Dalby Firewood Reviews

4.9 Rating 6,171 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,171 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick efficient service and good communication to liaise suitable delivery slots.”

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Posted 2 years ago

Thank you for leaving us a review, Pamela. Pleased that we were able to get the delivery to you in good time. We hope you enjoy the wood and hopefully next time it will be 5 stars!

Posted 2 years ago

“Excellent service delivery on time.have always used Darby.”

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Posted 2 years ago

Always a pleasure, John, Thank you. Hope your recent delivery went smoothly and hope you enjoy the Ash. We look forward to hearing from you again.

Posted 2 years ago

“Had 3 deliveries from here now. Always a fair price, always good quality logs and always delivered on time usually by palletways who are friendly and obliging.”

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Posted 2 years ago

Thank you for leaving us a review, Anthony. Glad that you find our product is good quality and pleased that the delivery company are always able to get it to you in good time. We hope to hear from you again soon.

Posted 2 years ago

“Great communication and service will definitely order again”

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Posted 2 years ago

That's great, Sally. Thank you for leaving us a review. Glad to hear you received great service and we will look forward to hearing from you again soon.

Posted 2 years ago

“Bought from Dalby multiple times. Haven't had the opportunity to use the ash as yet but it looks the same quality wood as before. Burns and lasts well, a clean hot burn 🔥”

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Posted 2 years ago

Thank you for leaving us a review, Timothy. It is always a pleasure. Hope you find the Ash is just as good as previous deliveries and we look forward to hearing from you again soon.

Posted 2 years ago

“Can highly recommend straight to the door. Good quality wood”

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Posted 2 years ago

Thank you for the review, Angela. Pleased to hear you are happy with the service and the quality of the product. We hope to hear from you again soon.

Posted 2 years ago

“Good communication and well organised business.”

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Posted 2 years ago

Thank you for leaving us a review, Chris. Pleased to hear your experience with us went smoothly. Enjoy the logs and we look forward to hearing from you again soon.

Posted 2 years ago

“First time using Dalby I would highly recommend I will definitely be using them again no problems whatsoever the wood was perfect as described on website Delivery driver very helpful”

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Posted 2 years ago

Thank you for leaving us a review, Tony. Pleased to hear your first experience with us went smoothly and that the logs are up to standard. Glad to hear the driver was helpful too! We look forward to hearing from you again soon.

Posted 2 years ago

“Delivered very fast with choice of preferred day and time and as usual very good quality of wood. The pallet was very well packed and wrapped so that we can take our time to stack it in our wood store.”

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Posted 2 years ago

Thank you very much, Anne. It is always a pleasure. Hope the Ash is working well for you and we look forward to hearing from you very soon.

Posted 2 years ago

“This is the second time we have used Dalby and we are again very pleased with the service provided. The wood is perfectly dry, cut to size and arrives in a convenient pallet. We have a small log burner and a fire pit and use both fairly frequently over the winter. 1 pallet lasted us beautifully and is competitively priced. This year there was an issue with the delivery which had nothing to do with Dalby. Dalby maintained contact throughout and were extremely helpful. The issue was resolved quickly and satisfactorily. The handling of this issue, more than anything else, will assure our continued custom with the company.”

Dalby Firewood 5 star review on 8th June 2022

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Posted 2 years ago

Emma, Thank you so much for this amazing review. We are more than happy to hear how well your experiences with our company so far have been. We are glad that we could resolve the said issue with the delivery quickly. We hope that you enjoy the wood and we look forward to hearing from you again very soon! Many Thanks Dalby Firewood

Posted 2 years ago

“Day late and pallet left at the side of road. Good delivery driver though”

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Posted 2 years ago

“Thank you Dalby Firewood for the ongoing service you provide to us in supplying our Kiln Dried Logs. The ordering facility and delivery are first class. On each occasion, the driver has been very polite & helpful with our delivery. We have no negative comments regarding Dalby Firewood and hopefully going forward will be able to continue to use this reliable supplier.”

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Posted 2 years ago

Annette, Thank you so much for this positive review. It is always a pleasure to hear from you. We are pleased that the ordering process is easy for you and very glad to hear that the delivery process is just as smooth. Thank you for your custom, and we look forward to hearing from you again soon.

Posted 2 years ago

“Arrived when expected and lorry reversed onto our drive to unload. Logs were of a consistent size. Excellent service will use again.”

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Posted 2 years ago

Thank you for the lovely review, Dennis. Pleased that the delivery got to you at the time we advised and the driver managed to deliver as per instructed. Enjoy, and we look forward to hearing from you again soon.

Posted 2 years ago

“Excellent as always”

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Posted 2 years ago

That's great, thank you very much, Peter. Look forward to hearing from you again soon.

Posted 2 years ago

“Just as described, quick delivery, great service. Many thanks!”

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Posted 2 years ago

Thank you for this lovely review. Pleased that the delivery got to you in good time and you received great service. We look forward to hearing from you again soon.

Posted 2 years ago

“Excellent service from order to delivery. Kept informed after order and delivery was very efficient and quick.”

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Posted 2 years ago

Thank you for leaving us a review, Mike. Pleased to hear that the ordering process was nice and smooth for you and that we could get your delivery to you in good time. We hope that we will be hearing from you again soon.

Posted 2 years ago

“Ordered arrived quicker than expected and was very simple to place. Very good service, now hoping the product matches it.”

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Posted 2 years ago

Thank you for leaving us a review. We are pleased that we could get it to you quickly and that you received good service. We hope that you approve of the product also and we hope that we will be hearing from you again soon.

Posted 2 years ago

“Excellent service and quality of products. Query with delivery was dealt with promptly. Thank you Olivia.”

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Posted 2 years ago

You're very welcome. Glad I could help. Hope you are enjoying the firewood and we look forward to hearing from you again!

Posted 2 years ago

“Early morning, on time delivery. Good quality wood.”

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Posted 2 years ago

Thank you for leaving us a review. Pleased that it got to you in good time and you find it good quality! We look forward to hearing from you again.

Posted 2 years ago

“Good logs, good service.”

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Posted 2 years ago

Thank you, Anthony. Pleased to hear! Look forward to hearing from you again.

Posted 2 years ago

Dalby Firewood is rated 4.9 based on 6,171 reviews