Dalby Firewood Reviews

4.9 Rating 6,485 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,485 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Service and product, there was a slight wet corner to the logs on the pallet. Good comunication”

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Posted 4 years ago

Thank you for your review. Glad to hear you're happy with the service and product provided. I'm sorry to hear that there was a slight wet corner to the logs on the pallet, this could have only happened in transit as we do not have any logs leaving our yard in this condition

Posted 4 years ago

“Always good prompt service. I get a nice phone call from the driver and everyone is polite and efficient The wood is very good too”

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Posted 4 years ago

Thank you for your review, it's great to hear you're happy with both our service and our products

Posted 4 years ago

“Quick efficient service”

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Posted 4 years ago

Thank you for your review, Stephen! We're glad to hear it

Posted 4 years ago

“Always deliver when stated to exact time. Now they know my property they know where to place the logs so I don’t need to be at home. Excellent friendly service at all times.”

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Posted 4 years ago

Thank you for this review, Andrew! It's always a pleasure

Posted 4 years ago

“Excellent charcoal and excellent service when ordering and delivering thankyou very much great communication.”

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Posted 4 years ago

Thank you for your review Michael, we are very pleased to hear you are happy with your product and our service

Posted 4 years ago

“Great service, great products. Can’t ask for anything more”

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Posted 4 years ago

Thank you for this review Stuart!

Posted 4 years ago

“Brilliant charcoal. Speedy delivery and 1st class service. Will definitely order again 😊”

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Posted 4 years ago

Thank you for this review! Glad to hear you're happy with your product

Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“This was our 2nd delivery of logs. The communication was excellent and our delivery on time (even though we were not in) The logs are very dry and of good quality. We will certainly continue to purchase.”

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Posted 4 years ago

Thank you for your lovely review Ellen. Look forward to hearing from you again soon!

Posted 4 years ago

“Easy to follow website, and easy to order by phone. Quick delivery.”

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Posted 4 years ago

Thank you for taking the time to leave us this review. We pride ourselves on our efficient ordering system.

Posted 4 years ago

“Excellent service product. Best charcoal iIhave ever used.Staff so helpful when phoned to enquire.Will definitely recommend to all my friends. Thank you Stuart”

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Posted 4 years ago

Thank you for this review Stuart. Happy to hear that you are pleased with our product and service!

Posted 4 years ago

“Delivered on the date specified, couldn’t get hold of us when delivering. Followed the instructions given and left exactly where asked! Will be using again!”

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Posted 4 years ago

Happy to hear that you are pleased with the delivery. Thank you for leaving us this review and look forward to hearing from you soon!

Posted 4 years ago

“Quick delivery, and really good quality charcoal.”

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Posted 4 years ago

Thank you for taking the time to leave us this review.

Posted 4 years ago

“I was very pleased with the communication from day 1. I finally found some good quality extra thin wood for my wood-fired oven.”

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Posted 4 years ago

Thank you for taking the time to leave us this review. Look forward to hearing from you again soon!

Posted 4 years ago

“Brilliant service and friendly delivery Logs burn great”

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Posted 4 years ago

Happy to hear that you are happy with our product. Look forward to hearing from you again soon!

Posted 4 years ago

“excellent quality lump charcoal delivered early”

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Posted 4 years ago

Thank you for your review Ben!

Posted 4 years ago

“Very good as usual”

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Posted 4 years ago

Thank you for your 5* review!

Posted 4 years ago

“Ordering & delivery process was first class for what was my first charcoal order with Dalby. If the charcoal is as good when I try it I'll certainly be back for more.”

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Posted 4 years ago

Thank you for your lovely review. Hope to hear from you again soon!

Posted 4 years ago

“Excellent quality logs delivered direct to my log store. Would highly recommend.”

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Posted 4 years ago

Thank you for your review!

Posted 4 years ago

“Been using Dalby Firewood for may years. As always good quality firewood delivered at exactly the time promised and to the place wanted (a slightly awkward position on an entrance path which the hoist can just reach)”

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Posted 4 years ago

Thank you for taking the time to leave us this lovely review. We are proud of our customer service and prompt delivery.

Posted 4 years ago

Dalby Firewood is rated 4.9 based on 6,485 reviews