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Dalby Firewood Reviews

4.9 Rating 6,159 Reviews
99 %
of reviewers recommend Dalby Firewood
Company Reviews Product Reviews
3,944
 Metrics Info
4.9
Based on 6,159 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Dalby Firewood Reviews
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Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Lindsey Evje
Verified Buyer
“We've been customers for over five years and we're very pleased with the product. But their delivery times leave something to be desired. The delivery gentlemen are lovely - they just need more of them, especially around the holidays.”
Helpful Report
Posted 10 months ago
Please can you elaborate on the dissatisfaction with the delivery times? All of your deliveries have been made on time as are 99% of our deliveries. We see that you ordered over the Xmas period when we are closed, even though we sent multiple emails reminding customers of opening hours. We have plenty of staff and all deliveries over Xmas were dispatched on time so to give us a negative review because you chose to order when we were closed is a bit harsh.
Posted 10 months ago
Paul De Villanueva
Verified Buyer
“Good quality logs were delivered conveniently as promised. Thanks.”
Helpful Report
Posted 10 months ago
Gordon Jennings
Verified Buyer
“The delivery service was great as always. However the content of my Kiln Dried Ash & Birch Bulk Bag was 99% ash which i did not expect and was disappointing. I was expecting to be a bit more balanced between ash & birch.”
Helpful Report
Posted 11 months ago
Okan Ok
Verified Buyer
“Great service!”
Helpful Report
Posted 11 months ago
Alex Henderson
Verified Buyer
“Very good and good delivery”
Helpful Report
Posted 11 months ago
Terry Dawes
Verified Buyer
“Excellent service, quality of products and friendly prompt delivery. What more could you want?”
Helpful Report
Posted 11 months ago
Joanne Raw
Verified Buyer
“Lovely dry logs. Really like to be able to choose the type of wood. Always accommodating of the timing of delivery. Office and delivery team really helpful.”
Helpful Report
Posted 11 months ago
Mel Wooldridge
Verified Buyer
“Delivered on time and the driver was helpful. Have not used any of the logs yet but they are well packaged and weather proof.”
Helpful Report
Posted 11 months ago
Jon Richards
Verified Buyer
“Great service with a great product! Really helpful team from initial enquiry to delivery. Thoroughly recommend👍🏻”
Helpful Report
Posted 11 months ago
Lynne Glover
Verified Buyer
“Really good company, easy website to order, quick delivery, great quality I love using this company”
Helpful Report
Posted 11 months ago
Lynn Greaves
Verified Buyer
“Quality logs and first class customer care/service”
Helpful Report
Posted 11 months ago
Linda Dobson
Verified Buyer
“Delivered exactly like said, time and place. Thanks.”
Helpful Report
Posted 11 months ago
Mark Merryweather
Verified Buyer
“Fabulous logs just what we need, prompt service especially over December. The delivery guy followed the instructions my daughter saw him and he was very polite.”
Helpful Report
Posted 11 months ago
Anthony Turner
Verified Buyer
“Excellent service very helpful delivery driver and great logs. Merry Xmas to all at Dalby!”
Helpful Report
Posted 11 months ago
Michael Hann
Verified Buyer
“Always good service and good quality logs that burn long and hot.”
Helpful Report
Posted 11 months ago
Valerie Newby
Verified Buyer
“Great service from Dalby Firewood- logs arrived on time, delivery guys very friendly and polite- logs are perfect- good price compared to others.”
Helpful Report
Posted 11 months ago
Robin Maud
Verified Buyer
“Easy ordering system.plenty of advanced notice of deliver. Delivery on arranged time. Logs clean, dry,and DONT spark, or crack when burning.”
Helpful Report
Posted 11 months ago
Graham Berks
Verified Buyer
“Excellent service and excellent product”
Helpful Report
Posted 11 months ago
Magnus Duck
Verified Buyer
“Excelent company. Always deliver precisely where asked. Good quality well cut logs.”
Helpful Report
Posted 11 months ago
Susan Morton
Verified Buyer
“Efficient service and excellent quality of wood thanks .”
Helpful Report
Posted 11 months ago
Dalby Firewood is rated 4.9 based on 6,159 reviews
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