Dalby Firewood Reviews

4.9 Rating 6,467 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,467 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2026

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

175

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good quality lump wood charcoal. Tried it today - it kept its heat for ages. Service was also excellent. Ordered two bags of charcoal on line and they were delivered within 48 hours.”

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Posted 5 years ago

Thank you very much Lionel for taking the time to leave us such a great 5* review. We're so happy to hear how pleased you were with the lumpwood charcoal and the delivery service. We look forward to hearing from you again

Posted 5 years ago

“Great service, good value for money and good quality wood..perfect for our pizza oven”

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Posted 5 years ago

Many thanks for the positive review. It's great to hear you were impressed with the firewood when using on your pizza oven!

Posted 5 years ago

“Seem very good on first order although invoice was a bit confusing at first glance. So far so good”

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Posted 5 years ago

Thanks very much Peter for taking the time to leave us a 5* review.

Posted 5 years ago

“Great and efficient service. The wood was in a great quality and the size of bags is perfect for my green egg. Thanks very much!”

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Posted 5 years ago

Many thanks for leaving us a positive review. We're really pleased to hear that you've been happy with your delivery from us! We look forward to hearing from you again

Posted 5 years ago

“This is the first time I’ve used lump wood charcoal ( on my new kamado) and I was impressed at how easy it was to light,how long it lasted and the Various sizes It came in. Very happy with my purchase”

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Posted 5 years ago

Many thanks Allison for taking the time to leave us such a great 5* review. It's wonderful to hear how impressed you've been with our charcoal when using on your Kamado! We look forward to hearing from you again in time for your next cook

Posted 5 years ago

“Great quality. Defiantly buying again”

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Posted 5 years ago

Many thanks for the 5* review!

Posted 5 years ago

“Delivery was speedy as promised. Haven't used the BBQ charcoal yet, but it looks good. The kiln dried ash that I bought earlier burns extremely well with good heat and little ash.”

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Posted 5 years ago

Thank you very much Richard for taking the time to leave us such a great 5* review. It's wonderful to hear how impressed with the Kiln Dried Ash you've been, I'm sure when you cook with the Charcoal you'll be just as impressed! We look forward to hearing from you again

Posted 5 years ago

“easy to use website. Very fair price. Prompt, convenient and friendly delivery.”

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Posted 5 years ago

Many thanks for the 5* review. It's brilliant to hear that you're pleased with the service and found the website easy to use. We look forward to hearing from you again!

Posted 5 years ago

“Excellent service only issue is not able to purchase single bags as I want to try your charcoal but no option to purchase one bag.”

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Posted 5 years ago

Thank you very much Brendan for leaving us a positive review, we really appreciate it. Yes unfortunately due to parcel weight restrictions we are unable to add indvidual items onto parcels, which is why the website won't allow it . It's also to do with the packaging we want to make sure our products arrive with you in the best condition they can be, and mixing the items together can cause tears in the accompanying items packaging. The charcoal is available in parcels of 2kg or 10kg if you'd like to try in the future. We're very pleased to hear you were happy with the service and hope this answers you query about the individual items. We look forward to hearing from you again!

Posted 5 years ago

“Absolutely excellent all round service as always, I have been buying my firewood from Dalby Firewood for the last two years and would heartily recommend. 5 star service, even during these difficult times......”

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Posted 5 years ago

Many thanks Nigel for taking the time to leave us such a brilliant 5* review, we really appreciate it! it's wonderful to hear how pleased with the service you've been. We look forward to hearing from you again!

Posted 5 years ago

“Would not buy from anywhere else, perfect firewood and great customer service”

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Posted 5 years ago

Thank you so much Julie for the 5* review. We're so happy to hear you're happy with the firewood and service! We look forward to hearing from you again

Posted 5 years ago

“Absolutely superb charcoal and excellent service.”

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Posted 5 years ago

Thank you very much Dave for leaving us a 5* review. Brilliant to hear you've been happy with the charcoal and service!

Posted 5 years ago

“Thanks!Good service!”

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Posted 5 years ago

Thank you very much for taking the time to leave us a positive review!

Posted 5 years ago

“Lovely logs and very safe delivery. As always a pleasure to deal with your company. Thank you.”

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Posted 5 years ago

Thank you very much John for taking the time to leave us a 5* review. Great to hear that you're happy with your delivery!

Posted 5 years ago

“Burns very well and good size chunks”

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Posted 5 years ago

Thank you very much for the positive review!

Posted 5 years ago

“Bought 20kg of restaurant grade BBQ charcoal. It wasn't the absolute cheapest around but not far off. Website was easy to use and free delivery within 2 days. The charcoal is really good quality - good mix of sizes, burns hot and clean, no spitting. Great experience so far!”

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Posted 5 years ago

Many thanks for taking the time to leave us such a great 5* review! We're so pleased to hear how impressed you've been with our restaurant grade lumpwood charcoal and the results you've had when burning it. We look forward to hearing from you again in time for your next cook!

Posted 5 years ago

“We have been using Dalby Firwood for about 6 years now, we always buy 2 large bags and that keeps us going for the year. The quality of the product never changes and is always good, as is the service, very reliable and would definitely recommend.”

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Posted 5 years ago

Thank you so much for the positive review. We're really pleased to hear how happy you've been with your deliveries from us and that you've been happy with the service.

Posted 5 years ago

“Great customer service as always, the product arrived less than 24 hours after ordering! They always make sure they look after repeat customers, very happy with their logs, kindling, firelighters and now their charcoal too.”

Dalby Firewood 5 star review on 25th May 2020

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Posted 5 years ago

Thanks so much Phil for such a brilliant 5* review and the great photos! We're really happy to hear that you've been pleased with our service and products and that you recommend us to so many of your customers! We look forward to working together in the future

Posted 5 years ago

“Excellent service and product”

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Posted 5 years ago

Many thanks for the positive review!

Posted 5 years ago

“I’m pleased as always. Never been let down.”

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Posted 5 years ago

Thank you very much for the 5* review! Brilliant to hear you've been happy with your deliveries from us.

Posted 5 years ago

Dalby Firewood is rated 4.9 based on 6,467 reviews