Dalby Firewood Reviews

4.9 Rating 6,221 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,221 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 2 crates of firewood from Dalby - 1 birch and 1 ash - and I have to say I'm very pleased with their smell! I really look forward to the cold autumn days to start using their firewood! Highly recommend, you won't regret!”

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Posted 4 years ago

Thank you for leaving us this review, your feedback is valuable to us

Posted 4 years ago

“EXCELLENT PRODUCT AND SERVICE”

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Posted 4 years ago

Thank you for leaving us this review, Lucy!

Posted 4 years ago

“Great for my grate.”

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Posted 4 years ago

Thanks for taking the time to leave us this review

Posted 4 years ago

“Excellent as always”

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Posted 4 years ago

Thank you - it's always a pleasure!

Posted 4 years ago

“As always my order was handled speedily and delivered when promised. The bags placed close to the storage area by the friendly delivery driver. Thank you once again.”

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Posted 4 years ago

Thank you for taking the time to leave us this review

Posted 4 years ago

“Excellent service and great product.”

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Posted 4 years ago

Thank you Peter, we're glad to hear you're happy with our service and product

Posted 4 years ago

“Great service I even received a phone call to double check that what I'd ordered was what I actually needed Very helpful”

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Posted 4 years ago

Thank you for your feedback Chris!

Posted 4 years ago

“Great service as always and top quality wood. Pleasure to deal with.”

Dalby Firewood 5 star review on 1st July 2021

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Posted 4 years ago

Thank you for your review, it's a pleasure as always!

Posted 4 years ago

“Good wood no issues”

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Posted 4 years ago

Thank you for this 5* review, Mark

Posted 4 years ago

“Prompt delivery. Beautiful quality firewood. Lovely and dry.”

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Posted 4 years ago

Thank you for your review

Posted 4 years ago

“Excellent service. We were kept informed about the delivery, which was on a day and at a time to suit us. We were impressed with the quality and the bag was full to the top. Like the terminator, ‘We’ll be back!’”

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Posted 4 years ago

Thank you Catherine, we look forward to hearing from you again soon!

Posted 4 years ago

“I've used Dalby Firewood for some years now and the service they give is excellent. The logs are super dry and will easily comply with the new guidance not to use wet wood in wood burners.”

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Posted 4 years ago

Thank you for your review, it's always a pleasure!

Posted 4 years ago

“Did what it said!!”

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Posted 4 years ago

Thanks for your review Martin! Glad to hear it

Posted 4 years ago

“Faultless from online ordering to timed delivery!”

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Posted 4 years ago

Thank you for your review. Glad to hear your delivery arrived in a timely manner

Posted 4 years ago

“Brilliant all the way!!! Best logs. Best delivery! Best delivery drivers !!! what can I say? I have never been disappointed with you guys from start to finish. You are the BEST !!! well done and thanks again.”

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Posted 4 years ago

Glad to hear you're happy with our products and service! We look forward to hearing from you again soon

Posted 4 years ago

“Very pleased with the service. Email/text notification of delivery time quick and efficient.”

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Posted 4 years ago

Thank you for your review John

Posted 4 years ago

“Great Service and product, there was a slight wet corner to the logs on the pallet. Good comunication”

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Posted 4 years ago

Thank you for your review. Glad to hear you're happy with the service and product provided. I'm sorry to hear that there was a slight wet corner to the logs on the pallet, this could have only happened in transit as we do not have any logs leaving our yard in this condition

Posted 4 years ago

“Always good prompt service. I get a nice phone call from the driver and everyone is polite and efficient The wood is very good too”

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Posted 4 years ago

Thank you for your review, it's great to hear you're happy with both our service and our products

Posted 4 years ago

“Quick efficient service”

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Posted 4 years ago

Thank you for your review, Stephen! We're glad to hear it

Posted 4 years ago

“Always deliver when stated to exact time. Now they know my property they know where to place the logs so I don’t need to be at home. Excellent friendly service at all times.”

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Posted 4 years ago

Thank you for this review, Andrew! It's always a pleasure

Posted 4 years ago

Dalby Firewood is rated 4.9 based on 6,221 reviews