Dalby Firewood Reviews

4.9 Rating 6,615 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,615 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

Write Your review

Tell us how Dalby Firewood made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best charcoal I have ever bought”

Helpful Report

Posted 5 years ago

Thank you very much for the brilliant 5* review!

Posted 5 years ago

“Once again great product with speedy reliable delivery. I have used Dalby many many times for my kiln dried wood. The cut size is perfect for wood burners and the fact that the timber is well dried keeps the fire burning cleanly and complies with the Government future requirement”

Helpful Report

Posted 5 years ago

Thank you very much Robin for taking the time to leave us such a great 5* review! It's fantastic to hear that you were happy with the delivery and quality of the products. You're absolutely right all our firewood is Woodsure Ready To Burn accredited, ensuring low moisture content and sustainability.

Posted 5 years ago

“The quality of the logs on this recent delivery is no where near the usual good standard”

Helpful Report

Posted 5 years ago

Thank you very much for speaking to us in regards to your comments Mr Dawson, we're glad that we could look into this further for you.

Posted 5 years ago

“I haven’t tried the charcoals yet but if it is anything as good as the customer service I’m it will be as good”

Helpful Report

Posted 5 years ago

Thank you very much John, we're sure you'll be happy with the Charcoal! Happy cooking

Posted 5 years ago

“Excellent service prompt delivery 📦!!”

Helpful Report

Posted 5 years ago

Many thanks John for the 5* review!

Posted 5 years ago

“Great service with prompt delivery. The logs were nicely packaged and the delivery guy left them where I had requested.”

Helpful Report

Posted 5 years ago

Many thanks Paul for the positive review, it's great to hear you were happy with the service and delivery!

Posted 5 years ago

“Excellent service again,good delivery. My concern is stock,or lack of it . However,if your selling top quality,I guess I need to plan sooner when ordering. Thanks again Joe Neenan”

Helpful Report

Posted 5 years ago

Thank you for your positive review Mr Neenan, great to hear you are happy with the service and delivery. Please be assured we have been working extremely hard to ensure consistent stock flow and have varieties of kiln dried stock available.

Posted 5 years ago

“We have used Dalby Firewood for many years - always excellent service”

Helpful Report

Posted 5 years ago

Thank you very much for the positive review, we look forward to hearing from you again for your next delivery!

Posted 5 years ago

“Excellent service.”

Helpful Report

Posted 5 years ago

Many thanks Chris for the positive review!

Posted 5 years ago

“Excellent delivery and lovely logs as always.”

Helpful Report

Posted 5 years ago

Thank you very much for the 5* review

Posted 5 years ago

“hey guys,thanks for the very prompt delivery of our fire wood ...we have just used our first bit and wow its better than described ..thanks again a very happy customer ..Toby and Helen at Luddith Farm.”

Helpful Report

Posted 5 years ago

Thank you very much for the 5* review. It's great to hear how impressed with the products you have been, we look forward to hearing from you again!

Posted 5 years ago

“Very quick service with friendly staff and good quality bagged wood recommended”

Helpful Report

Posted 5 years ago

Thank you Ron for taking the time to leave us a 5* review, we really appreciate it and look forward to hearing from you again.

Posted 5 years ago

“*****”

Helpful Report

Posted 5 years ago

Thank you very much for the positive review!

Posted 5 years ago

“very fast delivery and good wood”

Helpful Report

Posted 5 years ago

Many thanks for the 5* review!

Posted 5 years ago

“Delivery of the order was made very quickly. The delivery driver was polite and put the ordered logs in the position requested. The new bags have a 'lid' which seems designed to keep the logs in place during transport. As usual the bags are filled at maximum capacity. This is the second year we have purchased logs from Dalby Firewood and we are very happy to recommend both their product and their service.”

Helpful Report

Posted 5 years ago

Many thanks Susan for taking the time to leave us such a fantastic review! It's great to hear that your delivery went smoothly and you were pleased with the bulk bag.

Posted 5 years ago

“Great communication, fantastic product and will be using again.”

Helpful Report

Posted 5 years ago

Many thanks for the positive review, we're so happy to be supplying such a great store!

Posted 5 years ago

“Thanks guys fantastic service and so easy to order ...minute perfect on delivery slot time and placed just where we wanted the logs , many thanks Toby Luddith Farm”

Helpful Report

Posted 5 years ago

Many thanks Toby, we're so happy to hear that you were pleased with the service, ordering process and delivery! We look forward to hearing from you again

Posted 5 years ago

“Really great wood and great customer service”

Helpful Report

Posted 5 years ago

Thank you very much Emma, we look forward to hearing from you again!

Posted 5 years ago

“excellent service and great charcoal product”

Helpful Report

Posted 5 years ago

Many thanks for the positive review!

Posted 5 years ago

“Brilliant customer service, delivered early, exactly what I was looking for. Can’t be praised enough. Thank you”

Helpful Report

Posted 5 years ago

Thank you very much Jamie for the positive review, we're really happy to hear that you were impressed with the service and delivery.

Posted 5 years ago

Dalby Firewood is rated 4.9 based on 6,615 reviews