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Dalby Firewood Reviews

4.9 Rating 6,444 Reviews
99 %
of reviewers recommend Dalby Firewood
4.9
Based on 6,444 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Dalby Firewood Reviews
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Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

Write Your review

Very prompt service delivered within the time slot given and delivery guy was pleasant and chatty and helpful.
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Posted 3 years ago
5. I would mark Dalby higher if I could, outstanding service and fantastic staff. I will always order with Dalby. Thanks guys
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Posted 3 years ago
This review is only based on my most recent delivery,previous ones have been good.I had to contact the office to find out when my delivery was actually arriving as it was over the 7 days. The delivery did arrive within the allotted time on the email.,however the driver wouldnt take the bags from previous deliveries which i left out for him.Stating that he didnt have room,strange as he had just dropped of a bags of logs.So its now down to me get rid of them
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Posted 3 years ago
Rolls Royce logs, Rolls Royce service, Rolls Royce price!
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Posted 3 years ago
Recommend Dalby firewood. Quality kiln dry logs. Sized well for my log burner.will definitely use them again.
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Posted 3 years ago
Consistent product and friendly delivery
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Posted 3 years ago
Great wood, great service, worthwhile buying. We usually buy the oak but this time got hornbeam and it’s great.
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Posted 3 years ago
Excellent wood and great service
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Posted 3 years ago
The wood is great, unfortunately they always drop it off without even ringing the doorbell! Wood is decent quality and burns well, always delivered on time.
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Posted 3 years ago
Hi James, Thank you for the review. The reason the driver wouldn't have rang the door bell is because it says on your order that customer is NOT present for delivery. If you are needing to be present on future deliveries, please select yes at this stage of ordering. The driver will then notify you he is there before offloading. Many thanks and hope you enjoy the wood.
Posted 3 years ago
Fantastic service - couldn’t have been more helpful & great quality wood
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Posted 3 years ago
To much background noise when placing phone order as your online system would not take payment. Order taker and driver excellent.
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Posted 3 years ago
Fecking awesome .. seriously .. at this rate a big bag will last me till sometime in October πŸŽ‰πŸ™πŸ™πŸ™πŸ™πŸ™πŸŽ‰πŸŽ‰πŸŽ‰πŸŽ‰πŸ™
Dalby Firewood 5 star review on 23rd September 2022
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Posted 3 years ago
Thank you for this amazing review, Russell! Great video. Enjoy and we look forward to hearing from you again soon.
Posted 3 years ago
Excellent quality seasoned wood, delivered to a difficult spot with little trouble. Many thanks
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Posted 3 years ago
I’ve used Dalby firewood for a good while now. And everything is just 10/10.
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Posted 3 years ago
Great delivery man made our 1st delivery perfect πŸ‘
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Posted 3 years ago
Fast delivery and very high quality wood provided (Birch) Will 100% use again although a number of itesms (kindling) were out of stock at the time or order
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Posted 3 years ago
Hi, Thank you for leaving us a review. Glad the wood is suitable for you. I am not sure why you could not order the Kindling because we always have this in stock and is always showing on the website. Please feel free to give me a call and i can help you out if you would like to order some. Thanks.
Posted 3 years ago
First time ordering and was perfect no issues. Was even sent a message with a 30 min time slot for delivery that was super accurate. Fella who delivered was polite and couldn’t do enough even wheeled the massive bag into my garage! *5 STARS* thank you :)
Dalby Firewood 5 star review on 23rd September 2022
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Posted 3 years ago
Excellent customer service, 5 stars. Easy to order online, prompt delivery and helpful and professional delivery driver. Highly recommend, wood burning lovely, we will definitely be back for more.
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Posted 3 years ago
Hi the crate came in good time the driver was excellent such a helpful chap the logs look great.
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Posted 3 years ago
Good quality wood but it's a shame you have to buy firelighters kindling in such large amounts even when you are buying a few bags of wood.
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Posted 3 years ago
Hi Peter, Individual items can only be ordered with a bulk bag or crate. We are unable to send out a small amount due to costs. The minimum bags of wood you can purchase is 3 and firelighters you can purchase a minimum of 4 boxes.
Posted 3 years ago
Dalby Firewood is rated 4.9 based on 6,444 reviews