Dalby Firewood Reviews

4.9 Rating 6,180 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,180 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

Dalby Firewood 5 star review on 2nd February 2024

Bob Read

173

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service. Prompt delivery. Great product.”

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Posted 2 years ago

Thank you, James. Pleased we could get the delivery to you in good time and that you approve of the product! We hope to hear from you again soon.

Posted 2 years ago

“The wood is very good”

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Posted 2 years ago

“Our go to supplier of quality logs. Let me keep this simple thank you Dalby Logs.”

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Posted 2 years ago

Thank you, Mark. It is a pleasure! We look forward to hearing from you again soon.

Posted 2 years ago

“website easy to navigate, order delivered quickly and promptly, as per instruction. Good quality logs with low moisture and my stove is burning beautifully. I would recommend this company.”

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Posted 2 years ago

Thank you for your review, Elaine. Pleased that the ordering process was easy for you and glad we could get that to you in good time and placed where instructed. We look forward to hearing from you again soon.

Posted 2 years ago

“quality product and efficient service. very happy.”

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Posted 2 years ago

“Excellent service. No need to say anything else.”

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Posted 2 years ago

Great to hear, thank you, Adam. We hope to be hearing from you again soon.

Posted 2 years ago

“New log burner fitted ready for winter. Excellent service from start to finish. Might not use yet but was highly recommended.”

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Posted 2 years ago

Thank you for leaving us a review, Dawn. It is a pleasure. We hope to hear about the burning of the wood when you get the chance. Enjoy!

Posted 2 years ago

“I have been a repeat customer for over 8 years - I always order my Ash crate in May for the winter ahead and took up the Ash crate die back offer. It was delivered yesterday along with bags of kindling and fire lighters. I was quite taken back as the Ash showed hardly any signs of Ash die back - it was an amazing offer. I am very happy with the product and excellent service 10/10. Thank you Dalby Firewood”

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Posted 2 years ago

“This is a firm you can trust. The wood is excellent and the service second to none. They communicate well with you so you know exactly when they are coming . The delivery man was polite ,friendly and considerate. He placed the pallet in front of the log store to facilitate easy storage for us. We will definitely use the firm again.”

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Posted 2 years ago

Thank you for this excellent review, Henry. We are very pleased you approve of our products and I will pass on the kind words to the delivery driver. We look forward to hearing from you again very soon!

Posted 2 years ago

“Excellent, couldn't fault the ordering and delivery service. Perfect logs.”

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Posted 2 years ago

Thank you for leaving us a review, Paul. We are pleased that the whole process went smoothly for you and that the logs are up to standard! We look forward to hearing from you again with another order.

Posted 2 years ago

“Good logs. Their customer service is great. Good communication and always very friendly.”

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Posted 2 years ago

Thank you for the review, Iain. It is always a pleasure. Hope you are enjoying your recent delivery of Oak and Birch and we look forward to hearing from you again soon.

Posted 2 years ago

“Excellent service. Prompt delivery. Good quality wood as stated. Packed to protect from the elements.”

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Posted 2 years ago

“Ordered one day and delivered next. Excellent service excellent logs and courteous delivery man. Will not hesitate to order again and highly recommend Dalby Firewood”

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Posted 2 years ago

Great picture, Anna! Thank you very much for this lovely review. It is a pleasure, and we will pass on the kind words to the driver. We look forward to hearing from you again soon!

Posted 2 years ago

“Ordered Wednesday delivered Thursday- excellent service and a very high quality log. Thank you”

Dalby Firewood 5 star review on 29th April 2022

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Posted 2 years ago

“Great product, great communication and delivery on time as promised. Best logs I have used.”

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Posted 2 years ago

That is great to hear, thank you! Pleased that you are happy with the service provided, delivery and the product! We look forward to hearing from you next time.

Posted 2 years ago

“Special request was for the large crate to be left off the road on my driveway, Please. Excellant delivery that saved me a lot of time when moving the Oak and Birch to the log store. Have dealt with Dalby before and would recommend them. Great phone contact keeping you informed about your delivery.”

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Posted 2 years ago

Thank you very much for this lovely review. It is always a pleasure! We are very pleased to hear that your instructions were adhered to, making it easier for you. Enjoy burning the Oak and Birch, and we look forward to hearing from you again very soon.

Posted 2 years ago

“Excellent delivery on time and the logs nice and dry”

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Posted 2 years ago

Thank you for leaving us a review, Nick. Pleased to hear that the delivery got to you in good time and that you are happy with the Ash. We look forward to hearing from you next time.

Posted 2 years ago

“Always excellent”

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Posted 2 years ago

Thank you for the review, Douglas. It is always a pleasure. Enjoy the firewood, and we look forward to hearing from you next time.

Posted 2 years ago

“Burns lovely,always pleasant guys who deliver 10/10”

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Posted 2 years ago

Thank you for leaving us a review, Sarah. Pleased to hear that the wood is burning well for you and the service was up to standard. We look forward to hearing from you again soon.

Posted 2 years ago

“Pleased with outcome”

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Posted 2 years ago

Thank you for the review, Pleased to hear, john.

Posted 2 years ago

Dalby Firewood is rated 4.9 based on 6,180 reviews