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Dalby Firewood Reviews

4.9 Rating 6,159 Reviews
99 %
of reviewers recommend Dalby Firewood
Company Reviews Product Reviews
3,942
 Metrics Info
4.9
Based on 6,159 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Dalby Firewood Reviews
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Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Anonymous
Verified Buyer
“I have chosen this rate because I have always been satisfied with the way the logs burn and you always keep us up to date when they are in and when they are delivered. I would recommend you to other people.”
Helpful Report
Posted 1 year ago
David Swallow
Verified Buyer
“Great products, reasonable price, clear communication, and delivered bang on time. What more could you ask for?”
Helpful Report
Posted 1 year ago
Angela Earnshaw
Verified Buyer
“Always reliable delivery at the time slot quoted with no fuss delivered to the exact place I asked for. And the logs are quality as always . Many Thanks”
Helpful Report
Posted 1 year ago
Lisa Battersby
Verified Buyer
“Excellent service...communication...delivery...and products...will definitely stay with Dalby Thank you”
Helpful Report
Posted 1 year ago
Ellen Holding
Verified Buyer
“Excellent logs and very efficient delivery.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great service delivery guy spot on time . Great wood wouldn’t go anywhere else .”
Helpful Report
Posted 1 year ago
Mike Turner
Verified Buyer
“As always their quality is unbeatable,delivery is prompt and the driver was very pleasant and respectful towards my property. Thanks again”
Helpful Report
Posted 1 year ago
Rex North
Verified Buyer
“Excellent products and delivery service.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great delivery service. Good quality wood. Burns well. Great value. Recommended”
Helpful Report
Posted 1 year ago
Frederick Wood
Verified Buyer
“Excellent quality wood, burns extremely well. Delivered promptly as promised. Will continue to use them for the forseeable future!”
Helpful Report
Posted 1 year ago
Peter Woods
Verified Buyer
“Haooy with delivery. Why not have a deposit on bulk bags, discount and bag return on next delivery ??”
Helpful Report
Posted 1 year ago
Thank you for the 5* review, Peter. Pleased to hear the delivery went well. The reason we are unable to offer this service with the bulk bags is because they are not strong enough to be used again as they stretch when filled once. We just have to recycle them. Hope the logs are up to standard and we look forward to hearing from you again.
Posted 1 year ago
Michael Peters
Verified Buyer
“Fantastic service as always, ordered one day and they came the next, great logs for keeping me warm on these cold evenings.”
Helpful Report
Posted 1 year ago
Thank you for leaving us a review, Michael. Pleased that we were able to get it to you so quick. Enjoy and we hope to hear from you again.
Posted 1 year ago
Simon Hiscock
Verified Buyer
“Quality of wood is always excellent but it got delivered to the wrong address, so I’m still waiting for it”
Helpful Report
Posted 1 year ago
Kelly Rickard
Verified Buyer
“Excellent”
Helpful Report
Posted 1 year ago
Mark Dunk
Verified Buyer
“Great delivery , logs lovely and dry and burn great”
Helpful Report
Posted 1 year ago
Gail Hammonds
Verified Buyer
“Awesome service and quality of wood. Would not use any other company.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Ordering easy and communication good. There was an issue with the delivery as the pallet (and the pallet truck) fell off the tail lift. This inevitably broke the pallet and the contents spread all over the drive. The driver and I shifted the wood to the storage location, which was up the flat access drive, but this took a considerable amount of time. It would be worth speaking to your shippers about this as it appeared to me that the tail lift was possibly tot robust enough for the load.”
Helpful Report
Posted 1 year ago
Thank you for the review and i do apologise for the inconveniences caused, we were not made aware that this happened. I will be making contact with them to see what caused this as tail lifts are used with majority of our deliveries. Despite the slight mishap, i am pleased to hear your ordering process was smooth and we hope the logs are up to standard. We hope to hear from you again.
Posted 1 year ago
Sid Taylor
Verified Buyer
“Delivery was dead on time. Made by a gentleman who was very efficient, dropping the bag exactly where I needed it in the middle of my garage. Some other companies drop outside, which is difficult when raining as the wood has to be moved onto shelving. He was also very pleasant and careful. We know from experience that Dalby wood burns well, so are very happy all round. Highly recommended.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Once again I am very impressed with the quality of the logs and also the level of service. I particularly asked for a morning delivery when placing the order and the logs arrived at 9.30 am.”
Helpful Report
Posted 1 year ago
Alison Donnelly
Verified Buyer
“Great wood for our log burner, burns well. We have been using Dalby wood for approximately 4years. The staff and delivery drivers are great and very helpful. Would definitely recommend.”
Helpful Report
Posted 1 year ago
Dalby Firewood is rated 4.9 based on 6,159 reviews
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