Dalby Firewood Reviews

4.9 Rating 6,500 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,500 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent friendly service. Dry wood.”

Dalby Firewood 5 star review on 19th June 2017

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Posted 8 years ago

Thanks very much for leaving a great review! We look forward to hearing from you again soon

Posted 8 years ago

“Dalby firewood is very professional and very friendly and delivery is very good too many thanks”

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Posted 8 years ago

Thank you for leaving a positive review! We're really pleased you're happy with the services we provide.

Posted 8 years ago

“It was so easy to order. The order was then quickly acknowledged and dispatched. It arrived within the time frame you indicated. The wood was securely packed and easy to handle once delivered”

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Posted 8 years ago

Thank you very much Mr Taylor, We're pleased to hear that you're happy with the product & service you've received. Look forward to hearing from you again

Posted 8 years ago

“Usual great service from ordering to delivery. Nice dry logs dropped in garden by wood store.”

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Posted 8 years ago

Thanks so much for leaving us a positive review!

Posted 8 years ago

“DALBY Firewood were very friendly and efficient in processing and delivering my order, placing it exactly where I wanted it at my home.”

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Posted 8 years ago

Thanks very much Mr Norman for taking the time to leave a positive review! We're really pleased that the delivery went smoothly and you're happy with the products you've received!

Posted 8 years ago

“Good quality and hassle free ordering and delivery, will be having repeat orders.”

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Posted 8 years ago

Thanks very much for leaving a positive review! We're pleased to hear you're happy with the products & services you've received we look forward to hearing from you again

Posted 8 years ago

“I took advantage of the special birch offer. As the weather has been a bit chilly in the evenings, I finally was able to try it. Burns very hot, if a bit quickly, but I am happy. That I have ordered from Dalby several times now speaks for itself.”

Helpful Report

Posted 8 years ago

Thank you very much for taking the time to leave a review Laila. We're pleased to hear you're happy with the Birch, it is a quicker burning hardwood but does have very high heat output; if you're burning on a log burner just be sure to turn down your air intake for a slower burn! We look forward to hearing from you again

Posted 8 years ago

“Very prompt response to order and delivery on day requested. Wood is very good”

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Posted 8 years ago

Thanks for taking the time to leave us a review! We look forward to hearing from you again soon

Posted 8 years ago

“Very easy to navigate site, very quick delivery with happy friendly staff.”

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Posted 8 years ago

Thank you for leaving us a great review Mr Woodcock, it's really appreciated! We're very pleased to hear that you're happy with the service & delivery

Posted 8 years ago

“The delivery came on time, the service was friendly and the logs were high-quality.”

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Posted 8 years ago

We're really pleased you're happy with the products & service Chris. Thanks for taking the time to leave us a review!

Posted 8 years ago

“The logs, chopping block and tinder are perfect - just a shame everything arrived a day late...”

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Posted 8 years ago

Thank you for taking the time to leave a review Mr Barlow. We're pleased to hear your happy with the product. Although we would like to apologise again due to the late delivery, as you were informed on the scheduled delivery day this was due to a vehicle breakdown from our 3rd Party Delivery company and unfortunately despite our best efforts your delivery could not be made. We're sorry for any inconvenience and hope this doesn't affect your custom.

Posted 8 years ago

“Great service. I order Saturday night and had a big bag of wood delivered the next working day and at the time I had chosen.”

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Posted 8 years ago

Thank you very much for leaving a great review we're so pleased to hear that you're happy with the products and service you have received! We look forward to hearing from you again soon

Posted 8 years ago

“Excellent service, every time!”

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Posted 8 years ago

Thank you very much for your review! So pleased to hear your happy with the service you've received

Posted 8 years ago

“Excellent logs, ease of ordering, friendly, very helpful staff.”

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Posted 8 years ago

Thank you very much for your review! We're really pleased that you're happy with the product & service

Posted 8 years ago

“Efficient, clean wood without brash, great service, never been disappointed "yet" Would highly recommend”

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Posted 8 years ago

Thanks so much for leaving us a 5* review, we're really pleased you're happy with the service & product you've received!

Posted 8 years ago

“I needed some wood at short notice and you came up with the great quality wood and competitive. I went for the extra dry and its brilliant so will definitely be back. Ray. Norfolk”

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Posted 8 years ago

Thanks very much Ray for leaving a great review! We're really pleased that you were happy with the product & quality of the firewood you received. We look forward to hearing from you again in the future!

Posted 8 years ago

“The order arrived very quickly and even though the bag had to stand out in pouring rain for some time,the wood inside remained bone dry and the wood when unpacked was of excellent quality.”

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Posted 8 years ago

Thank you very much for leaving a great review. We're glad to hear our Firewood remained great quality despite the English weather! We look forward to hearing from you in the future

Posted 8 years ago

“Delivery prompt wood burns great cozy and warm living room again very happy customer.”

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Posted 8 years ago

Thank you very much for writing a positive review Christine. We're really pleased that you're happy with the product!

Posted 8 years ago

“Excellent service & product”

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Posted 8 years ago

Thank you for taking the time to leave a positive review! We're pleased to hear you're happy with the product & service

Posted 8 years ago

“Delivery good ,next day, delivered when not in, wood good size and burns well but let your self down by leaving front gate open when you left as we have a dog and its a busy time on the roads.”

Helpful Report

Posted 8 years ago

Thank you for taking time to leave a positive review and giving us your feedback. I have investigated this delivery and to why the gate was left open and i actually delivered the logs personally on that particular day. I do remember the drop very clearly as i was pondering for some time where exactly to leave the logs. I do remember closing the gate, this is common practice for us as we always leave everything as we find it. I am not sure if some else could have possibly entered your property to ‘nosey’ at the product, or if i haven’t closed the latch on the gate property, but i do remember attempting to make sure the gate was. shut. If this has not been done properly please accept my sincere apologies as we always try to make sure everything is left as found. I definatly did not just exit the property and leave the gate open. Sorry if this has caused any inconvenience and i hope this has not jeopardised any further business from our company.

Posted 8 years ago

Dalby Firewood is rated 4.9 based on 6,500 reviews