Dalby Firewood Reviews

4.9 Rating 6,485 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,485 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always professional, friendly service from ordering to delivery.”

Helpful Report

Posted 4 years ago

Thank you for leaving us a review Andrew. Glad to hear you are pleased with our services, thank you and we hope to hear from you again soon.

Posted 4 years ago

“Delivered on time and placed where we asked by a friendly and helpful deliverer”

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Posted 4 years ago

Thanks for the review John. Glad to hear you are pleased with our services, and we hope to keep hearing from you.

Posted 4 years ago

“Great service, all arrived on time can have no complaints.”

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Posted 4 years ago

Thanks for this review, Mark. We're glad you're happy with the products and service you received! We hope to hear from you again soon.

Posted 4 years ago

“Our fault but we thought there was a solid cover. The flimsy plastic collects rain which gets through , if only slightly. Also , we are not looking forward to getting the logs from the bottom. As far as we can see the only easy way to do this would be to tear the plastic , which would make the crate less water resistant.”

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Posted 4 years ago

Thanks for leaving us this review, Julian. The ideal place to store kiln dried logs is indoors where it is warm and dry.

Posted 4 years ago

“I'm very happy with the product. Well packed and good quality. I have no issue with Dalby products, but the delivery arrangements need to be looked into. I paid £10 to choose delivery on Thursday morning between 0830-1230, when we planned to be at home. However, the delivery was made randomly on Wednesday. Thankfully, we were in and able to take delivery. The courier driver said that if he had the product, he would deliver it, regardless of the time booked. If I choose a particular delivery time slot and pay for that choice, then I expect the delivery to be made at that time.”

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Posted 4 years ago

Thank you for taking the time to leave us this review. We are glad you are happy with the product you received. Please accept my apologies for the delivery being made early, we had specifically requested that your delivery was made on Thursday morning but the third delivery company we use had clearly not followed this instruction.

Posted 4 years ago

“First time using Dalby First class service Definitely using them again !!”

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Posted 4 years ago

Thanks for leaving us this lovely review, Michelle. We're pleased you're satisfied with your first delivery from us! We look forward to hearing from you again soon.

Posted 4 years ago

“Very professional on reordering my logs. Delivered on time. Very good quality logs as usual.”

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Posted 4 years ago

Thank you for taking the time to leave us this review, Richard. We are glad you're happy with the ordering process, as well as the ash crate you received. We look forward to hearing from you again soon!

Posted 4 years ago

“Fabulous quality as always.”

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Posted 4 years ago

Thank you for taking your time to leave us this review, we're glad you're happy with the quality of our products!

Posted 4 years ago

“Fantastic service, always good communication and wood always delivered on time. Wood is always of a good quality. Would not hesitate to recommend them.”

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Posted 4 years ago

Thank you for the review. Very glad to hear you are pleased with our service. Hope to hear from you again soon.

Posted 4 years ago

“Order dried birch after being recommended by someone, delivered next day and driver very polite and helpful. The logs burn fantastic, without doubt these are the hottest and longest burning logs we have had. Overall very satisfied and will order from them all the time now.”

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Posted 4 years ago

Thank you for the review Anthony! We are very happy to hear you are pleased with us and our product. Enjoy, and we look forward to hearing from you very soon!

Posted 4 years ago

“We have been using Dalby Firewood for years - the wood is always as described and burns wonderfully, they always deliver when they say they are going to and the staff are lovely!”

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Posted 4 years ago

Thank you for leaving us this review. We are so pleased you're happy with our logs and the service we provide. We look forward to hearing from you again soon!

Posted 4 years ago

“As always, from order to delivery we received perfect service! Ordered the birch crates as our usual ash was out of stock but we are delighted with the quality of logs which burn perfectly ! Highly recommended!”

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Posted 4 years ago

Thank you for leaving us this review, Angela. We're pleased you're happy with our delivery process! I'm sorry we didn't have the ash you were looking for but we're glad you're pleased with the birch you received. We look forward to hearing from you again soon!

Posted 4 years ago

“I have used Dalby Firewood twice and each time found them to provide a professional service and a high-quality product, in that they arrive as arranged, have a hydraulic arm that enables them to place the wood where required, are polite, and the quality of the wood is excellent. Thank you, will continue to use them”

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Posted 4 years ago

Thank you for the 5* star review! We are pleased to hear you are more than happy with our service and product! We look forward to hearing from you again.

Posted 4 years ago

“Fantastic service and quality as usual. Would recommand to anyone with a woodburner or woodfired pizza oven.”

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Posted 4 years ago

Thank you for leaving us this review, Richard. We're glad you're satisfied with both our product and service! We look forward to hearing from you again soon.

Posted 4 years ago

“fantastic charcoal burns really well would recommend this product to family and friends”

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Posted 4 years ago

Thank you for taking your time to leave us this 5* review, we're glad you're satisfied with our restaurant grade lumpwood charcoal!

Posted 4 years ago

“Always happy with the service from Dalby. Just a shame that the selection of logs available is so limited at the moment.”

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Posted 4 years ago

Thank you for leaving us a review Adam. We are sorry that our stock is limited at the moment, however we are due to have more products in stock very soon! Please keep an eye on our website for regular updates in stock, and we do hope to hear from you in the near future!

Posted 4 years ago

“Great customer service, really delivery, will definitely buy again once I’ve got through this mountain of wood”

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Posted 4 years ago

Thank you Jason. We are very pleased you are satisfied with us! Thank you for your custom, and we hope to hear from you again soon!

Posted 4 years ago

“Reliable, friendly, fast delivery”

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Posted 4 years ago

Thank you for the review Mrs Player. We are pleased to hear we are happy with us and we thank you for your custom. We hope to hear from you again soon!

Posted 4 years ago

“These logs are a little more expensive compared to what we buy normally buy but these are top notch, superb quality.”

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Posted 4 years ago

Thank you for leaving us a review. We are glad you find our product a good quality! We hope to keep on hearing from you.

Posted 4 years ago

“My order was delivered within a couple of days and the logs lifted into my front garden next to the log store as requested. First Class Service once again.”

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Posted 4 years ago

Thank you so much for this review Paul. We are more than happy to hear your satisfaction with us and we do hope to hear from you again soon!

Posted 4 years ago

Dalby Firewood is rated 4.9 based on 6,485 reviews