Dalby Firewood Reviews

4.9 Rating 6,182 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,182 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

Dalby Firewood 5 star review on 2nd February 2024

Bob Read

173

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pretty much perfect for what I needed in my smoker. Sizeable pieces that burn slow with good heat”

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Posted 4 years ago

Thanks very much Dan for taking the time to leave us a positive review! Great to hear that you were pleased with the products.

Posted 4 years ago

“Great delivery, lovely wood, as always, no complaints at all”

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Posted 4 years ago

Many thanks for the positive review! We're really pleased to hear you were happy with the products.

Posted 4 years ago

“The customer service was helpful when I placed my order. The delivery arrived promptly within a couple of days. The lumps of charcoal in my bag are quite large compared to other charcoal I have bought previously, which doesn't necessary lend itself great efficiency on my bbq. Nonetheless, it does what it says on the tin.”

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Posted 4 years ago

Thank you very much for leaving us a positive review. Our charcoal is the highest grade possible, filtered to contain only big chunks. It's produced from birch so it lights easily producing a high temperature. It's great to hear that you were happy with the customer and delivery service.

Posted 4 years ago

“Delivered in about 5 days and very good quality”

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Posted 4 years ago

Thank you very much Peter for leaving us a 5* review. We're really pleased to hear that you were happy with the quality of the product and the delivery time over the bank holiday weekend.

Posted 4 years ago

“So far so good. Delivery was a day early which worked for us and the charcoal appears to be at least as good as the Big Green Egg supplied product. Large lumps of charcoal may not suit everyone’s needs. Burn time etc appears good and very easy to light. Overall very happy with the product and service.”

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Posted 4 years ago

Thank you very much Mr Harrison for taking the time to leave us a 5* review. We're really happy that you've been impressed when cooking with the restaurant grade lumpwood charcoal. It's also great to hear you were happy with the service. We look forward to hearing from you again!

Posted 4 years ago

“Good large lumps of charcoal at a reasonable price”

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Posted 4 years ago

Thank you so much for the 5* review! We're really pleased to hear you're happy with the charcoal.

Posted 4 years ago

“Excellent firewood, will be defo using again. Super fast delivery.”

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Posted 4 years ago

Many thanks Jason for the 5* review, brilliant to hear you were impressed with the products and the delivery service! We look forward to hearing from you again

Posted 4 years ago

“wonderful outdoor cooking grade wood, as alaways”

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Posted 4 years ago

Thank you very much Michael for the brilliant 5* review!

Posted 4 years ago

“My delivery came very quickly service was excellent and the product was superior to anything that you can buy in the shops”

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Posted 4 years ago

Many thanks for taking the time to leave us a 5* review, we really appreciate it! It's brilliant to hear that you were pleased with the delivery service and the product quality.

Posted 4 years ago

“Great lumpwood charcoal”

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Posted 4 years ago

Cheers Ben for the 5* review! Great to hear you've been impressed with the charcoal.

Posted 4 years ago

“Excellent service. Previously bought ash logs from Danby and they are long burning and the right size for my log burner.”

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Posted 4 years ago

Many thanks Ann for the positive review, we're so happy to hear that you were pleased with your delivery of Kiln Dried Ash.

Posted 4 years ago

“First class service to start with the charcoal is superb consistent large pieces and starts burns brilliant. Will be back for more for sure.”

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Posted 4 years ago

Thank you Paul for the 5* review! Great to hear that you've been happy with the Lumpwood Charcoal. We look forward to hearing from you again in time for your next cook!

Posted 4 years ago

“Bought pizza oven fuel bundle. Arrived earlier than expected but wasn’t an issue. The wood burns very hot therefore we need fewer logs which is great. This will last us all summer so worth the money.”

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Posted 4 years ago

Thank you very much Andrea for taking the time to leave a positive review. It's great to hear you were impressed with the pizza oven fuel! We look forward to hearing from you again

Posted 4 years ago

“First impressions. Delivery late, however in the light of the current times and the fact it didn’t cause me a problem I’m ok with that. When the charcoal arrived one of the bags inside the outer bag split when lifting out and it went everywhere, this was disappointing. The charcoal, large pieces fantastic heat good burn time. So putting aside some issues the product is excellent. I will order again. Thanks”

Helpful Report

Posted 4 years ago

Many thanks Mr Thomas for taking the time to leave us a positive review, we really appreciate it. I'm sorry to hear your delivery was slightly delayed - the delivery service is dealing with huge amounts of freight at the moment which has caused some delays, but we are doing everything we can to ensure deliveries are made on time. I'm pleased to hear that you were impressed with the size of the lumpwood charcoal and the product overall. I apologise that the bag had ripped when you unwrapped the parcel. We will be looking into this to ensure it doesn’t happen again, the bag may have had a small tear in it when it was packed which due to handling during transit had got bigger, but thank you for bringing this to our attention.

Posted 4 years ago

“I have been purchasing wood for my woodturner from Dalby Firewood for five years. The quality of their products is excellent. Thank you to the whole firm;their staff are always friendly, informative and polite.”

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Posted 4 years ago

Thank you very much Sue for taking the time to leave us such a great 5* review, we really appreciate it. It's wonderful to hear as a regular customer you've been consistently happy with your deliveries and the service from us. We look forward to hearing from you again next time!

Posted 4 years ago

“Really good quality lump wood charcoal. Tried it today - it kept its heat for ages. Service was also excellent. Ordered two bags of charcoal on line and they were delivered within 48 hours.”

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Posted 4 years ago

Thank you very much Lionel for taking the time to leave us such a great 5* review. We're so happy to hear how pleased you were with the lumpwood charcoal and the delivery service. We look forward to hearing from you again

Posted 4 years ago

“Great service, good value for money and good quality wood..perfect for our pizza oven”

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Posted 4 years ago

Many thanks for the positive review. It's great to hear you were impressed with the firewood when using on your pizza oven!

Posted 4 years ago

“Seem very good on first order although invoice was a bit confusing at first glance. So far so good”

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Posted 4 years ago

Thanks very much Peter for taking the time to leave us a 5* review.

Posted 4 years ago

“Great and efficient service. The wood was in a great quality and the size of bags is perfect for my green egg. Thanks very much!”

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Posted 4 years ago

Many thanks for leaving us a positive review. We're really pleased to hear that you've been happy with your delivery from us! We look forward to hearing from you again

Posted 4 years ago

“This is the first time I’ve used lump wood charcoal ( on my new kamado) and I was impressed at how easy it was to light,how long it lasted and the Various sizes It came in. Very happy with my purchase”

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Posted 4 years ago

Many thanks Allison for taking the time to leave us such a great 5* review. It's wonderful to hear how impressed you've been with our charcoal when using on your Kamado! We look forward to hearing from you again in time for your next cook

Posted 4 years ago

Dalby Firewood is rated 4.9 based on 6,182 reviews