Dalby Firewood Reviews

4.9 Rating 6,228 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,228 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We haven't used our new barbeque coals yet as the weather has been poor but we used your product last year and it was brilliant. My husband said it was the best he had ever used.”

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Posted 4 years ago

Thank you for this review. So glad you liked our product. Look forward to hearing from you again soon.

Posted 4 years ago

“The usual good service”

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Posted 4 years ago

Thank you Suzanne!

Posted 4 years ago

“Great firewood for my pizza love the variation in sizes and small enough to give an even burn. Would recommend this to everyone with a home pizza oven and excellent value.”

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Posted 4 years ago

Thank you Colin. So glad you were happy with our firewood! Hope to hear from you again soon!

Posted 4 years ago

“Excellent service, prompt delivery and always very friendly staff”

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Posted 4 years ago

Thank you for your lovely feedback and 5* review!

Posted 4 years ago

“Great delivery service and lump wood quality looks fantastic. Really happy I shopped here!”

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Posted 4 years ago

Brilliant Daniel! Look forward to hearing from you again and thank you for shopping with us!

Posted 4 years ago

“Good wood and delivered I the time slot given. Recommended”

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Posted 4 years ago

Thank you Chris for your review and the recommendation!

Posted 4 years ago

“Great service, quick delivery. Nice company to work with”

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Posted 4 years ago

Thank you for sharing your lovely review!

Posted 4 years ago

“Absolutely brilliant lump wood. I've tried several brands of lump wood for the BBQ, even the major expensive brands and nothing compares to Dalby Firewood. The bag is full of big solid lumps rather than dust and shrapnel that I'm used to from other suppliers. It lights quickly and burns hot and consistently. One very happy customer, thank you!”

Dalby Firewood 5 star review on 24th April 2021

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Posted 4 years ago

Brilliant! Thank you for this review! So happy you were pleased with the product and thank you for the excellent pictures.

Posted 4 years ago

“Prompt delivery of what we ordered”

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Posted 4 years ago

Thank you for your review!

Posted 4 years ago

“Prompt service and delivery. Would use again”

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Posted 4 years ago

Thank you for taking time to leave us this great review! Look forward to hearing from you again soon!

Posted 4 years ago

“Always a very fast delivery from placing the order. Delivery drivers are always very nice and helpful. Excellent choice of wood available to order.”

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Posted 4 years ago

Thank you for your review. Glad to hear that delivery was fast and you were happy with the wood!

Posted 4 years ago

“Great booking system, they emailed and texted to say when delivery would be, and then again when it was delivered successfully. Product was of high standard, will be ordering again!”

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Posted 4 years ago

Thank you for this lovely review. Glad you found our booking system helpful. Look forward to hearing from you soon!

Posted 4 years ago

“Logs are great. Quick delivery and left exactly where we asked.”

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Posted 4 years ago

Many thanks for the 5* review Samantha, great to hear you were happy with the delivery!

Posted 4 years ago

“Excellent service and excellent product. Would highly recommend Dalby Firewood.”

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Posted 4 years ago

Thank you for your 5* review!

Posted 4 years ago

“Delivery was delayed by delivery company but got a call from delivery company AND Dalby Firewood to check if a following day delivery ok. (Which it was)”

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Posted 4 years ago

Thank you for your understanding review. Any deliveries that are delayed are dealt with promptly and customers updated. Delays rarely happen but unfortunately cannot be helped due to the nationwide delivery network. We appreciate your patience.

Posted 4 years ago

“Excellent service as always”

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Posted 4 years ago

Good to hear! Thank you for your review.

Posted 4 years ago

“Nice logs, seem to burn well. Delivered on time and as promised - no issue with the service”

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Posted 4 years ago

Thank you for your lovely review! Glad you were happy with our service!

Posted 4 years ago

“i would recommend Dalby Firewood. The ordering process online is simple and efficient, confirmation of order, dispatch and delivery is regular and correct. If you need to call and check something with your order they are helpful and professional. The quality of wood is excellent - we use the wood in our log burner, pizza oven and bbq and the results are excellent.”

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Posted 4 years ago

Thank you so much for this review. Great to hear that you found the ordering online process easy and the dispatch of dates helpful. Look forward to hearing from you again.

Posted 4 years ago

“Excellent quality hard wood for our pizza oven, delivered to our garden gate on a pallet. The wood is beautifully dry and cut to a.good size for pizza making. Great customer service. Definitely recommend them.”

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Posted 4 years ago

Thank you for the great review! Very happy to hear this as we pride ourself on our customer service and quality. Look forward to hearing again from you soon!

Posted 4 years ago

“Good service as always”

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Posted 4 years ago

Many thanks for the 5* review!

Posted 4 years ago

Dalby Firewood is rated 4.9 based on 6,228 reviews