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Dalby Firewood Reviews

4.9 Rating 6,171 Reviews
99 %
of reviewers recommend Dalby Firewood
Company Reviews Product Reviews
4,060
 Metrics Info
4.9
Based on 6,171 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Dalby Firewood Reviews
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Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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John Noble
Verified Buyer
“Reliable, professional and great wood”
Helpful Report
Posted 1 year ago
Carol Sanderson
Verified Buyer
“Veryhelpful. Will order firewood from them again”
Helpful Report
Posted 1 year ago
Simon Lockett
Verified Buyer
“Always great services from Dalby Firewood will continue to return.”
Helpful Report
Posted 1 year ago
Stuart Young
Verified Buyer
“I just love my Dalby Firewood. Consistantly great quality. It's not about price, it's about value for money. A great friendly family business too. My personal favourite is Ash, a long burn with some heat but it likes it hot in your burner. Birch is great to but burns faster. The crates make fantastic kindling too. I can buy my wood cheaper but the quality never ever matches the Dalby Wood, even my better half has been converted following some testing we did last year.”
Helpful Report
Posted 1 year ago
Steve Gibbon
Verified Buyer
“Second time ordered crate instead of bag. Much easier to unload and stack, with the bonus of some extra wood for those DIY jobs!”
Helpful Report
Posted 1 year ago
Tina Walker
Verified Buyer
“Received our order excellent logs would highly recommend will be coming back to buy more Thankyou”
Helpful Report
Posted 1 year ago
Margaret Chadwick
Verified Buyer
“Interestingly good”
Helpful Report
Posted 1 year ago
Brian Senior
Verified Buyer
“5 ⭐️ Promptly delivered and exactly as described. The logs burn brilliantly and last probably 3 times longer than our usual logs. I think the cheaper logs we had been getting elsewhere are actually a false economy. Good work Dalby Forest!”
Helpful Report
Posted 1 year ago
Neil Mcilveen
Verified Buyer
“Excellent delivery. Not used the wood yet.”
Helpful Report
Posted 1 year ago
Norman Barker
Verified Buyer
“Excellent sized logs. Delivered on time by a driver that was very pleasant, smartly dressed and helpful. An asset to the Company that should be encouraged Thank you”
Helpful Report
Posted 1 year ago
Robert Prest
Verified Buyer
“Web site well laid out and functional. Easy to navigate . Purchase process was clear and straightforward . Kept well informed of order progress . Delivery was on time and well handled .”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Haven't started burning yet, but delivery was good. Expecting the wood to be good as they were recommended by our Chimney Sweep.”
Helpful Report
Posted 1 year ago
Lindsey Evje
Verified Buyer
“We've been customers for over five years and we're very pleased with the product. But their delivery times leave something to be desired. The delivery gentlemen are lovely - they just need more of them, especially around the holidays.”
Helpful Report
Posted 1 year ago
Please can you elaborate on the dissatisfaction with the delivery times? All of your deliveries have been made on time as are 99% of our deliveries. We see that you ordered over the Xmas period when we are closed, even though we sent multiple emails reminding customers of opening hours. We have plenty of staff and all deliveries over Xmas were dispatched on time so to give us a negative review because you chose to order when we were closed is a bit harsh.
Posted 1 year ago
Paul De Villanueva
Verified Buyer
“Good quality logs were delivered conveniently as promised. Thanks.”
Helpful Report
Posted 1 year ago
Gordon Jennings
Verified Buyer
“The delivery service was great as always. However the content of my Kiln Dried Ash & Birch Bulk Bag was 99% ash which i did not expect and was disappointing. I was expecting to be a bit more balanced between ash & birch.”
Helpful Report
Posted 1 year ago
Okan Ok
Verified Buyer
“Great service!”
Helpful Report
Posted 1 year ago
Alex Henderson
Verified Buyer
“Very good and good delivery”
Helpful Report
Posted 1 year ago
Terry Dawes
Verified Buyer
“Excellent service, quality of products and friendly prompt delivery. What more could you want?”
Helpful Report
Posted 1 year ago
Joanne Raw
Verified Buyer
“Lovely dry logs. Really like to be able to choose the type of wood. Always accommodating of the timing of delivery. Office and delivery team really helpful.”
Helpful Report
Posted 1 year ago
Mel Wooldridge
Verified Buyer
“Delivered on time and the driver was helpful. Have not used any of the logs yet but they are well packaged and weather proof.”
Helpful Report
Posted 1 year ago
Dalby Firewood is rated 4.9 based on 6,171 reviews
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