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Dalby Firewood Reviews

4.9 Rating 6,182 Reviews
99 %
of reviewers recommend Dalby Firewood
Company Reviews Product Reviews
4,182
 Metrics Info
4.9
Based on 6,182 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Dalby Firewood Reviews
Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Nikki Hutchinson
Verified Buyer
“Wonderful delivery driver Thomas and the birch logs are the best I’ve ever had over the years. Would definitely order again.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Brilliant service. Driver bang on time”
Helpful Report
Posted 1 year ago
Cheryl Sutherland
Verified Buyer
“Always delivered on time with care, quality logs as always.”
Helpful Report
Posted 1 year ago
Jennifer Chambers
Verified Buyer
“Super impressive delivery. The driver reversed down my cul-de-sac during school pick up time which is an incredible feat. Well packaged delivery. Turned up as expected.”
Dalby Firewood 5 star review on 22nd March 2023 Dalby Firewood 5 star review on 22nd March 2023
Helpful Report
Posted 1 year ago
Sheila Moody
Verified Buyer
“I ordered a bulk bag of Birch Logs & Kindling from Dalby Firewood after reading about them on their website. Ordering online was easy, I was kept informed about the delivery & was rung up when there was a slight delay. I'm very impressed with their products & their service. Thank you.”
Helpful Report
Posted 1 year ago
Michael Cannon
Verified Buyer
“I have had Dalby Firewood for the last five years. My latest delivery was the best yet - mix of ash and oak in standard and small cuts. Just the right mix for me as I tend to burn for a few hours each night. I managed to stack the wood with the sizes being of ideal proportions. The young man who delivered was more than helpful in placing the sack where I wanted it.”
Helpful Report
Posted 1 year ago
Steven Hiscox
Verified Buyer
“Updates on delivery timings very prompt. Delivery was nice and early by a very pleasant young lady. She knew exactly what she was doing. Delivery placed nice and simply in the space provided. Great service”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Prompt, well communicated delivery and high quality ash firewood.”
Helpful Report
Posted 1 year ago
James Patterson
Verified Buyer
“Great logs; great service; great price”
Helpful Report
Posted 1 year ago
Roger Marris
Verified Buyer
“A prompt and efficient service, from placing the order to receiving the delivery.”
Helpful Report
Posted 1 year ago
Andrew Mullett
Verified Buyer
“Hello excellent service came time stated logs afe brilliant thankyou Andrew d mullett”
Helpful Report
Posted 1 year ago
Tracey Caddick
Verified Buyer
“The Kiln Dried Birch Crate firewood is brilliant for our new wood burner, catches quickly, burns perfectly, dancing flames and fantastic heat easily controlled with the airflow. Could not believe the number of logs in the crate very tightly packed in... there are loads! The delivery driver was very helpful in positioning the crate on our driveway. Would highly recommend Dalby Firewood.”
Helpful Report
Posted 1 year ago
Michael Andrews
Verified Buyer
“Has my first delivery from Dalby, first class all round. Easy to use good value nice delivery person.Handy small ash bags make moving logs around easier too…and I accidentally got a few extra which they let me keep so what’s not to like. I’ll be back 👍”
Helpful Report
Posted 1 year ago
Dave Smart
Verified Buyer
“Usual high standard of customer service from order to delivery. The wood is very dry,dense and burns hot. Premium product and a great team to deal with. Highly recommended.”
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Posted 1 year ago
Richard Mcguire
Verified Buyer
“Excellent firewood, fantastic service. 1st class. Thanks”
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Posted 2 years ago
Tom Davey
Verified Buyer
“Excellent service and logs. Thanks for letting me know that you had them back in stock.”
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Posted 2 years ago
Michael Andrews
Verified Reviewer
“Just had my first delivery from Dalby and it was magnificent. Very helpful driver put them exactly where we needed them and the Ash bags are super convenient and good value. I was accidentally sent a few more than I ordered and I’ve been allowed to keep them a great unexpected bonus….top class all round”
Helpful Report
Posted 2 years ago
Caroline Fermore
Verified Buyer
“I have been a repeat customer for over 8 years as always the Dalby Gold Ash Crate and kindling is excellent quality and delivery is 10/10. Apart from the price which has increased since I ordered last May 2022 due to high energy costs I would not order from another supplier as I have never experienced any problems”
Helpful Report
Posted 2 years ago
Thank you for the review Caroline, much appreciated. Very pleased to hear how happy you are with the product and delivery service. Yes, unfortunately due to energy costs, production costs and raw material etc, the increase was unavoidable. Enjoy and we look forward to hearing from you again soon.
Posted 2 years ago
Denise Austin
Verified Buyer
“Quick and very efficient service and it’s very good dry wood”
Helpful Report
Posted 2 years ago
Thanks for the review Denise. We are glad that you are happy with the wood and the delivery service. Enjoy burning and we hope to hear from you again soon.
Posted 2 years ago
Lynn Greaves
Verified Buyer
“Got a delivery of birch logs, great quality with a great burn, give off lots of heat”
Helpful Report
Posted 2 years ago
Thank you for the review, Lynn. We are pleased to hear you are satisfied with your logs and that they are burning well for you! Enjoy and we look forward to hearing from you again.
Posted 2 years ago
Dalby Firewood is rated 4.9 based on 6,182 reviews
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