Dalby Firewood Reviews

4.9 Rating 6,495 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,495 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“wonderful outdoor cooking grade wood, as alaways”

Helpful Report

Posted 5 years ago

Thank you very much Michael for the brilliant 5* review!

Posted 5 years ago

“My delivery came very quickly service was excellent and the product was superior to anything that you can buy in the shops”

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Posted 5 years ago

Many thanks for taking the time to leave us a 5* review, we really appreciate it! It's brilliant to hear that you were pleased with the delivery service and the product quality.

Posted 5 years ago

“Great lumpwood charcoal”

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Posted 5 years ago

Cheers Ben for the 5* review! Great to hear you've been impressed with the charcoal.

Posted 5 years ago

“Excellent service. Previously bought ash logs from Danby and they are long burning and the right size for my log burner.”

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Posted 5 years ago

Many thanks Ann for the positive review, we're so happy to hear that you were pleased with your delivery of Kiln Dried Ash.

Posted 5 years ago

“First class service to start with the charcoal is superb consistent large pieces and starts burns brilliant. Will be back for more for sure.”

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Posted 5 years ago

Thank you Paul for the 5* review! Great to hear that you've been happy with the Lumpwood Charcoal. We look forward to hearing from you again in time for your next cook!

Posted 5 years ago

“Bought pizza oven fuel bundle. Arrived earlier than expected but wasn’t an issue. The wood burns very hot therefore we need fewer logs which is great. This will last us all summer so worth the money.”

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Posted 5 years ago

Thank you very much Andrea for taking the time to leave a positive review. It's great to hear you were impressed with the pizza oven fuel! We look forward to hearing from you again

Posted 5 years ago

“First impressions. Delivery late, however in the light of the current times and the fact it didn’t cause me a problem I’m ok with that. When the charcoal arrived one of the bags inside the outer bag split when lifting out and it went everywhere, this was disappointing. The charcoal, large pieces fantastic heat good burn time. So putting aside some issues the product is excellent. I will order again. Thanks”

Helpful Report

Posted 5 years ago

Many thanks Mr Thomas for taking the time to leave us a positive review, we really appreciate it. I'm sorry to hear your delivery was slightly delayed - the delivery service is dealing with huge amounts of freight at the moment which has caused some delays, but we are doing everything we can to ensure deliveries are made on time. I'm pleased to hear that you were impressed with the size of the lumpwood charcoal and the product overall. I apologise that the bag had ripped when you unwrapped the parcel. We will be looking into this to ensure it doesn’t happen again, the bag may have had a small tear in it when it was packed which due to handling during transit had got bigger, but thank you for bringing this to our attention.

Posted 5 years ago

“I have been purchasing wood for my woodturner from Dalby Firewood for five years. The quality of their products is excellent. Thank you to the whole firm;their staff are always friendly, informative and polite.”

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Posted 5 years ago

Thank you very much Sue for taking the time to leave us such a great 5* review, we really appreciate it. It's wonderful to hear as a regular customer you've been consistently happy with your deliveries and the service from us. We look forward to hearing from you again next time!

Posted 5 years ago

“Really good quality lump wood charcoal. Tried it today - it kept its heat for ages. Service was also excellent. Ordered two bags of charcoal on line and they were delivered within 48 hours.”

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Posted 5 years ago

Thank you very much Lionel for taking the time to leave us such a great 5* review. We're so happy to hear how pleased you were with the lumpwood charcoal and the delivery service. We look forward to hearing from you again

Posted 5 years ago

“Great service, good value for money and good quality wood..perfect for our pizza oven”

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Posted 5 years ago

Many thanks for the positive review. It's great to hear you were impressed with the firewood when using on your pizza oven!

Posted 5 years ago

“Seem very good on first order although invoice was a bit confusing at first glance. So far so good”

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Posted 5 years ago

Thanks very much Peter for taking the time to leave us a 5* review.

Posted 5 years ago

“Great and efficient service. The wood was in a great quality and the size of bags is perfect for my green egg. Thanks very much!”

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Posted 5 years ago

Many thanks for leaving us a positive review. We're really pleased to hear that you've been happy with your delivery from us! We look forward to hearing from you again

Posted 5 years ago

“This is the first time I’ve used lump wood charcoal ( on my new kamado) and I was impressed at how easy it was to light,how long it lasted and the Various sizes It came in. Very happy with my purchase”

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Posted 5 years ago

Many thanks Allison for taking the time to leave us such a great 5* review. It's wonderful to hear how impressed you've been with our charcoal when using on your Kamado! We look forward to hearing from you again in time for your next cook

Posted 5 years ago

“Great quality. Defiantly buying again”

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Posted 5 years ago

Many thanks for the 5* review!

Posted 5 years ago

“Delivery was speedy as promised. Haven't used the BBQ charcoal yet, but it looks good. The kiln dried ash that I bought earlier burns extremely well with good heat and little ash.”

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Posted 5 years ago

Thank you very much Richard for taking the time to leave us such a great 5* review. It's wonderful to hear how impressed with the Kiln Dried Ash you've been, I'm sure when you cook with the Charcoal you'll be just as impressed! We look forward to hearing from you again

Posted 5 years ago

“easy to use website. Very fair price. Prompt, convenient and friendly delivery.”

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Posted 5 years ago

Many thanks for the 5* review. It's brilliant to hear that you're pleased with the service and found the website easy to use. We look forward to hearing from you again!

Posted 5 years ago

“Excellent service only issue is not able to purchase single bags as I want to try your charcoal but no option to purchase one bag.”

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Posted 5 years ago

Thank you very much Brendan for leaving us a positive review, we really appreciate it. Yes unfortunately due to parcel weight restrictions we are unable to add indvidual items onto parcels, which is why the website won't allow it . It's also to do with the packaging we want to make sure our products arrive with you in the best condition they can be, and mixing the items together can cause tears in the accompanying items packaging. The charcoal is available in parcels of 2kg or 10kg if you'd like to try in the future. We're very pleased to hear you were happy with the service and hope this answers you query about the individual items. We look forward to hearing from you again!

Posted 5 years ago

“Absolutely excellent all round service as always, I have been buying my firewood from Dalby Firewood for the last two years and would heartily recommend. 5 star service, even during these difficult times......”

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Posted 5 years ago

Many thanks Nigel for taking the time to leave us such a brilliant 5* review, we really appreciate it! it's wonderful to hear how pleased with the service you've been. We look forward to hearing from you again!

Posted 5 years ago

“Would not buy from anywhere else, perfect firewood and great customer service”

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Posted 5 years ago

Thank you so much Julie for the 5* review. We're so happy to hear you're happy with the firewood and service! We look forward to hearing from you again

Posted 5 years ago

“Absolutely superb charcoal and excellent service.”

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Posted 5 years ago

Thank you very much Dave for leaving us a 5* review. Brilliant to hear you've been happy with the charcoal and service!

Posted 5 years ago

Dalby Firewood is rated 4.9 based on 6,495 reviews