Dalby Firewood Reviews

4.9 Rating 6,219 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,219 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

Write Your review

Tell us how Dalby Firewood made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service. good communication, prompt delivery, good product. What's not to like?”

Helpful Report

Posted 3 years ago

Thanks for taking the time to leave us this review. It's great to see you're happy with the service, communication, delivery and product! It's always a pleasure dealing with you and we look forward to speaking again soon.

Posted 3 years ago

“Prompt, decent value, good product, delivered with care”

Helpful Report

Posted 3 years ago

Thanks for the review, Marcus. We're glad you're happy with the product you received, we'll certainly pass on your kind words to the driver who delivered with care! We hope to hear from you again soon.

Posted 3 years ago

“Excellent logs. Excellent delivery as always. Thank you.”

Helpful Report

Posted 3 years ago

It was a pleasure Cathryn, thank you. Glad you love the logs and that the delivery service was up to standard. We look forward to hearing from you again soon.

Posted 3 years ago

“Great quality. Good value.”

Helpful Report

Posted 3 years ago

Thanks, Rachel. Great to hear you are happy with our products. Enjoy, and we look forward to hearing from you again soon.

Posted 3 years ago

“Reliable as usual”

Helpful Report

Posted 3 years ago

That's great to hear, Sue. Thank you for your custom, hope you are enjoying the logs. Speak soon!

Posted 3 years ago

“Arrived on time and as requested. Driver very helpful in dropping off the bag where I wanted it. Great service.”

Helpful Report

Posted 3 years ago

That is great news, Howard. We are pleased you received great service from our staff, and we also trust the logs are up to standard too! Hope to hear from you again.

Posted 3 years ago

“Excellent,speedy service and logs always of high quality.”

Helpful Report

Posted 3 years ago

That's great, thank you, Marlyn. Pleased that everything went smoothly for you and that the logs are up to standard. We hope that we hear from you again soon.

Posted 3 years ago

“I have wood... and the wood is good... very good Delivery (which is subcontracted) can be a bit hit and miss but thats with all delivery services currently...”

Helpful Report

Posted 3 years ago

Thank you, Glen, for your understanding of the delivery, but very glad you do love the logs! We look forward to hearing from you again soon.

Posted 3 years ago

“It was simple to order online. Delivery timescale quoted was ‘usually within 7 days’. Although delivery didn’t take place til day 12 (which was understandable in the current situation) their customer service kept me informed. I received an email on the day before delivery giving a time slot of 09:00 to 09:30 and the truck arrived at 09:10.”

Helpful Report

Posted 3 years ago

Thank you for your patience and understanding with delivery, Jillian. We do hope that you are enjoying the logs and that we hear from you again very soon.

Posted 3 years ago

“Courteous and efficient with superb communication. The whole process is trouble-free.”

Helpful Report

Posted 3 years ago

Thank you, Mike. Glad that the process was nice and easy for you and we look forward to hearing from you again soon.

Posted 3 years ago

“Excellent service - delivered on time to exact location by my garage. Plus office customer service first rate when you need them.”

Helpful Report

Posted 3 years ago

This is a lovely review, thank you, Phil. We are so pleased to hear. We hope that the logs are up to standard too!

Posted 3 years ago

“Excellent customer service team, delivery drivers and products. I would highly recomment Dalby.”

Helpful Report

Posted 3 years ago

That is great to hear, Linda, thank you! Very pleased to hear how impressed you are and we look forward to hearing from you again very soon.

Posted 3 years ago

“Fast delivery of dry logs. dropped over my fence to make it easier.”

Helpful Report

Posted 3 years ago

Glad we could help you out, David. Pleased that the logs are up to standard also! We hope to hear from you again soon.

Posted 3 years ago

“Great wood and left right up the drive exactly where we wanted it 👍”

Helpful Report

Posted 3 years ago

That's great to hear, Mark. Hope you're enjoying the logs too! Look forward to hearing from you again.

Posted 3 years ago

“Orders handled efficiently, deliveries prompt and reliable, logs are good quality and the delivery agents are courteous and helpful”

Helpful Report

Posted 3 years ago

Thank you for this lovely review, Terence. Glad that you received top service and that you are enjoying our logs. Hope that we hear from you again soon.

Posted 3 years ago

“Recently bought a bulk bag of fire wood, for my fire pit, tried it, it burnt well and lasted a while and there wasn’t much smoke, will certainly buy the bulk bag again, I have also bought there lump wood charcoal and would definitely recommend it”

Helpful Report

Posted 3 years ago

Thanks, Keely! That is great to hear the hardwood bulk bag worked well for you. Hope to hear from you again soon.

Posted 3 years ago

“Always great service, best firewood in East Yorkshire.”

Helpful Report

Posted 3 years ago

Thank you for the review, Melvyn. Glad to hear you have had another great experience with us, and that you love our products! Look forward to hearing from you again soon.

Posted 3 years ago

“Once again superb service and a quality product. Very fast delivery, dropped exactly where I asked. Great job. Will be ordering again.”

Helpful Report

Posted 3 years ago

Thank you very much for your kind review, Anton. It was a pleasure as always. Pleased to hear how happy you are with the service, delivery and product! We look forward to hearing from you very soon.

Posted 3 years ago

“Very good service”

Helpful Report

Posted 3 years ago

Thank you for the 5*. Pleased to hear you are happy with the service. We hope that we hear from you again.

Posted 3 years ago

“5 star service”

Helpful Report

Posted 3 years ago

Thank you, Hester! Hope you are enjoying the logs and we look forward to hearing from you soon.

Posted 3 years ago

Dalby Firewood is rated 4.9 based on 6,219 reviews