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Dalby Firewood Reviews

4.9 Rating 6,171 Reviews
99 %
of reviewers recommend Dalby Firewood
Company Reviews Product Reviews
4,060
 Metrics Info
4.9
Based on 6,171 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Dalby Firewood Reviews
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Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Anonymous
Verified Buyer
“Great delivery service. Good quality wood. Burns well. Great value. Recommended”
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Posted 1 year ago
Frederick Wood
Verified Buyer
“Excellent quality wood, burns extremely well. Delivered promptly as promised. Will continue to use them for the forseeable future!”
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Posted 1 year ago
Peter Woods
Verified Buyer
“Haooy with delivery. Why not have a deposit on bulk bags, discount and bag return on next delivery ??”
Helpful Report
Posted 1 year ago
Thank you for the 5* review, Peter. Pleased to hear the delivery went well. The reason we are unable to offer this service with the bulk bags is because they are not strong enough to be used again as they stretch when filled once. We just have to recycle them. Hope the logs are up to standard and we look forward to hearing from you again.
Posted 1 year ago
Michael Peters
Verified Buyer
“Fantastic service as always, ordered one day and they came the next, great logs for keeping me warm on these cold evenings.”
Helpful Report
Posted 1 year ago
Thank you for leaving us a review, Michael. Pleased that we were able to get it to you so quick. Enjoy and we hope to hear from you again.
Posted 1 year ago
Simon Hiscock
Verified Buyer
“Quality of wood is always excellent but it got delivered to the wrong address, so I’m still waiting for it”
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Posted 1 year ago
Kelly Rickard
Verified Buyer
“Excellent”
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Posted 1 year ago
Mark Dunk
Verified Buyer
“Great delivery , logs lovely and dry and burn great”
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Posted 1 year ago
Gail Hammonds
Verified Buyer
“Awesome service and quality of wood. Would not use any other company.”
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Posted 1 year ago
Anonymous
Verified Buyer
“Ordering easy and communication good. There was an issue with the delivery as the pallet (and the pallet truck) fell off the tail lift. This inevitably broke the pallet and the contents spread all over the drive. The driver and I shifted the wood to the storage location, which was up the flat access drive, but this took a considerable amount of time. It would be worth speaking to your shippers about this as it appeared to me that the tail lift was possibly tot robust enough for the load.”
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Posted 1 year ago
Thank you for the review and i do apologise for the inconveniences caused, we were not made aware that this happened. I will be making contact with them to see what caused this as tail lifts are used with majority of our deliveries. Despite the slight mishap, i am pleased to hear your ordering process was smooth and we hope the logs are up to standard. We hope to hear from you again.
Posted 1 year ago
Sid Taylor
Verified Buyer
“Delivery was dead on time. Made by a gentleman who was very efficient, dropping the bag exactly where I needed it in the middle of my garage. Some other companies drop outside, which is difficult when raining as the wood has to be moved onto shelving. He was also very pleasant and careful. We know from experience that Dalby wood burns well, so are very happy all round. Highly recommended.”
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Posted 1 year ago
Anonymous
Verified Buyer
“Once again I am very impressed with the quality of the logs and also the level of service. I particularly asked for a morning delivery when placing the order and the logs arrived at 9.30 am.”
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Posted 1 year ago
Alison Donnelly
Verified Buyer
“Great wood for our log burner, burns well. We have been using Dalby wood for approximately 4years. The staff and delivery drivers are great and very helpful. Would definitely recommend.”
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Posted 1 year ago
Anonymous
Verified Buyer
“Great service from ordering to delivery”
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Posted 1 year ago
Francis Plater
Verified Buyer
“Excellent service - arrived as promised. Firewood performance exactly as specified on the website. Very happy with the purchase, thanks. Will re-order with Dalby when this load runs out.”
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Posted 1 year ago
Paul Stamper
Verified Buyer
“Packed really well generous amount of good quality wood per bag (3 wheelie bins full).Impressed by courier service arrived at a reasonable time as I didn’t pick a time slot. Will definitely order from Dalby firewood again”
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Posted 1 year ago
Anonymous
Verified Buyer
“As always, first-rate service and great quality firewood for our burner.”
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Posted 1 year ago
Richard Summers
Verified Buyer
“Outstanding service and excellent firewood. I highly recommend Dalby Firewood!”
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Posted 1 year ago
Chris Gaines
Verified Buyer
“Great product, wood is first class and the service matches the quality of the wood.”
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Posted 1 year ago
Peter Caffry
Verified Buyer
“Great service, delivered on time and into shed. Logs burn great so all ready for next storm!”
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Posted 1 year ago
Gillian Thomas
Verified Buyer
“Very happy with my crate of ash logs. I have used this company on several occasions and have always been pleased with the prompt delivery and helpful conversations with the staff.”
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Posted 1 year ago
Dalby Firewood is rated 4.9 based on 6,171 reviews
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