Dalby Firewood Reviews

4.9 Rating 6,620 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,620 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service as always. Quick delivery, up to date delivery information, quality firewood. Have used for a number of years, and have always been reliable. Not necessarily the cheapest, but definitely the best, both in terms of product and service.”

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Posted 7 years ago

Many thanks Gordon for taking the time to leave us a positive review, we always appreciate the feedback from our regular customers! We're so pleased that you've found our service to be reliable over the years and that you've been consistently happy with our products. We look forward to hearing from you again soon.

Posted 7 years ago

“Good product, delivered promptly by very helpful driver”

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Posted 7 years ago

Thank you very much for leaving us a 5* review!

Posted 7 years ago

“Top quality wood. Like the fact there are some smaller pieces amongst normal size logs. Service and delivery also excellent - prompt, efficient and put where I requested.”

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Posted 7 years ago

Thank you very much for your 5* review, we really appreciate the feedback! It's brilliant to hear you were happy with the product you received and that the delivery service was efficient .

Posted 7 years ago

“Very good service and product. Will be using again.”

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Posted 7 years ago

Many thanks Mr North for the positive review, we're very happy to hear you were pleased with the service and products. We look forward to hearing from you again

Posted 7 years ago

“Efficient order very pleasant driver look forward to receiving offers in the future”

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Posted 7 years ago

Many thanks for your positive review and your feedback on our driver, it's great to hear you were happy with the service you received!

Posted 7 years ago

“Very pleased with every aspect of order,can,t fault anything will definatley be using your service again.”

Dalby Firewood 5 star review on 20th June 2019

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Posted 7 years ago

Thank you very much Mr Pursglove for taking the time to leave us a positive review! We're so pleased that you were happy with our service and we look forward to hearing from you again!

Posted 7 years ago

“Hassle-free order delivered, when expected, by friendly and helpful driver. Perfect, as always!”

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Posted 7 years ago

Thank you Helen for leaving us a great 5* review we really appreciate it. It's great to hear your delivery was done hassle free and that your driver was friendly and polite, we look forward to hearing from you again soon!

Posted 7 years ago

“delivered on time and placed exactly by my log store. So I was able to restock with the minimum effort. Thankyou”

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Posted 7 years ago

Many thanks Derek for leaving us a 5* review. We're really happy to hear that you were happy with your order and it was delivered to the correct place on your property. We look forward to hearing from you again soon

Posted 7 years ago

“Very straight forward to order and we were kept informed well regarding delivery. Good quality logs, only problem was a few of the logs were a bit too big for the stove, overall we were very satisfied with the service.”

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Posted 7 years ago

Thank you John for leaving us a positive review it's really great to hear that you were happy with the delivery and service you received, sorry to hear that a couple of the logs were a little too big but we're pleased you were satisfied with the order.

Posted 7 years ago

“Excellent quality dry wood. Used in a BBQ hut so open fire can’t have spitting wood ! Good prices and great service”

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Posted 7 years ago

Thank you very much Andrew for taking the time to leave us a 5* review, it's much appreciated! We're really pleased to hear you're enjoying your BBQ fuel and we look forward to hearing from you again!

Posted 7 years ago

“Arrived exactly as ordered on the right day and stored exactly where we asked for it to go. Could not have been easier.”

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Posted 7 years ago

Thank you very much Eugene for leaving us a 5* review! We're really pleased to hear that you were happy with your delivery and the products that you received. We look forward to hearing from you again.

Posted 7 years ago

“good service though delivery took a while”

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Posted 7 years ago

Thank you for leaving us a positive review Mr Jenkins, we really appreciate it and we're happy to hear that you're pleased with the products you've received. Sorry to hear that your parcel delivery was a working day late - we're looking into why this happened please accept our apologies regarding this.

Posted 7 years ago

“Very easy to order both online and by telephone. The young lady I spoke to was helpful. The order was delivered on the day I requested and came promptly in the morning. The delivery driver was helpful too delivering both crates where I wanted them. The crates were full and the wood was well wrapped to protect it from the rain.......... and it was very wet. Once unpacked the contents were dry until it rained yet again. Not burnt any of this load yet but I’ve had 2 previous crates that were good clean burning wood so expect these loads to be as good”

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Posted 7 years ago

Thank you so much Andrew for taking the time to leave us such a great review, we really appreciate it! We're really happy to hear how pleased you were with your delivery and service you received from our staff members, as well as being happy with the products you received. We look forward to hearing from you again.

Posted 7 years ago

“This is the third year of using Dalby Firewood. The wood is as advertised, dry and correct length, burning comfortably. Delivery has been as arranged and overall, Dalby’s service has been excellent. Would highly recommend.”

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Posted 7 years ago

Thank you very much Richard for your recommendations, we're really pleased to hear that you've been happy with the products and service you've received from us over the 3 years. We look forward to hearing from you again.

Posted 7 years ago

“Online order process was very simple. Lots of delivery options to chose from. Charcoal came well packaged and no issues with the delivery. Charcoal itself is of good quality and very good size chunks. Highly recommended.”

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Posted 7 years ago

Thank you very much Nick for leaving us a positive review, it's great to hear you were happy with your delivery and that you found the Charcoal to be high quality. We look forward to hearing from you again

Posted 7 years ago

“Delivered on time. Looks good yet to burn but pleased with buy One or two lthe ogs doublesize ,not fully split in 2 bags. Fair price for kiln dried logs”

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Posted 7 years ago

Thank you very much Steve for leaving us a positive review. We're really pleased to hear you were happy with the delivery and we're sure you'll be happy with the logs when you start to burn them. We look forward to hearing from you again.

Posted 7 years ago

“Lovely dry wood! Speedy delivery”

Dalby Firewood 5 star review on 10th June 2019

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Posted 7 years ago

Thanks very much Andy for the 5* review, great to see you're ready for outdoor cooking this summer!

Posted 7 years ago

“My third order and another excellent and fast delivery coupled with fantastic customer service from Dalby Firewood. I saved £48 too having ordered 3 bulk bags of Hornbeam Kiln Dried Logs with 3 free boxes of firelighters during the May promotion. My log store is now full up and ready ahead of what the British winter brings this year. I highly recommend Dalby Firewood and may they continue to be blessed with success”

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Posted 7 years ago

Thank you so much Mr Gover for leaving us such a brilliant review. We're really happy to hear that as a regular customer you've been happy with the service, products that you received, and that you stocked up on our special offer! We look forward to hearing from you again.

Posted 7 years ago

“I have been a customer for over 5 years and could not fault the service and quality of the Dalby Gold crate - Thank you”

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Posted 7 years ago

Thank you so much Caroline for leaving us a positive review, we really appreciate the feedback from our regular customers! It's brilliant to hear that you've been consistently happy with the service and quality of our products. We look forward to hearing from you again.

Posted 7 years ago

“Never again will I buy supermarket/diy store rubbish powder! It takes bbq cooking to a whole new level. We rely on it in the summer when the Aga is off. Excellent service and prompt delivery.”

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Posted 7 years ago

Thank you so much for taking the time to leave us a 5* review, it's brilliant to know how pleased you were with our Restaurant Grade Lumpwood Charcoal, we're really happy you liked it as much as we do! We look forward to hearing from you again.

Posted 7 years ago

Dalby Firewood is rated 4.9 based on 6,620 reviews