Dalby Firewood Reviews

4.9 Rating 6,466 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,466 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2026

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can’t fault the ordering process and the quality of product. Would have liked an update on delivery day with a time slot. Had to chase. A call or text message to advise would have been good.”

Helpful Report

Posted 5 years ago

Thank you very much for your review Margaret, we're really pleased to hear that you were happy with the ordering and quality of the product. The crates are delivered by a third party company, standard free delivery is an all day delivery service between 8.30am-5.30pm. We do have timed slots available but these incur a small delivery cost. As crates are delivered by a third party company we are unable to provide text notifications. However as per the delivery instructions given we did add a request for the driver to call you 30 mins prior to delivery, which I hope made it more convenient for you. We look forward to hearing from you again.

Posted 5 years ago

“Turned up quickly and look to be what I need. I will be giving them a test run this weekend”

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Posted 5 years ago

Thank you very much Mr Rogers for taking the time to leave us a 5* review. It's great to hear you're impressed with the products, we look forward to hearing from you again.

Posted 5 years ago

“Excellent produce and excellent service”

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Posted 5 years ago

Many thanks Jonathan for the positive review!

Posted 5 years ago

“excellent service prompt and reliable range of products second to none”

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Posted 5 years ago

Thank you very much David for the 5* review. We're so pleased to hear that you were happy with the service and that you will be using the products throughout the glamping site. We look forward to hearing from you again soon

Posted 5 years ago

“First class service, arrived 3 days earlier than expected and only 18 hours after ordering the previous afternoon. Great lumpwood charcoal 2 big bags. Awesome service. will be back soon. Thanks very much indeed.”

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Posted 5 years ago

Thank you so much Brian for taking the time to leave us such a great 5* review. We're very happy to hear how impressed with the service and lumpwood charcoal you were! We look forward to hearing from you again in time for your next cook.

Posted 5 years ago

“Arrived a day early. Would be even better if silver birch bags came in home pizza oven size pieces. .”

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Posted 5 years ago

Thank you very much Charles for the 5* review we really appreciate it! We do have Pizza Oven handy bags available which are thinner than the Birch handy bags and suitable for domestic pizza ovens - hope this helps!

Posted 5 years ago

“Excellent service, well packaged and excellent quality wood. Would highly recommend.”

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Posted 5 years ago

Thank you very much Lisa for the positive review, we're so happy to hear that you were pleased with the service and products! We look forward to hearing from you again soon

Posted 5 years ago

“Excellent delivery service, arrived on the day we had chosen. Look like good logs, up to usual high standard. Very nice company to do business with, friendly efficient staff.”

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Posted 5 years ago

Many thanks for taking the time to leave us a 5* review. We're so pleased to hear that you were happy with your delivery and found our service friendly.

Posted 5 years ago

“Always a good service, delivery as stated. The wood is good quality and is dry as stated.”

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Posted 5 years ago

Thank you Mike for the positive review. We're so happy to hear that you've been consistently happy with the high quality of our products and service.

Posted 5 years ago

“This is a quality product (no stones or rubbish in mix) which gives a great flavour to barbecued food. Delivered very promptly.”

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Posted 5 years ago

Many thanks Jonathan for taking the time to leave us a 5* review. We're very happy to hear that you were impressed with the Lumpwood Charcoal. We grade our charcoal to ensure it is is of the highest grade with no dust or small pieces, just 100% natural lumpwood!

Posted 5 years ago

“Great service, even managed to get the large dumpy bag to the top of our driveway. Would highly recommend.”

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Posted 5 years ago

Thank you very much Lorraine for the 5* review, we're very happy to hear the delivery was convenient for you! We look forward to hearing from you for your next order.

Posted 5 years ago

“Delivered on time and the charcoal is great. There are a large lumps for long burns and little 'shrapnel'! Used last weekend and gave a good controllable heat. Just as required. Recommended.”

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Posted 5 years ago

Thank you very much Tim for the positive review. It's brilliant to hear you were happy with your delivery of lumpwood charcoal and found the large pieces produced a great temperature. We look forward to hearing form you again in time for your next cook!

Posted 5 years ago

“Excellent service, this wood is the best I have used for my pizza oven and now the 3rd time I have bought from Dalby Firewood”

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Posted 5 years ago

Thank you very much for the 5* review Paul! We're so happy to hear that you have been consistently impressed with our pizza oven fuel and it's results on your oven. We look forward to hearing from you again in the future, for your 4th delivery - happy cooking!

Posted 5 years ago

“Brilliant service, the wood arrived a day early, which was great. Plus, the kindling is is of a very good quality. Thanks to all at Dalby Firewood, see you next time Cheers Lewis”

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Posted 5 years ago

Many thanks Lewis for taking the time to leave us a 5* review, we really appreciate it. It's wonderful to hear you were happy with the quality of the wood and kindling.

Posted 5 years ago

“Great quality wood, good service”

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Posted 5 years ago

Thank you very much Suzanne for the 5* review!

Posted 5 years ago

“Great charcoal delivered was very swift.”

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Posted 5 years ago

Thank you Margaret for taking the time to leave us a 5* review. We're really happy to hear you were impressed with your charcoal delivery. We look forward to hearing from you again

Posted 5 years ago

“Excellent service great logs will definitely be using again”

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Posted 5 years ago

Thank you very much Ian for leaving us a 5* review. We're really happy to hear you were pleased with the service and products!

Posted 5 years ago

“Prompt delivery even due covid, driver was very courteous and delivered right to log store. Cuts of wood means no need for further cutting. Burns better than hoped with no residual smell tainting everything and quickly gets up to heat. Would definitely use again, and heartily recommend”

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Posted 5 years ago

Many thanks Mr Findlay for the brilliant 5* review. We're very pleased to hear that you were happy with the Pizza Oven Fuel, it's great that you were impressed with the sizing and temperature output. We look forward to hearing from you again.

Posted 5 years ago

“Used Daley Firewood for years and they’ve always supplied in good time. It was particularly pleasant with this last delivery, the gentleman was very friendly and took time for a chat. Thank you and I look forward to my next delivery.”

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Posted 5 years ago

Thank you very much Mr Spooner for taking the time to leave us such a great positive review. It's brilliant to hear you've been consistently happy with your deliveries from us and that you were especially pleased with the service on this delivery! We look forward to hearing from you again.

Posted 5 years ago

“Excellent product and speedy service 👍”

Dalby Firewood 5 star review on 18th July 2020

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Posted 5 years ago

Thank you very much Paul for the 5* review and great photo! We hope you enjoyed your weekend around the fire pit and look forward to hearing form you again.

Posted 5 years ago

Dalby Firewood is rated 4.9 based on 6,466 reviews