Dalby Firewood Reviews

4.9 Rating 6,590 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,590 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Informative website, easy to order, great comms and updates, delivered as stated, will be ordering again.”

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Posted 5 years ago

Thank you for taking the time to leave us this lovely review. We're glad your first delivery has gone well and we hope to hear from you again in the near future!

Posted 5 years ago

“Usual excellent service. Good quality logs delivered by your friendly driver.”

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Posted 5 years ago

Thank you for taking your time to leave us this review. We're glad you're pleased with the products we offer and the service you received!

Posted 5 years ago

“First time we’ve used Dalby Firewood. Great service from point of ordering to delivery. Would highly recommend and will definitely order again.”

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Posted 5 years ago

Thank you for leaving us this 5* review, Michelle. We're glad your first delivery went well - hopefully the first of many!

Posted 5 years ago

“Nice firewood. Most of the wood 5% or less moisture so really good. Delivery on time and drive out wood into my garage as asked so all good. Would use again.”

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Posted 5 years ago

Thank you for leaving us this review, Matthew. We're glad you're pleased with your recent delivery from us and we look forward to hearing from you again!

Posted 5 years ago

“Have used other providers in the past, but none have come up to the standard, quality, service of Dalby.”

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Posted 5 years ago

Thank you for taking your time to leave us this review. We're glad you're satisfied with the products and service we offer. We hope to hear from you again soon!

Posted 5 years ago

“Logs just as described. Driver very helpful. Will definitely use again”

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Posted 5 years ago

Thank you for your kind words, we're glad you're happy with your order! We look forward to hearing from you again soon.

Posted 5 years ago

“All good,good product service excellent very satisfied”

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Posted 5 years ago

Thank you for taking your time to leave us this review. We are so pleased you're happy with both our products and service! We look forward to hearing from you again in the near future, Stuart.

Posted 5 years ago

“Good consistent size logs. Efficient and thoughtful delivery.”

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Posted 5 years ago

Thank you for leaving us this review, we're glad you're happy with our delivery process and the logs you received!

Posted 5 years ago

“Excellent service from Dalby Firewood as usual. I have been using them for nearly 2 years and never been disappointed. The delivery is always on time. This time the delivery men even closed my garage door when they left.”

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Posted 5 years ago

Thank you for the lovely review!

Posted 5 years ago

“Very happy with the consistent good service & quality Birch & Oak mix logs Prompt delivery too!!”

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Posted 5 years ago

Thank you for taking the time to leave us this lovely review! So pleased that you are happy with our service and product!

Posted 5 years ago

“We recently purchased our Kiln dried Logs for the coming winter and as always are very happy with the service we received. We continue to use Dalby Firewood each year because we are confident we can rely on them for good customer service & a good product offered at a reasonable price. Despite our problem with the road at the bottom of our drive being resurfaced which took 13 weeks by the local Council, Dalby Firewood were extremely helpful in fulfilling our order when we were more accessible. A big thank you from us to Dalby Firewood.”

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Posted 5 years ago

Thank you for taking your time to leave us this review. We are glad you're pleased with the service you have received from us. Thank you for your custom over the years, we look forward to hearing from you again soon!

Posted 5 years ago

“First time using Dalby Firewood given a 30 min delivery slot delivery arrived 15 mins into slot the four bulk bags of air dried mixed hardwood came fully covered and placed where I needed them I split half a dozen logs and checked them with my moisture meter they ranged between 15 and 20 % moisture. That'll do for me.”

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Posted 5 years ago

Thanks for leaving us this review, Philip. We're glad your delivery went smoothly - hopefully your first of many orders!

Posted 5 years ago

“Excellent logs, very happy. Thank you”

Dalby Firewood 5 star review on 8th September 2021

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Posted 5 years ago

Thanks for leaving us this review and thanks for the picture - it's so satisfying to see the logs arranged like this! We hope you enjoy burning the logs and hope to hear from you again!

Posted 5 years ago

“Both bulk bags were exceptional quality of what I had ordered. The delivery driver put them where I asked and I was very happy that they were on pallets. Thank you”

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Posted 5 years ago

Thank you for taking your time to leave us this review, Anne. We are glad that the delivery went well and that you're pleased with the bulk bags received. We hope to hear from you again soon!

Posted 5 years ago

“Just what it says on the tin. Shame other companies can’t take a lead on customer service like this”

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Posted 5 years ago

Thank you for taking your time to leave us this review, we appreciate your custom and look forward to hearing from you again in the near future!

Posted 5 years ago

“Great ordering and delivery process. Looking forward to trying my firewood too!”

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Posted 5 years ago

Thank you for leaving us this review - we hope you enjoy your ash starter box and look forward to hearing from you again soon!

Posted 5 years ago

“Promptly delivered excellent quality logs”

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Posted 5 years ago

Thank you for leaving us this 5* review, we're glad you're satisfied with your delivery. We hope to hear from you again soon!

Posted 5 years ago

“Excellent service. Delivered on time and offloaded directly to indoor store. Will definitely use again .”

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Posted 5 years ago

Thank you for taking your time to leave us this review. We're glad the service you received was excellent! We look forward to hearing from you again soon.

Posted 5 years ago

“Excellent, efficient service. Very good firewood.”

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Posted 5 years ago

Thanks for leaving us this review, Pamela. We are glad to see you're pleased with our service, as well as the product you received!

Posted 5 years ago

“It arrived when promised”

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Posted 5 years ago

Thank you for taking your time to leave us this review - we hope to hear from you again soon!

Posted 5 years ago

Dalby Firewood is rated 4.9 based on 6,590 reviews