Dalby Firewood Reviews

4.9 Rating 6,510 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,510 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, good communication”

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Posted 6 years ago

Thanks so much Holly for leaving us a 5* review!

Posted 6 years ago

“Dalby Firewood is an excellent product. I usually buy a mixed crate of oak/birch. It is always delivered when it says it will be and the burn of the wood is brilliant. I have no problems recommending this company for service and a great dry wood”

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Posted 6 years ago

Many thanks Mr Grayston for leaving us a 5* review! We're so pleased to hear that you were happy with the delivery and quality if your Oak/Birch delivery, we look forward to hearing from you again soon.

Posted 6 years ago

“Great service.”

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Posted 6 years ago

Thank you for leaving us a positive review!

Posted 6 years ago

“Great wood, ash, great advice, and good customer service. The delivery was as i asked,and the driver very helpful . will continue to buy, because of the quality.”

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Posted 6 years ago

Thank so much Angela for leaving us a 5* review, it's great to hear how smoothly your deliver went and that you're happy with the quality of our products. We look forward to hearing from you again soon.

Posted 6 years ago

“Excellent customer service from everyone involved. A quality product that burns bright and hot. I can highly recommend Dalby Firewood and have had numerous deliveries from them.”

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Posted 6 years ago

Thank you Dave for leaving us a 5* review, we always really appreciate our loyal customers taking the time review our services. We look forward to hearing from you again for your next delivery.

Posted 6 years ago

“Friendly, reliable service. Will definitely be my regular supplier! Many thanks”

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Posted 6 years ago

Many thanks for taking the time to leave us a positive review. We're so happy to hear you were impressed with the service and we look forward to hearing from you again!

Posted 6 years ago

“Excellent service, decent prices and quick delivery!! Couldn’t ask for more”

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Posted 6 years ago

Many thanks Richard for taking the time to leave us a positive review, we really appreciate it! Great to hear that you were happy with the delivery service and the pricing

Posted 6 years ago

“Good delivery service always on time and good dry logs good value for mixed bag”

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Posted 6 years ago

Thank you so much for leaving us a positive review! We're so happy to hear that you were happy with the service and value for money.

Posted 6 years ago

“Great service and very professional.”

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Posted 6 years ago

Many thanks for the 5* review

Posted 6 years ago

“Excellent prompt service”

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Posted 6 years ago

Thank you very much for the positive review!

Posted 6 years ago

“Excellent service We haven't had a chance to use the logs yet, but the service so far has been excellent. The website was easy to use and Dalby Firewood messaged us the day before (as they said they would), and gave us a half hour slot. We'd chosen the option to leave the logs in a designated space in case we were out. The logs were delivered at the appointed time, quietly, effeciently, and placed exactly as per instructions. The bulk bag was a good quantity. We look forward to using the logs.”

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Posted 6 years ago

Thank you so much for leaving us a 5* review! We're really pleased that you found the delivery information reliable and that your delivery was left in a convenient place! We look forward to hearing from you again

Posted 6 years ago

“Lovely stuff.”

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Posted 6 years ago

Many thanks for leaving us a 5* review!

Posted 6 years ago

“The ordering procedure was efficient. I was impressed with the way the logs were stacked in the crate. Delivery was fine but quite late in the day (about 4.30pm) It would certainly help if (say) a 2/3 hour delivery slot could be advised to customers so that one does not have to stay in all day”

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Posted 6 years ago

Thank you very much for taking the time to leave us a positive review, we really appreciate the feedback and it's wonderful to hear that you were impressed with the products you received. We are able to offer timed delivery slots although these do incur small delivery charges. The free delivery is an all day delivery service and at the moment our third party courier are unable to offer ETA's, this is something we are looking into and hope to be able to offer it in the future. We are able to make deliveries without you being present for delivery, as long as we have permission and instructions on doing so. Many thanks again for your positive feedback and we look forward to hearing from you again.

Posted 6 years ago

“Excellent product, service and delivery.”

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Posted 6 years ago

Thank you very much Mr Carr for leaving us a 5* review!

Posted 6 years ago

“ive tried a bulk bag this time of oak and silver birch it was ideal a level mix of both woods and nice and dry delivery was on time and the driver was very helpful put the bag just where i wanted it great service thank you.”

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Posted 6 years ago

Many thanks Mr Haynes for taking the time to leave us a 5* review, we really appreciate it! It's brilliant to hear you were happy with the Oak & Birch, and that your delivery went smoothly. We look forward to hearing from you again soon

Posted 6 years ago

“Great service and great product. Really happy.”

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Posted 6 years ago

Thank you very much Will for leaving us a positive review!

Posted 6 years ago

“The logs are great. The customer service is outstanding. Flexible and friendly. Delivery 🚚 has always been very convenient and always in the time scale scheduled. What’s more to want? Thanks ! Richard. Whitby”

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Posted 6 years ago

Thank you so much Mr Davis for taking the time to leave us such a great 5* review. We'e so happy to hear how impressed you are with our customer service, products and delivery! We look forward to hearing from you again soon

Posted 6 years ago

“Delivered first thing in the morning, tried a sample that night, burns exceptionally well, hot enough to burn of the carbon left by the budget logs I was using before. Highly recommended, roll on cold winter nights and mulled wine!!”

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Posted 6 years ago

Thanks so much Justin for taking the the to leave us a 5* review, we really appreciate it! Great to hear how happy you are with the products and we look forward to hearing from you again!

Posted 6 years ago

“Excellent service, as always.”

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Posted 6 years ago

Many thanks Helen for leaving us a positive review, we really appreciate the feedback from our loyal customers! We look forward to hearing from you again.

Posted 6 years ago

“Excellent service. Delivery was on spot on! Very helpful.”

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Posted 6 years ago

Thank you very much Mr Green for your 5* review, it's great to hear you were happy with the service and delivery! We look forward to hearing from you again

Posted 6 years ago

Dalby Firewood is rated 4.9 based on 6,510 reviews