Dalby Firewood Reviews

4.9 Rating 6,510 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,510 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic logs and service as usual the driver goes out of his way to move logs to where it is easy to unload bags thank you”

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Posted 6 years ago

Many thanks Mrs Yates for the positive review, it's much appreciated! Great to hear you were pleased with our delivery service, we look forward to hearing form you again soon!

Posted 6 years ago

“Alwaysa great pleasure waiting for your delivery, such a good package what ever the size. I have a lot of oddments of wood of my own garnered from my own wild garden but yours is always the icing on the cake of my daily fire. Probably not your best customer but still very appreciative!”

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Posted 6 years ago

Thank you so much Shelia for leaving us such a lovely review, we really appreciate the feedback. It's so nice to hear how happy you are with our products and we look forward to hearing from you again for your next order. Best wishes

Posted 6 years ago

“This was the first time I ordered from Dalby. I can not fault any aspect of the product or the service provided. I would recommend them to anyone. Well done. Andrew W”

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Posted 6 years ago

Thank you so much Mr Wheeler for leaving us such a a great 5* review! We really appreciate it and look forward to hearing from you again soon.

Posted 6 years ago

“Very pleased with the product and the delivery”

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Posted 6 years ago

Thank you for the 5* review!

Posted 6 years ago

“The whole service is brilliant. From ordering wood to delivery- perfect. What makes it even more amazing is the wood. It is the best I have ever used. First class.”

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Posted 6 years ago

Cheers Tony for leaving us such a great 5* review, we really appreciate it! So pleased to hear that you've been happy with the service and products you received from us. We look forward to hearing form you again soon!

Posted 6 years ago

“Delivery arrived as specified and without any issues. The product gives out plenty of heat, burns for a decent time with a nice flame and is clean burning. There has been significant improvement in keeping the stove glass clean. I mastered the burning characteristics of using Ash for the first time very quickly.”

Helpful Report

Posted 6 years ago

Thank you very much for taking the time to leave us a 5* review, we really appreciate it. It's wonderful to hear you were pleased with the delivery and the firewood you received from us. We look forward to hearing from you again.

Posted 6 years ago

“Excellent product Prompt delivery”

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Posted 6 years ago

Many thanks for the positive review!

Posted 6 years ago

“excellent service lovely wood great delivery thank you”

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Posted 6 years ago

Thanks so much for leaving us a positive review! Great to hear you were pleased with the service and products you received.

Posted 6 years ago

“Always very pleased with the bulk buy hardwood. Good quality wood with very little wastage. Excellent service with fast delivery always on time. Wouldn’t use anyone else.”

Dalby Firewood 5 star review on 10th November 2019

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Posted 6 years ago

Thank you very much for leaving us a 5* review, we really appreciate it! Great to hear you were happy with your delivery and we look forward to hearing from you again.

Posted 6 years ago

“Truly excellent, albeit incrementally more expensive each time...”

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Posted 6 years ago

Thanks so much for leaving us a 5* review! We're really pleased you were happy with your delivery. Unfortunately the price of raw material has increased recently and this has been reflecting in our pricing as we only source the highest quality raw materials, we keep our prices as low as possible.

Posted 6 years ago

“Good wood, delivered on time.”

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Posted 6 years ago

“Excellent product Very efficient company to deal with, load arrived on the the agreed day. Although a little early 7.10am however the driver was excellent, pallet offloaded and placed in position within minutes. Would recommend Dalby Firewood to anyone, have used other companies whose product and service well below standard.”

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Posted 6 years ago

“Excellent wood for burnings our log 🔥”

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Posted 6 years ago

“An excellent service”

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Posted 6 years ago

“Easy ordering process and great quality wood.”

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Posted 6 years ago

Thanks so much for leaving us a 5* review!

Posted 6 years ago

“Fabulous, efficient service and fantastic products!”

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Posted 6 years ago

Thanks so much for leaving us a 5* review and recommending us to your customers! We really value the feedback from yourselves

Posted 6 years ago

“Product great but can you please enable the buying of handy bags via your internet site again. Makes it so much easier to click and pay in one go.”

Helpful Report

Posted 6 years ago

Hi, Thanks for the review. Handy bags are available to buy online. They always have been.

Posted 6 years ago

“Delivery service great, the wood is a good combination for burning in my stove, last year the fire lighters were a fee offer I believe so a bit disappointed I had to buy them with no discounts.”

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Posted 6 years ago

Hi, Thanks for your review. Occasionally we have offers on and include freebies but this is not available all of the time. We can not afford to give freebies with every order all of the time. Sorry for any inconvenience.

Posted 6 years ago

“Fantastic as always. Ordered a ton bag of kiln dried hardwood (my usual) online and delivered the very next morning. I wasn’t in so they left the bag where instructed and to my amazement had covered the bag with another bag to keep the logs dry as it was extremely heavy rain. That is truly excellent customer service and I will never go anywhere else for my logs.”

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Posted 6 years ago

Thank you so much Stuart for leaving us such a great 5* review, we're really grateful for the feedback! It's brilliant to hear you were pleased with our service and the delivery of your product. We look forward to hearing from you again soon.

Posted 6 years ago

“Great speedy delivery very helpful driver. Logs are perfect”

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Posted 6 years ago

Many thanks for taking the time to leave us a positive review! We really appreciate the feedback and it's great to hear your delivery went smoothly.

Posted 6 years ago

Dalby Firewood is rated 4.9 based on 6,510 reviews