Dalby Firewood Reviews

4.9 Rating 6,182 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,182 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

Write Your review

Tell us how Dalby Firewood made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

Dalby Firewood 5 star review on 2nd February 2024

Bob Read

173

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Telephone reception friendly and efficient. She followed up my enquiry and reported back to me very quickly. As a result I placed an order which arrived speedily and in good order.”

Helpful Report

Posted 4 years ago

Thank you very much Mr Harvey for taking the time to leave us a 5* review. We're very pleased to hear you were impressed with our customer service.

Posted 4 years ago

“The best charcoal I’ve ever had thanks and we will be getting more when we run out”

Helpful Report

Posted 4 years ago

Many thanks Dave for the brilliant review. We're really chuffed to hear how impressed you were with the charcoal! We look forward to hearing from you again for your next delivery

Posted 4 years ago

“I will keep this short and sweet.........great delivery service and great product!!! Keep up the good work”

Dalby Firewood 5 star review on 9th May 2020

Helpful Report

Posted 4 years ago

Thanks so much Adam for the brilliant 5* review, and great photos! We're really happy to hear you were pleased with our products.

Posted 4 years ago

“Lightning fast delivery and good product, burnt the dried ash in a pizza oven and it put out great consistent heat and left hardly and ashes. Will buy the smaller version next time to save splitting.”

Helpful Report

Posted 4 years ago

Thank you very much for leaving us a positive review. It's brilliant to hear that you were happy with the results from the Kiln Dried Ash on your pizza oven. We look forward to hearing from you again in time for your next cook!

Posted 4 years ago

“Excellent prompt service both on the phone and delivery we will b using you in future thank you Val”

Helpful Report

Posted 4 years ago

Thank you very much Valerie for leaving us a 5* review. It's brilliant to hear you were pleased with the service you received from us. We lok forward to hearing from you again.

Posted 4 years ago

“Excellent service and advice on the phone when I placed my first order. The order arrived on time and the driver was also very friendly. Quality of logs is excellent, perfect for our new Chesney heat & grill.”

Helpful Report

Posted 4 years ago

Thank you very much Kelly for taking the time to leave us a 5* review. We're really pleased to hear that you found our customer service and advice helpful for your first order. It's great to hear you've been happy with the results on your Chesney heat & grill. We look forward to hearing from you again

Posted 4 years ago

“Excellent service, efficient and fast. Good quality logs, burn very hot especially the Kiln dried Ash.”

Helpful Report

Posted 4 years ago

Many thanks for leaving us a positive review!

Posted 4 years ago

“Wood moisture content less than 15% Delivery within a week of ordering Crate stacked tightly could not fit any more in”

Helpful Report

Posted 4 years ago

Thanks so much Dave for leaving us a 5* review! It's brilliant to hear that you were impressed with your Crate delivery. We look forward to hearing from you again

Posted 4 years ago

“The usual excellent quality of the logs. Neatly packed and stacked. Thanks Dalby.”

Helpful Report

Posted 4 years ago

Thank you very much Tim for leaving us a positive review. We're really happy to hear that you were pleased with the delivery from us. We look forward to hearing from you again for your next order.

Posted 4 years ago

“Reliable good quality products as usual”

Helpful Report

Posted 4 years ago

Thanks so much Christine for taking the time to leave us a positive review.

Posted 4 years ago

“DELIVERED ON TIME AND VERY GOOD QUALITY LOGS WHICH BURN EXTREMELY WELL. WELL PLEASED”

Helpful Report

Posted 4 years ago

Thank very much Graham for the 5* review. We're really happy to hear how pleased you were with the delivery service and product quality.

Posted 4 years ago

“Excellent as always, quality wood, delivered on time and where we wanted. Can't recommend highly enough.”

Helpful Report

Posted 4 years ago

Many thanks Chris for taking the time to leave us a positive review. It's brilliant to hear you'd recommend us and you've been consistently happy with your deliveries from us.

Posted 4 years ago

“As usual, great service and great product from Dalby Firewood.”

Helpful Report

Posted 4 years ago

Thank you Matthew for the 5* review!

Posted 4 years ago

“Brilliant service, delivered next day, very good quality charcoal. Very user friendly website. Thank you”

Helpful Report

Posted 4 years ago

Thank you very much for taking the time to leave us a 5* review. Its great to hear you found the website easy to use and were impressed with the quality of the charcoal. We look forward to hearing from you again

Posted 4 years ago

“Great service again and of course great charcoal. 5 stars”

Helpful Report

Posted 4 years ago

Thank you Nina for the positive review. Its great to hear you were happy with your delivery of Charcoal, we look forward to hearing from you again

Posted 4 years ago

“excellent product, and fast delivery as promised”

Helpful Report

Posted 4 years ago

Thank you Wendy for taking the time to leave us a 5* review. We're really pleased to know you are happy with the products and delivery.

Posted 4 years ago

“Very good logs giving good calorific value😊”

Helpful Report

Posted 4 years ago

Thanks very much Steve for the 5* review! It's great to hear you're happy with the products.

Posted 4 years ago

“Excellent service thank you Log store full and ready for next winter”

Helpful Report

Posted 4 years ago

Many thanks for the 5* review! We're so happy to hear you were pleased with the service.

Posted 4 years ago

“Great service and quality wood, next day delivery even during these strange times. Would definitely recommend”

Helpful Report

Posted 4 years ago

Thank you very much Rhys for saying you'd recommend us, we really appreciate it. It's great to hear how impressed you were with the service and products. We look forward to hearing from you again for your next delivery

Posted 4 years ago

“Great delivery, placed where we asked and very quick. Good mix of thin and thick wood to help the fire get going.”

Helpful Report

Posted 4 years ago

Many thanks Karen for the positive review. We're really happy to hear that you were pleased with your delivery!

Posted 4 years ago

Dalby Firewood is rated 4.9 based on 6,182 reviews