Dalby Firewood Reviews

4.9 Rating 6,495 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,495 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good stuff”

Helpful Report

Posted 6 years ago

Thank you very much Andrew for the positive review!

Posted 5 years ago

“Delivered a day early, the quality of the wood is outstanding. Pizzas for tea last night👍 Many thanks to Daley Firewood will use again and definitely recommend,”

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Posted 6 years ago

Many thanks Glenn for leaving us a 5* review. Great to hear your delivery was convenient for you and that you were happy with the pizza oven fuel. We're sure the pizza were excellent too! We look forward to hearing from you again, and hope the weather stays fine for you so more pizzas can be enjoyed!

Posted 5 years ago

“I’ve used Dalby for a number of years now. If you want great quality wood with reliable customer service go no further! When I call in previously I had ordered a Birch crate and found it burnt too quickly, the lady talked me through all of the options and helped out! I personally appreciate their professionalism throughout! Not cheap but actually great value for money if you ask me! 👍”

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Posted 6 years ago

Thank you very much Michael for leaving us such a great positive review! It's brilliant to hear how happy with our customer service you were and that you found the advice helpful. We look forward to hearing from you again for your next delivery.

Posted 5 years ago

“My first order from Dalby Firewood. Ordering from anywhere else seemed difficult in the Covid19 world but the Dalby order arrived as promised within a couple of working days (over Easter too). The charcoal was great. Restaurant grade but the pieces weren't too big (as I've had from other suppliers). Lit well, no spitting, burnt long and hot. Great. I'll not be going to the local garage to buy in future. Dalby all the way”

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Posted 6 years ago

Thank you very much for leaving us a 5* review, we're so happy to hear that you found our delivery service convenient and that you are happy with the Lumpwood Charcoal. We look forward to hearing from you for your next delivery!

Posted 5 years ago

“Quick to order and easy delivery, would use again.”

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Posted 6 years ago

Thanks very much Andrew for leaving us a 5* review. It's great to hear you found the ordering process easy and delivery convenient. We look forward to hearing from you for your next delivery.

Posted 6 years ago

“Delivery was good and delivery updates where good, but I haven't tried the charcoal yet.”

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Posted 6 years ago

Many thanks for the 5* review, we're so happy to hear you were pleased with the service. We're sure you'll be happy with the charcoal when you light the BBQ!

Posted 6 years ago

“very efficent delivery, super good quality. recommended”

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Posted 6 years ago

Thank you for taking the time to leave us a positive review! We're really happy to hear you were pleased with the quality and delivery.

Posted 6 years ago

“Great company producing quality British products”

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Posted 6 years ago

Thanks so much Janice for the positive review! We look forward to hearing from you again for your next delivery.

Posted 6 years ago

“Lights well, burns well, very pleased, and excellent delivery service”

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Posted 6 years ago

Many thanks David for the 5* review! Great to hear you are happy with the products and delivery.

Posted 6 years ago

“Had my first delivery from Dalby and am extremely pleased. Wood size & packaging as described and delivery excellent. And pizza oven temperature very noticeably hotter (~50-75 deg C) than with previous supply due to low water content- would highly recommend.”

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Posted 6 years ago

Thank you so much Daniel for leaving us such a great review! We really appreciate it. It's great to hear how impressed you've been with our products in your pizza oven and great that you can see the difference high quality, dry wood makes. We look forward to hearing from you again, hope the weather stays warm for you to enjoy your pizza oven!

Posted 6 years ago

“Fantastic service and brilliant product. Thank you”

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Posted 6 years ago

Thank you very much for the 5* review! We really appreciate it and are very happy to hear that you were pleased with the service and products.

Posted 6 years ago

“Delivered as promised even when in these challenging times. Good quality charcoal”

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Posted 6 years ago

Thank you for taking the time to leave us a 5* review, it's great to hear you were happy with the quality of the Lumpwood Charcoal. We look forward to hearing from you again.

Posted 6 years ago

“Great product, fab customer service”

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Posted 6 years ago

Many thanks for the positive review! Great to hear you were happy with the products and customer service.

Posted 6 years ago

“Delivered on time and left securely. Product better than any other charcoal I have bought before and the eco firefighters work treat.”

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Posted 6 years ago

Thank you very much for taking the time to leave us a positive review. We're so happy to hear how happy you were with the quality of the Lumpwood Charcoal, and the Natural Firelighters. We look forward to hearing from you again in time for your next BBQ!

Posted 6 years ago

“I placed my order, the process of which was easy thank goodness. The wood arrived the following day and on the time which was stated on the text which was sent to me. The wood is excellent quality and the service I received was excellent, not to mention how reasonable the price is. I would recommend this company for its excellence.”

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Posted 6 years ago

Thank you very much Carole for taking the time to leave us such a great 5* review, we really appreciate it! It's wonderful to hear that your delivery was convenient for you, that you were pleased with the quality of our products and our customer service. We look forward to hearing from you again for your next delivery.

Posted 6 years ago

“Excellent quick service as usual .Very friendly delivery driver put the logs exactly where I asked him .Logs usual high quality ,great company to deal with”

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Posted 6 years ago

Thank you very much for leaving us such a great positive review, we really appreciate it. It's great to hear you were happy with the products and that the delivery driver made sure it was dropped conveniently for you. We look forward to hearing from you again.

Posted 6 years ago

“Excellent service and product. Definitely buy again.”

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Posted 6 years ago

Many thanks for taking the time to leave us a 5* review!

Posted 6 years ago

“Prompt delivery and excellent product. Far better than your standard supermarket charcoal.”

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Posted 6 years ago

Many thanks Charles for the 5* review, it's brilliant to hear how happy you were with your delivery of Lumpwood Charcoal. We look forward to hearing from you again for your next delivery!

Posted 6 years ago

“Very good charcoal and quick delivery. Will order again.”

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Posted 6 years ago

Thank you Michael for leaving us a positive review! We really appreciate it and are happy to hear that you were impressed with the Charcoal.

Posted 6 years ago

“These are the driest hardwood logs I’ve used compared to other sellers, quick reliable delivery and a txt msg, to inform they have been delivered. Will re-order and recommend.”

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Posted 6 years ago

Many thanks Chris for taking the time to leave us a positive review, we really appreciate it. It's wonderful to hear how happy you were with the products and delivery. We look forward to hearing from you again for your next delivery.

Posted 6 years ago

Dalby Firewood is rated 4.9 based on 6,495 reviews