Dalby Firewood Reviews

4.9 Rating 6,502 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,502 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, good company to deal with.”

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Posted 6 years ago

Many thanks Gareth for taking the time to leave us a 5* review, we're really grateful and look forward to hearing from you again

Posted 6 years ago

“Very good service”

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Posted 6 years ago

Thank you very much for leaving us a positive review!

Posted 6 years ago

“Ordered gold kiln dried ash excellent price and very good amounts and quality will order again”

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Posted 6 years ago

Many thanks Mark for leaving us a positive review, it's great to hear that you were pleased with the Ash's value for money and quality. We look forward to hearing from you again for future deliveries.

Posted 6 years ago

“Perfect delivery experience, large order complete and well packaged. The end quality of the Product is beyond anything else I've used in the past. Much more efficient and very much worth the extra couple of pounds. Will return many times in the future.”

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Posted 6 years ago

Thank you very much Mr Kett for taking the time to leave us a 5* review. We're so pleased to hear how impressed you were with the quality of our products and we're really happy that you've found it more efficient. We look forward to hearing from you again.

Posted 6 years ago

“The wood was nice and clean and dry and pleasingly , appeared to be mostly beech. Delivery was efficient and polite . Many thanks”

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Posted 6 years ago

Many thanks for taking the time to leave us a 5* review, we really appreciate it and it's brilliant to hear that you were happy with the quality of the product you received and the delivery. We look forward to hearing from you again.

Posted 6 years ago

“Excellent service on time and as requested.”

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Posted 6 years ago

Thank you Mary for leaving us a 5* review! We're really happy to hear you were pleased with the service and delivery.

Posted 6 years ago

“Great delivery service and kiln dried ash logs seem excellent, not used as yet. Only disappointing thing was not getting a discount voucher as I’m a new customer.”

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Posted 6 years ago

Many thanks Mark for leaving us a 5* review, we really appreciate the feedback and it's great to hear you were pleased with your Kiln Dried Ash. The discount voucher codes for new customers are given out by the Stove Showrooms and Chimney Sweeps we are associated with, however during the summer months we send out email offers to our existing customers so keep your eyes out for those next year and stock up before the Autumn!

Posted 6 years ago

“Good prompt service without any fuss, and quality wood.”

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Posted 6 years ago

Thank you Mrs Carey for leaving us a positive review. We're really happy that you were pleased with our service.

Posted 6 years ago

“Good product. Clear & reliable delivery information. I have used Dalby Firewood for the last 3 years.”

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Posted 6 years ago

Thank you Darren for leaving us a 5* review, we really appreciate the feedback from our loyal customers and we look forward to hearing from you again.

Posted 6 years ago

Thank you very much Mr Hudson, we really appreciate the feedback from our regular customers and we look forward to hearing from you again soon!

Posted 6 years ago

“Have already put a review on Facebook, but don’t mind another, excellent value, quality wood also fab kindling too! Our new supplier for our winter fuel now for def! Able to pay cash on delivery too which was a bonus, nice friendly efficient lad delivered to our door on time and day specified, so brilliant. Great service!! Def recommend to family, friends and neighbours.Thank you Dalby. Mrs Walker”

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Posted 6 years ago

Thank you very much Jeannette for taking the time to leave us such great positive reviews! We're so pleased to hear how happy you are with the quality of our products, that your delivery went smoothly and that you'll be recommending us. We look forward to hearing from you again in the future!

Posted 6 years ago

Thank you so much Jeannette for leaving us such a brilliant review, we really appreciate your kind comments. Great to hear that you were happy with your delivery and the products you received, we look forward to hearing from you for your next delivery!

Posted 6 years ago

“Fantastic”

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Posted 6 years ago

Many thanks for the positive review!

Posted 6 years ago

Thanks very much Philip!

Posted 6 years ago

“Can’t fault the quality of the logs supplied but I thought they were a little on the expensive side if I’m honest. Excellent communication & delivery with jogs shrink wrapped too. The only disappointment was being left with two large wooden pallets to get rid of after delivery, never had that before as logs are in a dump bag too. However, excellent quality logs so will use again.”

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Posted 6 years ago

Thank you for leaving us a positive review. I'm really pleased to hear that you were happy with the communication you received and delivery. As we discussed during our email exchange, the pallets are Kin Dried and suitable to break down to use as Kindling, the Bulk Bags are clearly shown on the website and are also recyclable with your local recycling. It's great to hear you were happy with the quality and I'm pleased that you were happy with our email explanation in regards to the pallets. We look forward to hearing from you again in the future.

Posted 6 years ago

Thank you very much for your review, we're really pleased that you were happy with the delivery and products you received. In regards to your comments about the pallets we have to send our nationwide deliveries on a pallet base as they are delivered through a third party courier, however the pallets are kiln Dried and can be broken down and used as kindling if you wish. We look forward to hearing from you again

Posted 6 years ago

“Excellent service - excellent product - no hesitation in recommending”

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Posted 6 years ago

Many thanks David for leaving us a positive review! It's great to hear you were pleased with the service, products and would recommend us! We look forward to hearing from you again soon.

Posted 6 years ago

“Easy to order, delivery driver friendly and got bag just where we wanted it, wood chip very good.”

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Posted 6 years ago

Many thanks Mr Woodcock for leaving us a positive review! We're really pleased to know you were happy with the service and products you received! We look forward to hearing form you again

Posted 6 years ago

“Good loge and the crate makes great kindling.”

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Posted 6 years ago

Thanks Bob, we're really pleased to hear you were happy with the logs and Kindling from the Crate!

Posted 6 years ago

“Great service, delivered on time , good selection of logs. Will definitely use again.”

Dalby Firewood 5 star review on 21st September 2019

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Posted 6 years ago

Thank you very much Mr West for leaving us such a great review- and photo! We're really pleased to hear you were happy with the service and product you received!

Posted 6 years ago

“Dalby have really put in effort over time to create an clear efficient service, that is effective. The receipt of the product was as ordered and on time. The previous ash wood was good quality. I expect this latest mixed wood order to be as good Thank you Dalby”

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Posted 6 years ago

Thanks so much Andy for leaving us such a brilliant 5* review. We're really happy to hear that you've been pleased with the service we provide and the products you've received. We look forward to hearing from you for your next delivery!

Posted 6 years ago

“We received our first ever delivery of logs from Dalby as they’d been recommended. Delivered as per the website information.”

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Posted 6 years ago

Many thanks for leaving us a positive review, we're really happy to hear that you were pleased with the deliver. We look forward to hearing from you again.

Posted 6 years ago

“We've used the services of Dalby Firewood since moving into our house three years ago. Can't fault the customer service, timely delivery and products.”

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Posted 6 years ago

Thank you Mark for leaving us a 5* review, it's great to hear feedback from our regular customers. We're really happy to hear that over the last 3 years you've been happy with the products and delivery.

Posted 6 years ago

“Efficient reliable and friendly delivery,just right amount of logs all set for Winter .”

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Posted 6 years ago

Many thanks Mark for leaving us a 5* review. It's great to hear you're all stocked up for the winter and that you found the service efficient and reliable. We look forward to hearing from you for your next order!

Posted 6 years ago

Dalby Firewood is rated 4.9 based on 6,502 reviews