Dalby Firewood Reviews

4.9 Rating 6,173 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,173 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

Write Your review

Tell us how Dalby Firewood made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

Dalby Firewood 5 star review on 2nd February 2024

Bob Read

173

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Does what it says on the tin. Excellent web site, easy to order and updated throughout.”

Helpful Report

Posted 4 years ago

Many thanks Mr Allen for taking the time to leave us a 5* review. We're really happy to hear that you found the ordering process simple and were impressed with the updates.

Posted 4 years ago

“Excellent quality wood, beautifully cut so looks amazing in our woodpile. Great service: pallet delivered directly to our wood store. Very quick, easy to order and great value..”

Helpful Report

Posted 4 years ago

Thank you very much for the positive review, it's great to hear you were happy with the products and that the delivery was convenient for you. We look forward to hearing from you again.

Posted 4 years ago

“I've now had 4x10kg bags of charcoal from Dalby Firewood and am delighted with the quality. Nice big chunks of charcoal that light easily. Good value too and free delivery if you buy two bags.”

Helpful Report

Posted 4 years ago

Thank you ever so much Mr Scholes for the brilliant 5* review. It's great to hear that you've been consistently impressed with your deliveries of Lumpwood Charcoal!

Posted 4 years ago

“The best logs in the country”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to leave us such a great 5* review!

Posted 4 years ago

“delivery arrived early, delivery man was very polite & very helpful, got the logs exactly where I wanted them, this was delivered by MITCHELLS of MANSFIELD< NOTTS. could not wish for a better service, thank you, ken mason”

Helpful Report

Posted 4 years ago

Thank you very much Mr Mason for the 5* review. It's wonderful to hear that the delivery was convenient for you and the driver was helpful. We look forward to hearing from you again.

Posted 4 years ago

“Excellent quality wood, full crate”

Helpful Report

Posted 4 years ago

Many thanks Mr Jones for the 5* review we really appreciate it! It's great to hear you were happy with your crate delivery.

Posted 4 years ago

“Very good quality with good value. My neighbour was so impressed he took the name and number and ordered a bag for himself. The only downside this time was I’d asked for a PM delivery and it arrived at 9am. The driver was very helpful and managed to get the wood in the front forecourt which meant I could move it in the afternoon as planned.”

Helpful Report

Posted 4 years ago

Thank you very much Caroline for the 5* review, we're really happy to hear how impressed with the quality of the products you were. It's great to hear that the delivery was convenient for you, we're sorry we were unable to fulfil your PM delivery request. We do tend to deliver in your area pre 12pm, we had tried to call you prior to sending the scheduling text/email the day before but we were unable to get hold of you! We will always try our best to make deliveries as convenient as possible.

Posted 4 years ago

“Absolutely brilliant service and communications. I ordered some logs and kindling. I had an email to tell me that they'd run out of kindling and offered to substitute with another bag of logs if I wished. The logs are so easy to light that kindling is not really required anyway. It was great that Dalby were thoughtful enough to do this rather than just delay may order. It arrived the very next day.”

Helpful Report

Posted 4 years ago

Thank you so much Matthew for taking the time to leave us such a great 5* review. We're really happy to hear that you were impressed with how we dealt with this hiccup and it's fantastic to hear that you've been pleased with the Pizza Oven Bundle. We look forward to hearing from you again!

Posted 4 years ago

“I use Dalby Firewood for the last five years. So they must be doing somthing good.”

Helpful Report

Posted 4 years ago

Thank you very much for the 5* review, we're very pleased to hear that as a regular customer you've been happy with the service and products!

Posted 4 years ago

“Excellent in every way. We ordered the Ash which is very warm. Couldn't ask for more from this company. 5 stars to you.”

Helpful Report

Posted 4 years ago

Thank you very much Vera for taking the time to leave us such a great 5* review. We're so happy to hear how impressed with the Kiln Dried Ash and the service you have been. We look forward to hearing from you for your next delivery!

Posted 4 years ago

“Nice product, helpful driver and nice company.”

Helpful Report

Posted 4 years ago

Thank you very much for the 5* review, it's great to hear how happy you were with the product, service and delivery. We look forward to hearing from you again.

Posted 4 years ago

“Great Service and brilliant product. Dalby Firewood are very easy to deal with and I would recommend them to anyone wanting wood for their stove.”

Helpful Report

Posted 4 years ago

Thank you very much Darren for taking the time to leave us such a great review! It's brilliant to hear how happy with the service and products you were. We look forward to hearing from you again.

Posted 4 years ago

“Excellent product and excellent service”

Helpful Report

Posted 4 years ago

Many thanks Gareth for the 5* review! Great to hear you were pleased with the products and service.

Posted 4 years ago

“Logs dropped of at the place on the drive we asked even though nobody was in, all present and correct. Thanks”

Helpful Report

Posted 4 years ago

Thank you very much Mr Sinton for taking the time to leave us a 5* review. It's great to hear your delivery was completed conveniently and you were happy with the service.

Posted 4 years ago

“Delivered as requested good dry logs”

Helpful Report

Posted 4 years ago

Many thanks Andrew for the 5* review we're pleased to hear you were happy with the delivery and logs!

Posted 4 years ago

“Excellent wood and great service unlike so many services at present They do what they say they will which makes it all stress free .”

Helpful Report

Posted 4 years ago

Many thanks Jane for the 5* review. We're very happy to hear you found the service stress free and convenient! We look forward to hearing from you again.

Posted 4 years ago

“Fantastic wood. My neighbour came out when we were transporting it round the bag of the house. He was so impressed at the quality and the cost he ordered a bag straight away. Only downside I’d asked for a PM delivery, however it arrived at 9am! The driver was amazing and got it into my forecourt so I good deal with it in the afternoon”

Helpful Report

Posted 4 years ago

“Great service & good communication.”

Helpful Report

Posted 4 years ago

Many thanks Rachel for the positive review!

Posted 4 years ago

“Brilliant service and quick delivery. Really impressed with the quality of the wood and it is lasting much longer. Can highly recommend.”

Helpful Report

Posted 4 years ago

Thank you so much Kathleen for leaving us such a great view, it's brilliant to hear how happy you have been with the products and service!

Posted 4 years ago

“delivered when said. called to let me know, as asked,1/2 hr. before arriving, and placed the pallet where required. polite lady on phone.”

Helpful Report

Posted 4 years ago

Thank you very much for taking the time to leave us a 5* review! We really appreciate it and are so happy to hear you were pleased with the service and delivery.

Posted 4 years ago

Dalby Firewood is rated 4.9 based on 6,173 reviews