Dalby Firewood Reviews

4.9 Rating 6,502 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,502 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and delivery, many thanks”

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Posted 6 years ago

Thank you so much Nick for leaving us a 5* review, we really appreciate it! Great to hear you were happy with the service you've received from us.

Posted 6 years ago

“Was not impressed with the delivery because it was a day later it would have been lovely for sometime to contact me and tell me it would be delivered the next day Yours Jason and Maxine Watson”

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Posted 6 years ago

Thank you for taking the time to leave us a review. We're really sorry on this occasion the delivery was not done on the correct day. As we explained to Mrs Watson the following morning when we arranged the redelivery; on the orignal date we were repeatedly told by the delivery company that your delivery would be as scheduled and had we been given any different information by the third party courier we would have let you know ASAP. Our apologies that we could not have let you know sooner and also that the delivery depot did not contact yourselves and let you know.

Posted 6 years ago

“Easy to order on-line Delivery on time on the day”

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Posted 6 years ago

Many thanks for the positive review!

Posted 6 years ago

“Very reliable and react quickly to regular customers”

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Posted 6 years ago

Thank you very much Mr Gration for leaving us a positive review, we really appreciate it. It's great to hear you have been happy with the service you've received from us!

Posted 6 years ago

“Always good logs, delivery prompt and drivers very helpful and friendly. Always recommend to other people.”

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Posted 6 years ago

Thank you so much Julie for leaving us such a brilliant review, we're really happy that you've been pleased with the service we've provided and the goods you have received. We look forward to hearing from you again next time!

Posted 6 years ago

“Always excellent service”

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Posted 6 years ago

Thank you very much!

Posted 6 years ago

“Excellent and efficient service. We had a mixed load of log which burns well and cleanly on our log burner. Thank you for delivering the service you advertise.”

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Posted 6 years ago

Many thanks Richard for taking the time to leave us a 5* review. We're really happy that you were pleased with your delivery and quality of the products.

Posted 6 years ago

“Prompt delivery and accommodating staff, thank you!”

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Posted 6 years ago

Thank you very much John for leaving us a positive review !

Posted 6 years ago

“Only two days for delivery from ordering. Great quality dry logs as usual. Thanks.”

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Posted 6 years ago

Many thanks for the positive review, we'e really thankful! Great to hear your delivery was convenient and you were happy with the quality of the logs.

Posted 6 years ago

“Delivered without fuss, as usual”

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Posted 6 years ago

Thank you so much for the 5* review!

Posted 6 years ago

“If you want the cheapest keep. Walking, but if you want the best, order here, fire wood excellent and seasoned well, service and delivery superb. Simply pay for what you get”

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Posted 6 years ago

Cheers Adam for leaving us a great 5* review, we're really grateful. Brilliant to hear as a regular customer you're happy with the quality of our deliveries! We look forward to hearing from you again

Posted 6 years ago

“Always happy with the service we receive from Dalby Firewood”

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Posted 6 years ago

Thank you Lisa for the positive review, we really appreciate the feedback!

Posted 6 years ago

“Brilliant service. Will definitely order my next load from Dalby Firewood. The logs are great!”

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Posted 6 years ago

Many thanks Susan for the great review! We're really happy that you'll be returning to order again, and we look forward to hearing from you!

Posted 6 years ago

“Excellent Service in every way from Your staff on the phone to the delivery Product is first class dry and packed Safely Highly recommended”

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Posted 6 years ago

Thank you so much Mr Finn for leaving us such a great 5* review, we really appreciate it. It's brilliant to hear that you were happy with the service you received and the delivery went smoothly. We look forward to hearing from you again next time.

Posted 6 years ago

“100% first clase”

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Posted 6 years ago

Many thanks David for the 5* review!

Posted 6 years ago

“Excellent customer service & the logs are excellent 5*”

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Posted 6 years ago

Thank you Vic for the 5* review we really appreciate the feedback! Great to hear you were happy with the service and logs you received

Posted 6 years ago

“All good. Prompt delivery”

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Posted 6 years ago

Many thanks for the 5* review!

Posted 6 years ago

“Dalby Firewood were recommended to us by the excellent company who sold us our log burner (SE Stoves). They reckon their logs are the best you can buy anywhere in the U.K. There appear to be no stockists in Kent so we have had 2 deliveries of logs, which have been of exceptional quality. A couple of minor gripes - the delivery drivers were not overly helpful when my wife was trying to manage 2 kids and trying to unload the logs. Secondly with no stockists in Kent it would be nice to be able to order smaller quantities, whilst appreciating the delivery challenges - owing to the amount of logs we have to order it presents storage challenges. Notwithstanding this I must say the logs, kindling and firelighters are all absolutely first class. We have absolutely no complaints with the quality of the products which, whilst not the cheapest, appear reasonably priced for the quality. Thank you”

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Posted 6 years ago

Thank you very much for taking the time to leave us a 5* review, we really appreciate the feedback. It's great to hear you were pleased with the quality of the products, this is something we work very hard to achieve and have very strict quality control checks in place for each order. Due to these strict quality checks we like to dispatch all bulk orders directly from ourselves, however we do have some stockists that carry our Handy Bags and Kindling throughout the U.K should you ever need a smaller top-up! Alternatively smaller quantities can be ordered from ourselves and delivered to you in parcels. Many thanks again for your review, and we look forward to hearing from you in the future!

Posted 6 years ago

“Reliable and as friendly as always!”

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Posted 6 years ago

Thanks so much Jane for the 5* review! The feedback is much appreciated, look forward to hearing from you again.

Posted 6 years ago

“Excellent as with every order delivery very timely driver very courteous. We prefer the individual bags we have no wood store and these keep perfectly dry and they give out very good heat and last well”

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Posted 6 years ago

Many thanks for taking the time to leave us a positive review, we really appreciate the feedback from our regular customers! We're really happy you were pleased with the delivery and service you received from, we look forward to hearing from you for your next order!

Posted 6 years ago

Dalby Firewood is rated 4.9 based on 6,502 reviews