dalby”

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Posted 4 years ago

Thank you for the review Andrew. Very glad to hear you are pleased with your order and our company. Appreciate it greatly, and we hope to keep hearing from you.

Posted 4 years ago

“Tip Top logs 🪵🔥 👊🏻💥 Great Customer Service as usual 👌🏻”

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Posted 4 years ago

Thank you Richard for the excellent review! We are happy to hear you were satisfied with your order! We hope to hear from you again soon.

Posted 4 years ago

“Great quality wood again would recommend Dalby Firewood to family and friends. The delivery company are brilliant, driver put the crate where I wanted.”

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Posted 4 years ago

Thank you for your review Thomas! We are very pleased to hear you are satisfied with our product, and we will be sure to pass on the good review to the delivery driver! Thank you for your custom and we hope to hear from you again soon!

Posted 4 years ago

“First delivery from Dalby Given a 5 for the sales person who dealt with my order, and great service by delivery driver. I'm sure the wood will be a 5 too! Steven Braithwaite”

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Posted 4 years ago

Thank you Steven for your review. We are very pleased to hear you are happy with your order. We will be sure to pass on the good review to the delivery driver and we hope our product is to your satisfaction!

Posted 4 years ago

“Excellent service, easy delivery”

Dalby Firewood 5 star review on 8th October 2021

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Posted 4 years ago

Thank you for your review. We are happy to hear you are satisfied with us! Hope to hear from you again soon.

Posted 4 years ago

“Very efficient delivery. Logs were extremely dry.”

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Posted 4 years ago

Thank you John for leaving us a review. We are very happy to hear you are satisfied with our product, and we hope to hear from you again soon!

Posted 4 years ago

“del/ontime good value”

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Posted 4 years ago

Thank you for leaving a review Phillip. We hope to keep hearing from you!

Posted 4 years ago

“Simply brilliant Customer Service. Thanks particularly to Caitlin who went above and beyond to chase up my order when it was delayed (driver shortages) and refunded my early delivery payment without even being asked. I have to say that I was really impressed - and grateful. Thank you Dalby Firewood. Oh… and the firewood is great too! It’s not my first order and with a quality product coupled with first class customer service, it most certainly won’t be my last. Highly recommended.”

Helpful Report

Posted 4 years ago

We appreciate you leaving this lovely review. We will sure pass on the good review to Caitlin! We are very pleased to hear you are satisfied with our product and we hope to hear from you again soon in the near future.

Posted 4 years ago

“Quick simple, on time and value for money Excellent!”

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Posted 4 years ago

Thank you for leaving us with a review Peter. We are pleased to hear you are satisfied with us and we hope to hear from you again soon!

Posted 4 years ago

“Excellent service and wood. Good to see the handy packs now come in paper sacks.”

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Posted 4 years ago

Thank you for leaving us a review! we are very pleased to hear our service was up to standard and that our product meets your satisfaction.

Posted 4 years ago

“Great service and product, would purchase again”

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Posted 4 years ago

Thank you so for your review. We are very pleased to her you are happy with our product! hope to hear from you again soon!

Posted 4 years ago

“The staff were very helpful answering all my questions prior to placing my first order for a crate of dried oak logs. The delivery came on the day I selected and was willingly wheeled into position exactly where requested. The logs burn very well in our Clearview stove, easily controlled from blazing heat down to a flicker. ,”

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Posted 4 years ago

Thank you for taking your time time to leave this review. We are very pleased to hear you are happy with your order, and we hope to hear from you again in the near future!

Posted 4 years ago

“great logs would like them a bit bigger stove a bit on the large size”

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Posted 4 years ago

Thank you for your review Marion. We are pleased to hear you are happy with the logs. If you were ever wanting to know more about certain sized logs or a different product to meet your satisfaction, pease don't hesitate to give us a call and we assist. thank you for your custom, and we hope to hear from you again soon.

Posted 4 years ago

Dalby Firewood is rated 4.9 based on 6,221 reviews