Dalby Firewood Reviews

4.9 Rating 6,219 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,219 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always, competitively priced, simple to order and super efficient delivery. Great!”

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Posted 3 years ago

Thank you very much for the review, Gwendoline. Glad the ordering process was easy and delivery went well. Enjoy the wood and we hope to hear from you again soon.

Posted 3 years ago

“Always fantastic to deal with, delivery was received on the day I chose. Not much more I can say really.”

Dalby Firewood 5 star review on 6th July 2022

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Posted 3 years ago

Thank you very much, John. I can see the delivery instructions were adhered to and, I am pleased it got you on your chosen day. Enjoy the Ash and we look forward to hearing from you again soon.

Posted 3 years ago

“Good product, delivered on time. Thank you”

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Posted 3 years ago

Thank you very much for the review. Pleased the delivery got to you in good time. Enjoy and we look forward to hearing from you again.

Posted 3 years ago

“Quality wood and Excellent service as usual.”

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Posted 3 years ago

Thank you for leaving us a review, Isabel. Hope you enjoy the Birch and the Ash, and we hope to hear from you again soon.

Posted 3 years ago

“Brilliant communication, delivered as required. Great logs and a fair price.”

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Posted 3 years ago

Thank you for the review, Charles. Pleased to hear everything went well. Enjoy the wood and we look forward to hearing from you again soon.

Posted 3 years ago

“Great service and great logs as always.”

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Posted 3 years ago

Thank you, Sue. Much appreciated. Thank you for your loyal custom and we look forward to hearing from you again soon.

Posted 3 years ago

“First class product and a first class service. Courteous, helpful office staff and a helpful delivery driver. Spot on.”

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Posted 3 years ago

Thank you for the review, Simon. Pleased that you received good service and that the driver and the office staff were helpful. Enjoy the Ash and the Oak+Birch, and we look forward to hearing from you again soon.

Posted 3 years ago

“On Time - excellent help from drivers. A professional business providing a variety of products.”

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Posted 3 years ago

Thank you for the review, Ron. Pleased to hear the delivery got to you on time. Enjoy the Oak+Birch crate. Hopefully, you will find that it is just as good as the Ash. Look forward to hearing from you again.

Posted 3 years ago

“Superb service as usual It’s five stars from me ! Highly recommend”

Dalby Firewood 5 star review on 2nd July 2022

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Posted 3 years ago

Great photo, Michelle. Pleased to hear. Thank you for your loyal custom. Enjoy the wood and we will look forward to hearing from you again soon.

Posted 3 years ago

“Excellent service as always. Order arrived 3 days early left exactly where I asked for and beautiful wood as always. Thankyou”

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Posted 3 years ago

Thank you for the great review, Chris. Pleased you received excellent service and I hope the order arriving earlier than expected did not cause any inconvenience, however, glad that the delivery instructions were adhered to and we look forward to hearing from you again soon.

Posted 3 years ago

“Always excellent customer service from Dalby Firewood and a top quality product that burns hot, clean and bright.”

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Posted 3 years ago

Thank you for leaving us a review, Dave. Very pleased you received excellent customer service. Hope you enjoy both Ash and Birch and we look forward to hearing from you again soon!

Posted 3 years ago

“1st class service!”

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Posted 3 years ago

Thank you for leaving us a review, Julie. We are pleased to hear your first delivery from us was satisfactory and we hope you enjoy the logs. We look forward to hearing from you again.

Posted 3 years ago

“very good delivery and excellent wood! Highly recommend”

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Posted 3 years ago

Thank you for the review, Luke. Glad the delivery went well and that you are happy with the product! We look forward to hearing from you again soon.

Posted 3 years ago

“Can't fault the service or the product brilliant”

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Posted 3 years ago

“Online ordering was easy and straightforward, with a good price. Delivery was made to exactly when and where I'd asked and the delivery person was friendly and helpful. Very pleased with the wood.”

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Posted 3 years ago

Thank you for the review, Stephen. Pleased that the ordering process was simple and delivery was spot on. Glad to hear the wood is up to standard, and we look forward to hearing from you again soon.

Posted 3 years ago

“Quick, prompt, reliable, good wood. The only drawback is getting rid of the pallets that the friendly delivery drivers do not take away!”

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Posted 3 years ago

Thank you for the review, Nancy. Pleased that the delivery got to you in good time and that you are pleased with the product. I do apologise that they are unable to return pallets, however, these are untreated and Kiln-dried, so they can be chopped up and used as kindling.

Posted 3 years ago

“I ordered my logs and was given a date and time for delivery and as always they delivered in the time slot allocated for it the drver was very polite and put them where I asked him, I have never been disappointed with the logs as I have always ordered from you and will keep on doing so exceptional customer service.”

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Posted 3 years ago

That is great to hear, Allan. Thank you for the lovely review. It is always a pleasure. Hope you enjoy your most recent delivery of Seasoned Hardwood and we look forward to hearing from you again soon.

Posted 3 years ago

“Excellent delivery,driver very pleasant and efficient,bit too warm to be burning wood but if anything like the previous orders will be fine.👍😄”

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Posted 3 years ago

Thank you for leaving us a review, Trevor. Pleased that the delivery went smooth, and the driver was pleasant. Fingers crossed will be just as good as always! Look forward to hearing from you again soon.

Posted 3 years ago

“Excellent service - thank you”

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Posted 3 years ago

No Problem, Sue. Thank you for your custom. We look forward to hearing from you again soon.

Posted 3 years ago

“Excellent service delivery on time.have always used Darby.”

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Posted 3 years ago

Always a pleasure, John, Thank you. Hope your recent delivery went smoothly and hope you enjoy the Ash. We look forward to hearing from you again.

Posted 3 years ago

Dalby Firewood is rated 4.9 based on 6,219 reviews