Dalby Firewood Reviews

4.9 Rating 6,336 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,336 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, wood densely packed into crate - highly recommended. Would have been even better if the delivery driver had taken the time to get closer to the buildings !”

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Posted 4 years ago

Thank you for taking your time to leave us this review, it's great to see you are happy with the product you received! We do use a third party delivery company to deliver crates so apologies if the driver was unable to get closer to the buildings.

Posted 4 years ago

“5* Excellent logs and excellent service. Half hour delivery slot texted day before. I was not available for the half hour and Dalby could not change the time BUT wrote notes on the delivery sheet of where to leave the logs. The deliver guy was excellent actually arrived 5 minutes early so I could also explain where to put the logs.”

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Posted 4 years ago

Thank you for your review, Jeniffer. I've glad we were able to get the delivery made for you and I will pass on your kind words to our delivery driver!

Posted 4 years ago

“Would have been great if I was told when they were being delivered.”

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Posted 4 years ago

Thank you for your review, Colin. You should have received an email with a time slot a day prior to the delivery being made, my apologies if this was not the case. If you would prefer for us to give you a call next time, please let us know and we can add this to the notes for you

Posted 4 years ago

“I have been a repeat customer for over 7 years and the service and quality is unbeatable. Have ordered online this year for the 1st time and the communication regarding my order was brilliant. Always buy the Dalby Gold Ash crate as it is slow burning and creates very good heat in my Morso wood burning stoves. 10/10 as always - Thank you”

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Posted 4 years ago

Thank you for being such a loyal customer of Dalby Firewood. We are so pleased that you are happy with the orders over the years! We will speak with you again soon

Posted 4 years ago

“As always a brilliant service-easy to order on line, quick delivery, bags placed exactly where I needed them in the garage, excellent quality logs.”

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Posted 4 years ago

Thank you for leaving us this review - we hope to hear back from you again in the near future!

Posted 4 years ago

“Delivered in a timely, friendly manner. Logs look nice and dry.”

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Posted 4 years ago

Thank you for your kind words, it's appreciated!

Posted 4 years ago

“quick, friendly and efficient delivery. Very good quality wood”

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Posted 4 years ago

Thank you Amanda, we look forward to from hearing from you again soon!

Posted 4 years ago

“Excellent as it is evry year.”

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Posted 4 years ago

Thank you for leaving us this review. We look forward to hearing from you again soon!

Posted 4 years ago

“Delivered on time and efficiently stored exactly where required. Second time I have ordered this product slow burning and great value for money.”

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Posted 4 years ago

Thank you for your feedback, it is great to see you are happy with the products and service we offer. We look forward to hearing from you again soon!

Posted 4 years ago

“The staff who work here are here are second to none, from the lady who I spoke to , to the driver ,really helpful and really nice, the logs are pretty amazing as well , would not go anywhere else. XXX 💖”

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Posted 4 years ago

Thank you for taking your time to leave us this review. We are so glad to hear that you are happy with our service and the products you received. We look forward to hearing from you again soon!

Posted 4 years ago

“As usual, superb communication, speedy delivery and great logs, highly recommend!!”

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Posted 4 years ago

Thank you for taking your time to leave us this review, we appreciate your feedback

Posted 4 years ago

“Always good product and delivered promptly”

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Posted 4 years ago

Thank you for leaving us this review

Posted 4 years ago

“Very happy with wood. Great service thank you.”

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Posted 4 years ago

Thank you for taking your time to leave us this review, we're glad you're pleased with your product and our service!

Posted 4 years ago

“Prompt,excellent service.”

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Posted 4 years ago

Thank you for leaving us this review

Posted 4 years ago

“Good communication about delivery. Very friendly service. And great logs. Couldn’t ask for more!”

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Posted 4 years ago

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Posted 4 years ago

“I ordered 2 crates of firewood from Dalby - 1 birch and 1 ash - and I have to say I'm very pleased with their smell! I really look forward to the cold autumn days to start using their firewood! Highly recommend, you won't regret!”

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Posted 4 years ago

Thank you for leaving us this review, your feedback is valuable to us

Posted 4 years ago

“EXCELLENT PRODUCT AND SERVICE”

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Posted 4 years ago

Thank you for leaving us this review, Lucy!

Posted 4 years ago

“Great for my grate.”

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Posted 4 years ago

Thanks for taking the time to leave us this review

Posted 4 years ago

“Excellent as always”

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Posted 4 years ago

Thank you - it's always a pleasure!

Posted 4 years ago

“As always my order was handled speedily and delivered when promised. The bags placed close to the storage area by the friendly delivery driver. Thank you once again.”

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Posted 4 years ago

Thank you for taking the time to leave us this review

Posted 4 years ago

Dalby Firewood is rated 4.9 based on 6,336 reviews