Dalby Firewood Reviews

4.9 Rating 6,620 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,620 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to use website. Very fair price. Prompt, convenient and friendly delivery.”

Helpful Report

Posted 6 years ago

Many thanks for the 5* review. It's brilliant to hear that you're pleased with the service and found the website easy to use. We look forward to hearing from you again!

Posted 6 years ago

“Excellent service only issue is not able to purchase single bags as I want to try your charcoal but no option to purchase one bag.”

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Posted 6 years ago

Thank you very much Brendan for leaving us a positive review, we really appreciate it. Yes unfortunately due to parcel weight restrictions we are unable to add indvidual items onto parcels, which is why the website won't allow it . It's also to do with the packaging we want to make sure our products arrive with you in the best condition they can be, and mixing the items together can cause tears in the accompanying items packaging. The charcoal is available in parcels of 2kg or 10kg if you'd like to try in the future. We're very pleased to hear you were happy with the service and hope this answers you query about the individual items. We look forward to hearing from you again!

Posted 6 years ago

“Absolutely excellent all round service as always, I have been buying my firewood from Dalby Firewood for the last two years and would heartily recommend. 5 star service, even during these difficult times......”

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Posted 6 years ago

Many thanks Nigel for taking the time to leave us such a brilliant 5* review, we really appreciate it! it's wonderful to hear how pleased with the service you've been. We look forward to hearing from you again!

Posted 6 years ago

“Would not buy from anywhere else, perfect firewood and great customer service”

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Posted 6 years ago

Thank you so much Julie for the 5* review. We're so happy to hear you're happy with the firewood and service! We look forward to hearing from you again

Posted 6 years ago

“Absolutely superb charcoal and excellent service.”

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Posted 6 years ago

Thank you very much Dave for leaving us a 5* review. Brilliant to hear you've been happy with the charcoal and service!

Posted 6 years ago

“Thanks!Good service!”

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Posted 6 years ago

Thank you very much for taking the time to leave us a positive review!

Posted 6 years ago

“Lovely logs and very safe delivery. As always a pleasure to deal with your company. Thank you.”

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Posted 6 years ago

Thank you very much John for taking the time to leave us a 5* review. Great to hear that you're happy with your delivery!

Posted 6 years ago

“Burns very well and good size chunks”

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Posted 6 years ago

Thank you very much for the positive review!

Posted 6 years ago

“Bought 20kg of restaurant grade BBQ charcoal. It wasn't the absolute cheapest around but not far off. Website was easy to use and free delivery within 2 days. The charcoal is really good quality - good mix of sizes, burns hot and clean, no spitting. Great experience so far!”

Helpful Report

Posted 6 years ago

Many thanks for taking the time to leave us such a great 5* review! We're so pleased to hear how impressed you've been with our restaurant grade lumpwood charcoal and the results you've had when burning it. We look forward to hearing from you again in time for your next cook!

Posted 6 years ago

“We have been using Dalby Firwood for about 6 years now, we always buy 2 large bags and that keeps us going for the year. The quality of the product never changes and is always good, as is the service, very reliable and would definitely recommend.”

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Posted 6 years ago

Thank you so much for the positive review. We're really pleased to hear how happy you've been with your deliveries from us and that you've been happy with the service.

Posted 6 years ago

“Great customer service as always, the product arrived less than 24 hours after ordering! They always make sure they look after repeat customers, very happy with their logs, kindling, firelighters and now their charcoal too.”

Dalby Firewood 5 star review on 25th May 2020

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Posted 6 years ago

Thanks so much Phil for such a brilliant 5* review and the great photos! We're really happy to hear that you've been pleased with our service and products and that you recommend us to so many of your customers! We look forward to working together in the future

Posted 6 years ago

“Excellent service and product”

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Posted 6 years ago

Many thanks for the positive review!

Posted 6 years ago

“I’m pleased as always. Never been let down.”

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Posted 6 years ago

Thank you very much for the 5* review! Brilliant to hear you've been happy with your deliveries from us.

Posted 6 years ago

“Excellent product and efficient delivery.”

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Posted 6 years ago

Many thanks for the positive review!

Posted 6 years ago

“Dalby firewood kept us stocked up with logs for our fire over winter and now it’s onto charcoal for summer bbqs. Always a great service with fast delivery, products are very high quality. Would recommend”

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Posted 6 years ago

Thank you so much Jennifer for the great 5* review! We're really pleased to hear that you've been happy with our winter and summer products!

Posted 6 years ago

“Burnt well. Consistent temp. Lasted well. Will buy again.”

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Posted 6 years ago

Many thanks David for the 5* review! We're really happy to hear you were impressed with your delivery of lumpwood charcoal. We look forward to hearing from you again in time for your next cook!

Posted 6 years ago

“Very professional service as always .Delivered witin 48 hrs of ordering . Good quality product.”

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Posted 6 years ago

Thank you very much Mr Reeve for leaving us a positive review! It's wonderful to hear you were pleased with the service and products.

Posted 6 years ago

“Good service and excellent charcoal”

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Posted 6 years ago

Many thanks for the 5* review! Great to hear you're happy with the service and products.

Posted 6 years ago

“Can't knock it. Ordered on the Tuesday for Friday delivery and turned up a day early on Thursday to virtually the other end of the country. Had a small burn to cure the new kamado grill and was great. Easily lit and burned well. Will be ordering more when I've used 40kgs! Many thanks. Mr D”

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Posted 6 years ago

Many thanks Mr Delaney for leaving us a 5* review. It's great to hear how impressed with your delivery of lumpwood charcoal you were. We look forward to hearing from you again and hope you enjoy using our products on your Kamado!

Posted 6 years ago

“Excellent web site that is very easy to navigate,very quick response when order was placed, arrived very quickly, charcoal looks really good quality but haven't used it yet. Will definitely recommend to friends and family.”

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Posted 6 years ago

Thank you very much Paul for taking the time to leave us a 5* review. We really appreciate it. It's brilliant to hear how happy you are with the products and that you found the website easy to use.

Posted 6 years ago

Dalby Firewood is rated 4.9 based on 6,620 reviews