Dalby Firewood Reviews

4.9 Rating 6,182 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,182 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

Dalby Firewood 5 star review on 2nd February 2024

Bob Read

173

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Third time of ordering ash crates and kindling. Fantastic stuff, almost a shame to burn it! Neighbours been pulling my leg about my designer logs, and envious of the pallet as it’s free kindling once chopped up. Sat here all toasty in front of my log burner consuming my Dalby gold. Highly recommended plus good communication re delivery from Dalbyfirewood. I’ll be back for more. Thanks.”

Helpful Report

Posted 4 years ago

Thanks so much for leaving us such a brilliant review. It put a grin on all our faces in the office - we're very happy to hear how pleased you are with your 'designer logs' and the service! We look forward to hearing from you again for your next delivery. All the best, Dalby Firewood

Posted 4 years ago

“Very good logs and excellent service.”

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Posted 4 years ago

Many thanks Peter for taking the time to leave us a 5* review. We're really happy to hear that you were impressed with the products and service.

Posted 4 years ago

“Great service and fast delivery. The kiln dried pizza cut logs are superb. Amazing heat and super clean burning.”

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Posted 4 years ago

Thank you very much for the 5* review! We're so happy to hear that you were happy with the pizza oven fuel, delivery and customer service. We look forward to hearing from you again

Posted 4 years ago

“Excellent and helpful service, arranging a delivery at short notice, and taking the wood on a trolley to the shed where it was to be stored. Have not used the firewood yet, but it looks excellent too!”

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Posted 4 years ago

Many thanks Paul for leaving us a great 5* review, we really appreciate it. It's great to hear that the delivery was convenient for you and you were pleased with the products.

Posted 4 years ago

“Excellent logs and service.”

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Posted 4 years ago

Thank you very much Peter for taking the time to leave us a 5* review. It's great to hear that you were happy with the logs and service.

Posted 4 years ago

“Great products at affordable prices. Quick friendly service. Will definitely purchase a 2nd oder.”

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Posted 4 years ago

Many thanks for taking the time to leave us a 5* review. We're really happy to be providing such a great glamping site with our Lumpwood Charcoal and Natural Firelighters. We look forward to hearing from you again and hope you have a great summer!

Posted 4 years ago

“Top quality log and highly recommend!”

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Posted 4 years ago

Thank you very much for the 5* review, we're really happy to hear that you were pleased with the products.

Posted 4 years ago

“Lovely charcoal, cooks consistently well with good burn and no nasty fumes. Lights easily. Will buy again.”

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Posted 4 years ago

Many thanks Helen for taking the time to leave us such a great 5* review, it's wonderful to hear how impressed you were with the charcoal. We look forward to hearing from you again in time for your next cook!

Posted 4 years ago

“Great product delivered very quickly and efficiently. The charcoal burns hot and clean and the birch logs do the same - perfect for the fire pit.”

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Posted 4 years ago

Many thanks Michael for the positive review. We're very pleased to hear that you were happy with our products and their results on your BBQ and fire pit. Sounds like a great outdoor area! We look forward to hearing from you again soon.

Posted 4 years ago

“first time we have ordered charcoal, great on our big green egg, will order again”

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Posted 4 years ago

Thank you very much Mr Arnold for taking the time to leave us a 5* review. It's brilliant to hear you were happy with the results from our Lumpwood Charcoal on your Big Green Egg. We look forward to hearing from you again in time for your next cook!

Posted 4 years ago

“We have used Dalby firewood for a few years now, Wood is dry, great to burn, delivery is spot on, the guys could not be more helpful if they tried.”

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Posted 4 years ago

Thank you so much Deborah for leaving us such a kind 5* review. It's great to hear that as a regular customer you've been consistently happy with the service and products you've received from us. We look forward to hearing from you again.

Posted 4 years ago

“Timely delivery of great quality lampwood charcoal. It worked great on our bbq.”

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Posted 4 years ago

Thank you Jana for the 5* review. We're so pleased to hear that you were happy with your delivery of lumpwood charcoal! We look forward to hearing from you again in time for your next cook.

Posted 4 years ago

“Always good service, very friendly helpful staff - and provide very good logs at the right size.”

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Posted 4 years ago

Thank you very much Gwendoline for leaving us a 5* review, we really appreciate it. It's brilliant to hear that you've been happy with the customer service, delivery and products.

Posted 4 years ago

“Arrived on stated day and time. Driver reversed up drive to drop off close to where we required it to save us a lot of work moving it. Good quality wood.”

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Posted 4 years ago

Many thanks Nicholas for taking the time to leave us a great 5* review. We're really pleased to hear that your delivery was convenient and you were happy with the products. We look forward to hearing from you again.

Posted 4 years ago

“Have used Dalby for several years. Quality and service never less than first class.Not cheap , but you get what you pay for.”

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Posted 4 years ago

Thank you Mr Cunliffe for leaving us a positive review we really appreciate it. It's great to hear you've been consistently happy with our products and service over the years. We look forward to hearing from you again

Posted 4 years ago

“Been a BBQ enthusiast for more than 50yrs owning a Weber since 1987 and learned the benefit of using good quality fuel. Until recently I was using briquettes but then I got my hands on a Kamado style BBQ and needed to use lumpwood. I’ve been using restaurant grade but found some Hardwood products can spit and crackle. Some Twitter Friends in the BBQ community recommended Dalby and the Dalby charcoal has been my best yet and performs well under hot and fast or low and slow. Some charcoal seems very dense and very large pieces that sometimes need to be broken, also takes a while to get going. The Dalby Charcoal is nicely sized in one pic we see one Big K lump(top) and one Dalby Piece (bottom) the top weighed 127g whereas Dalby was 87g and performed better when I cooked some Pork shoulder on Sunday. The service was also very good and the Dalby being delivered a few days after my order went in. Also the company seem to have an empathy with its clientele which is really good. Will definitely order another batch when I need some.”

Helpful Report

Posted 4 years ago

Thank you very much Stuart for taking the time to leave us such a great 5* review. We're really thrilled to hear how pleased you were with our Lumpwood Charcoal and it's performance on your Kamado BBQ. We only use the highest grade charcoal and filter it to ensure no dust or small pieces. We look forward to hearing from you again in time for your next cook!

Posted 4 years ago

“Customer service is great, delivery very prompt and the logs are excellent”

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Posted 4 years ago

Many thanks Mr Cannon for leaving us a 5* review. It's brilliant to hear that you were happy with the service, delivery and products. We look forward to hearing from you again

Posted 4 years ago

“Delivery as promised, good even logs”

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Posted 4 years ago

Thank you very much for taking the time to leave us a positive review.

Posted 4 years ago

“Not quite as neatly cut as last year’s but a better variety of wood. It all burns the same at the end of the day. Well seasoned.”

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Posted 4 years ago

Thank you very much for the 5* review, we're very happy to hear you were pleased with the mix of hardwoods you received from us this year. We look forward to hearing from you again

Posted 4 years ago

“Great service again and quality wood for my pizza oven!”

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Posted 4 years ago

Thank you Rhys for the 5* review. We're so pleased to hear that you were happy with the service and products.

Posted 4 years ago

Dalby Firewood is rated 4.9 based on 6,182 reviews