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Dalby Firewood Reviews

4.9 Rating 6,514 Reviews
99 %
of reviewers recommend Dalby Firewood
Company Reviews Product Reviews
4,702
 Metrics Info
4.9
Based on 6,514 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Dalby Firewood Reviews
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Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Mike Norman
Verified Buyer
“Excellent delivery ! Both, on-time and positioned exactly where wanted.”
Helpful Report
Posted 2 months ago
John Cook
Verified Buyer
“I can't fault the quality of the wood provided but it is a bit pricey. I do however have one issue as a regular customer. I NEVER receive any discount codes for the wood type I purchase and if I do receive a discount code it is usually immediately after I have taken delivery of a dump bag, therefore it expires before I have the chance to use it. A 10% discount on your next order whenever that might be would be better customer service for regular customers.”
Helpful Report
Posted 2 months ago
Thank you for your review, John. Discount codes are sent out to all customers on our data base unless they have unsubscribed. Some discount codes are applicable to all species, sometimes they are only applicable to a certain species. The most recent discount code we published was species specific and not relevant to the product you ordered. If ever a customer orders a few days or weeks prior to the release of a discount code relevant to the product they've ordered, we always honour the discount on their next order. Thank you for your custom and understanding of the matter.
Posted 1 month ago
Tony Ebbs
Verified Buyer
“Regularly use DF and have never been disappointed. Good quality products, which burn well and evenly. Value for money prices and easy ordering. Delivery always smooth and on time. Pleasant, cheerful staff. Wouldn’t go elsewhere.”
Helpful Report
Posted 2 months ago
Nelson Piper
Verified Buyer
“Used a few times now …. Always good slow burning wood”
Helpful Report
Posted 2 months ago
Sylvia Booth
Verified Buyer
“Fab company - wood very good quality - service by receptionist and driver couldn’t be faulted. Wouldn’t buy my wood from anyone else!!”
Helpful Report
Posted 2 months ago
Andrew Pearman
Verified Buyer
“Good value, service, communication and delivery on time.”
Helpful Report
Posted 2 months ago
Ray Foster
Verified Buyer
“Quick no hassle order system, super quick delivery. Nice dry logs.”
Helpful Report
Posted 2 months ago
Jools Blenkharn
Verified Buyer
“Always very happy with the service from ordering through to delivery. The logs are great and we love lighting our wood stove, so cosy. Thank you as always 🙏”
Helpful Report
Posted 2 months ago
David Stephenson
Verified Buyer
“Excellent service and arrival time was spot on !”
Helpful Report
Posted 2 months ago
Christopher Bond
Verified Buyer
“Logs very good as usual driver was very good all was good”
Helpful Report
Posted 2 months ago
David Davies
Verified Buyer
“Ideal service. No fuss and no bother”
Helpful Report
Posted 2 months ago
Dini Mcbride
Verified Buyer
“Great logs that burn well.”
Helpful Report
Posted 2 months ago
Katherine Ohm
Verified Buyer
“Perfect as always”
Helpful Report
Posted 2 months ago
Allan Wittmann
Verified Buyer
“Always consistant and excellent quality logs over the years. Highly recommended”
Helpful Report
Posted 2 months ago
Graham Henderson
Verified Buyer
“Great logs (Ash kiln dried) easy to order, good communication and delivered right when they said. We certainly recommend them. Price was reduced as well this time.”
Helpful Report
Posted 2 months ago
Stephen Ellis
Verified Buyer
“Spot On! Wood great, well packed, good helpful delivery, well sorted!”
Helpful Report
Posted 2 months ago
Yvonne Hickingbotham
Verified Buyer
“Always pleased with the service we get and very helpful”
Helpful Report
Posted 2 months ago
John Riley
Verified Buyer
“Excellent service, quality logs as always and prompt delivery.”
Helpful Report
Posted 2 months ago
Margaret Boddy
Verified Buyer
“Excellent service as always, driver very obliging.”
Helpful Report
Posted 2 months ago
Mrs C Tyson
Verified Buyer
“Great value and burns lovely.”
Helpful Report
Posted 2 months ago
Dalby Firewood is rated 4.9 based on 6,514 reviews
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