Dalby Firewood Reviews

4.9 Rating 6,510 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,510 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

Write Your review

Tell us how Dalby Firewood made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My delivery of Dalby firewood oak and birch is a quality well seasoned product. It is however very expensive. There were 12 wheelbarrows of logs to transport to my shed; these cost me £240.00. My last delivery of 6 wheelbarrow loads cost me £85.00. I am buying firewood from a different supplier every time I need it, so that I can eventually write a review and comparison of all firewood suppliers to North Yorkshire. What worries me is that there seems to be no regulation about how much can be charged and loads come in many different forms to further confuse the issue. In France for example one will be given a price for a stacked cubic metre and at the moment this will cost between 70 and 85 euros. Just for the record my delivery from Dalby firewood was approximately 1.5 stacked cubic metres. My review should be available about this time next year when all suppliers will be put in order value and quality. Thank you for a good quality product.”

Helpful Report

Posted 7 years ago

Paul Thank you for your very descriptive review and we are happy you are pleased with the firewood. I hope this response answers your queries. Firstly the product you received was kiln dried and not seasoned as you suggested. Kiln dried firewood is more expensive than naturally seasoned because of the processes involved an also dryer regarding moisture content. This in turn has a higher calorific value, so you get 'more burn for your buck' Regarding the amounts received in comparison to other companies, were you made aware of species, moisture content and sustainability? These factors are all important and add to the cost. Some suppliers sell cheaper less calorific species in order to gain higher profit margins. Also our firewood is Woodsure Ready to Burn accredited which means the products are traceable, replanted and are all tested for moisture content. Again this is detrimental to the environment but does increase costs. Regarding volume, we state on all the product pages the loose volume of firewood on the bulk bags and also the stacked volume on the crates so you are fully aware of the amount received. Also you are correct our crates hold a stacked volume of 1.5m3 (loose volume 2m3) We are aware of cheaper alternatives, but are they really cheaper? You might receive more volume of wood, but is it the correct species and moisture content and is it sustainable? Also our delivery system with notifications of delivery day and time has another impact on price. I hope this answers a few queries and i look forward to reading your results from other suppliers. Thank you once again for taking time to leave a very constructive review and we hope to hear from you again soon. Joe, Director

Posted 7 years ago

“Always a quick response to an order and delivery always on time. Delivery drivers polite and helpful.”

Helpful Report

Posted 7 years ago

Thank you veyr much Mr Collings for leaving us such a great 5* review, we really appreciate it. It's great to hear that you're happy with the products and delivery service.

Posted 7 years ago

“Just had another Delivery from Dalby Firewood, swift easy drop off of Logs, I have used other suppliers but Dalby are very competitively priced & Ive never had any issues, The Logs will Suit all, I get mixed Birch & Oak, they burn really well. I Highly Recommend.”

Helpful Report

Posted 7 years ago

Thank you very much Angela for leaving us such a great review, we're so pleased to hear that you're happy with your delivery. We look forward to hearing from you again soon

Posted 7 years ago

“Friendly, professional, competitive and great quality wood - many thanks. Adrian Bury”

Helpful Report

Posted 7 years ago

Thank you very much Adrian for taking the time to leave us a positive review, we really appreciate it! Great to hear that you're happy with the products and service

Posted 7 years ago

“This is the 4th time I've received the kiln dried ash, the quality is consistent, and it burns well in our Woodburner. Great product ! Myles Milner 01 April 2019”

Helpful Report

Posted 7 years ago

Thanks so much Myles for leaving us a 5* review, we really appreciate the feedback!

Posted 7 years ago

“Excellent service as usual”

Helpful Report

Posted 7 years ago

Many thanks Mr Hardman for taking the time to leave us a positive review!

Posted 7 years ago

“Fast delivery & excellent burning wood.”

Helpful Report

Posted 7 years ago

Thank you very much for your 5* review!

Posted 7 years ago

“Brisk delivery by helpful driver who dropped the bags close to where they were to be stacked. Dry wood that lit easily. Would happily use again.”

Helpful Report

Posted 7 years ago

Thank you very much for leaving us a positive review! We really appreciate it, and we'r really pleased to hear that your delivery was smooth and efficient.

Posted 7 years ago

“Excellent service - great logs - would recommend”

Helpful Report

Posted 7 years ago

Thanks so much for the Positive review Linda! Brilliant to hear you'd recommend us, we look forward to hearing from you again in the future!

Posted 7 years ago

“Delivery was exactly on time and the wood as perfectly sized and burns well.”

Helpful Report

Posted 7 years ago

Thank you very much Mr Ingham for your review, we really appreciate the feedback. It's great to hear that you're happy with your delivery and products you've received. We look forward to hearing from you again

Posted 7 years ago

“As always arrived bang on time and excellent product”

Helpful Report

Posted 7 years ago

Thanks very much Peter, it's great to hear you were happy with your delivery and products you've received!

Posted 7 years ago

“COMMUNICATION 10/10 SERVICE 10/10 DELIVERY 10/10 PRICE - FAIR Great service all around Binder B”

Helpful Report

Posted 7 years ago

Thanks so much Binder we're really happy to hear that you were pleased with the service, communication and product that was delivered on your first order! We look forward to hearing from you again

Posted 7 years ago

“Second year using Dalby Firewood. Fantastic product. The wood is really, really dry. Works fantastically in my outdoor pizza oven.”

Helpful Report

Posted 7 years ago

Thank you very much Angus for leaving us 5* review. We're so pleased to hear that you're happy with our products and how well they've worked on your pizza oven! Make sure to check out our Charcoal for your summer BBQ's too! We look forward to hearing from you again

Posted 7 years ago

“As always...... on time, tidy, pleasant and helpful. Great service. Thank you. Graham”

Helpful Report

Posted 7 years ago

Many thanks Graham for leaving us such a great review! It's great to hear that you've been happy with the products, delivery and service! We look forward to hearing from you again

Posted 7 years ago

“First class product with a first class service- what more could you want.”

Helpful Report

Posted 7 years ago

Thank you very much Rob! Glad to hear you've been happy with the service and products

Posted 7 years ago

“Easy ordering, excellent delivery and customer service and more importantly the ash firewood is perfect. As always a pleasure doing business with you.”

Helpful Report

Posted 7 years ago

Thank you very much for taking the time to leave us a positive review. We're so happy to hear you've been pleased with your delivery of Kiln Dried Ash and the service you've received!

Posted 7 years ago

“Excellent product, burns brillantly and all split ready to use in our small fireplace. Delivered on time and driver happy to place wood right up by the garage for easy stacking. Will use again.”

Helpful Report

Posted 7 years ago

Cheers Bryan for taking the time to leave us a 5* review, we really appreciate it! It's great to hear you were happy with the products and that they fit your small fire well! We look forward to hearing from you again

Posted 7 years ago

“Excellent service and quality products. Far better than my previous supplier.”

Helpful Report

Posted 7 years ago

Thank you very much Marlyn for taking the time to leave us a review, we really appreciate it! It's great to hear how pleased you are with the logs and I'm glad you've been impressed with our quality - so important for ease of use and looking after your log burner. We look forward to hearing from you again

Posted 7 years ago

“First class service. Great product well packaged in a wooden crate. Unlike other suppliers the logs are all cut to a fixed length and stacked in the crate rather than just thrown in where you end up paying for a load of air. I have used this company many times and have no hesitation in recommending them. Rob W”

Helpful Report

Posted 7 years ago

Thank you very much Mr Williamson for leaving us such a great review. It's brilliant to hear how happy you are with our crates and the standard of them, it's something that's really important to us we put our quality first! We look forward to hearing from you again in the future.

Posted 7 years ago

“Excellent quality of Kindling just delivered. Clean and easy to use. Highly Recommended”

Helpful Report

Posted 7 years ago

Thanks veyr much Tim, we're really pleased to hear that you were happy with your Kindling delivery and you've found it easy to light the fire with. We look forward to hearing from you again

Posted 7 years ago

Dalby Firewood is rated 4.9 based on 6,510 reviews