Dalby Firewood Reviews

4.9 Rating 6,502 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,502 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

Write Your review

Tell us how Dalby Firewood made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and first class service as always from Dalby Firewood. Delivery is always very prompt and within the advised timeframe. Logs are always of the highest quality and burn beautifully. Highly recommended”

Helpful Report

Posted 6 years ago

Thank you very much Mr Monkman we're really pleased that you were happy with the products and service you received. Great to hear you're impressed with the logs and would recommend us.

Posted 6 years ago

“Superb quality comes with superb service!!! Thanks”

Helpful Report

Posted 6 years ago

Thank you so much for your great 5* review!

Posted 6 years ago

“Easy to order. Price competitive. Delivery process excellent. Wood quality unknown now but confident it will be good.”

Helpful Report

Posted 6 years ago

Many thanks Mr Stead for the positive review, we're really pleased that you found the ordering process easy and the delivery went smoothly for you. We look forward to hearing from you again

Posted 6 years ago

“Bag of logs delivered promptly and left at the right location with notification by e-mail that morning”

Helpful Report

Posted 6 years ago

Many thanks Mr Hall for the 5* review, we're really pleased that the delivery was convenient for you.

Posted 6 years ago

“Great service, rapid delivery, good quality wood! Much better than the firewood we were buying locally. And we chop up the pallet for kindling! Our third order.”

Helpful Report

Posted 6 years ago

Thank you Mr Brown for leaving us a 5* review! We're so happy to hear you were impressed with the quality of our products and delivery. Look forward to hearing from you in the future

Posted 6 years ago

“Can’t beat ash in my view the small and medium size in same bag a good idea, fab service as always fastest ever- ordered one day arrived the next , ordered at the correct time 😀”

Helpful Report

Posted 6 years ago

Many thanks Phillip for leaving us a 5* review, we're really happy to hear that you were impressed with the standard/thin mixed bag you received from us and that your delivery went smoothly. We look forward to hearing from you again for your next order!

Posted 6 years ago

“Dalby Firewood is always helpful and friendly when ordering and delivery. The wood is good quality and very easy to manage in the large bags.”

Helpful Report

Posted 6 years ago

Thank you so much Joanne for leaving us a 5* review, we're really happy to hear you found our customer service friendly and helpful. We lok forward to hearing from you again soon.

Posted 6 years ago

“Good quality logs at a reasonable price delivered on time”

Helpful Report

Posted 6 years ago

Many thanks for taking the time to leave us a positive review!

Posted 6 years ago

“We have had logs from various suppliers over the last few years and unlike some of them these are really as described - really well seasoned and dry - best we”be had!”

Helpful Report

Posted 6 years ago

Thank you very much for leaving us a 5* review, we're so pleased that you were happy with the quality of our products!

Posted 6 years ago

“Not sure how to review wood I put it on the fire and it burns,I thought the web ordering was a bit iffy the payment part crashed and I had to ring them that went ok it came on time that's all really”

Helpful Report

Posted 6 years ago

Thank you Mr Ball for your positive review, we're pleased that you were happy with the quality of your wood and that your delivery was on time.

Posted 6 years ago

“Over the years have had various & assorted fire wood suppliers. Dalby is by far the best company by quite some distance & Dalby Gold suits our needs perfectly. Why? Guaranteed seasoned wood then kiln dried. Consistent quality. Good communication re delivery time. Thankyou Dalby!”

Helpful Report

Posted 6 years ago

Thanks so much Izzy for taking the time to leave us such a great 5* review, we're really pleased that you're so happy with the quality of our products and delivery service! We look forward to hearing from you again for your next delivery of firewood.

Posted 6 years ago

“Excellent service. Wood is of fantastic quality and can be used immediately. Cut to just the right size. Will certainly recommend you to friends. Thank you.”

Helpful Report

Posted 6 years ago

Many thanks Jillian for the positive review, we're really pleased that you were happy with the quality of your delivery. We look forward to hearing from you again soon

Posted 6 years ago

“You cannot fault Dalby Firewood. Great service. logs are superb good communication and helpful delivery drivers .would recommend.”

Helpful Report

Posted 6 years ago

Thank you so much John for leaving us such a kind 5* review, it's much appreciated! We look forward to hearing from you again soon

Posted 6 years ago

“It was easy to order, came on specified day and wood seems very good quality- great combination of birch and oak where birch lights up soooo easy in our stove and then we top it up with oak. Great combo!”

Helpful Report

Posted 6 years ago

Thank you very much Zuzana for leaving us a 5* review, it's great to hear how pleased you are with the Oak & Birch Mix, and I'm really pleased the delivery went smoothly for you. We look forward to hearing from you again soon.

Posted 6 years ago

“The delivery was easy to arrange by ordering online and the staff are very helpful with advise on the different types of wood they supply. We ordered a birch/oak mixed pallet and the wood is good quality, dry, a good size and burns lovely in our stove. We will definitely be regular customers from now on”

Helpful Report

Posted 6 years ago

Thank you so much Lynne for leaving us such a great review, we really appreciate it. It's wonderful to hear you found our customer service helpful and that delivery was convenient for you. We look forward to hearing from you for your next delivery!

Posted 6 years ago

“Exceptional high standard of customer service from placing order to delivery.”

Helpful Report

Posted 6 years ago

Thank you Andrew for leaving us a 5* review. We're so pleased that you were happy with the customer service you received from us!

Posted 6 years ago

“Super service. Within the allocated time slot and delivered into our garage. Will use again.”

Helpful Report

Posted 6 years ago

Thank you so much for leaving us a positive review! We're really happy to hear the delivery went smoothly and we look forward to hearing from you again

Posted 6 years ago

“first class service, delivery was perfect bag dropped right where I wanted it, the wood is nice and chunky and burns well.”

Helpful Report

Posted 6 years ago

Cheers Paul for leaving us a 5* review! It's great to hear your delivery was convenient and you were happy with the service!

Posted 6 years ago

“Always great quality wood, easy to order, well priced and delivered on time. Recommend them to everyone with a log burner or open fire.”

Helpful Report

Posted 6 years ago

Many thanks for leaving us a 5* review! We're really pleased that you were happy with the quality of our product and value for money. We're chuffed to bit's that you've been recommending us! We look forward to hearing from you again soon

Posted 6 years ago

“Only had my wood burner this year so first winter and first lot of wood . Recommended Daley Firewood by a neighbour glad I was , Ordering was very easy and delivered on time Birch was delivered nice and compact and clean . Burns really well Would recommend to anyone”

Helpful Report

Posted 6 years ago

Thank you very much for taking the time to leave us a positive review! We really appreciate it. It's great to hear you were happy with your first order from us. We look forward to hearing from you again soon.

Posted 6 years ago

Dalby Firewood is rated 4.9 based on 6,502 reviews