Dalby Firewood Reviews

4.9 Rating 6,172 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,172 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with the communication from day 1. I finally found some good quality extra thin wood for my wood-fired oven.”

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Posted 3 years ago

Thank you for taking the time to leave us this review. Look forward to hearing from you again soon!

Posted 3 years ago

“Brilliant service and friendly delivery Logs burn great”

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Posted 3 years ago

Happy to hear that you are happy with our product. Look forward to hearing from you again soon!

Posted 3 years ago

“excellent quality lump charcoal delivered early”

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Posted 3 years ago

Thank you for your review Ben!

Posted 3 years ago

“Very good as usual”

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Posted 3 years ago

Thank you for your 5* review!

Posted 3 years ago

“Ordering & delivery process was first class for what was my first charcoal order with Dalby. If the charcoal is as good when I try it I'll certainly be back for more.”

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Posted 3 years ago

Thank you for your lovely review. Hope to hear from you again soon!

Posted 3 years ago

“Excellent quality logs delivered direct to my log store. Would highly recommend.”

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Posted 3 years ago

Thank you for your review!

Posted 3 years ago

“Been using Dalby Firewood for may years. As always good quality firewood delivered at exactly the time promised and to the place wanted (a slightly awkward position on an entrance path which the hoist can just reach)”

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Posted 3 years ago

Thank you for taking the time to leave us this lovely review. We are proud of our customer service and prompt delivery.

Posted 3 years ago

“brilliant service good. clean logs”

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Posted 3 years ago

Thank you for your 5* review.

Posted 3 years ago

“Fast delivery, and perfect in our garden oven, lighting quickly, and made perfect pizza.”

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Posted 3 years ago

Thank you for your review!

Posted 3 years ago

“Ordered online. Very easy process. Came on time. Good quality wood”

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Posted 3 years ago

Thank you for your review. Glad you found our website easy to use!

Posted 3 years ago

“Excellent service efficient and prompt delivery. VB”

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Posted 3 years ago

Thank you for the 5* review!

Posted 3 years ago

“Once again wonderful, friendly service. When you need logs, kindling or fire lighters you do not need to go anywhere but here. Quality fantastic and logs just the right size. Fantastic company !!”

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Posted 3 years ago

Thank you for your lovely review Jillian. Look forward to hearing from you again soon!

Posted 3 years ago

“Can’t fault the contents of bulk bags. Had birch, ash and oak. Impressed with the quality and size. Appreciated the price reductions - being retired such savings mean a lot. Delivery was friendly, prompt and efficient. I just wish in these recycling days with storing and returning the bags on the next delivery you get some recognition for their return.”

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Posted 3 years ago

Thank you for your lovely review. Pleased you are happy with our product and pricing. We collect and recycle empty bags when we are re-delivering to the same address, we can't collect empty bags if not delivering as this is not viable.

Posted 3 years ago

“Easy too order. Good delivery service. Lovely staff Excellent wood for my fire”

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Posted 3 years ago

Thank you for your lovely review Christine! Look forward to hearing from you again.

Posted 3 years ago

“Great service but weather rubbish so didn’t actually get to use them on the day. The order was processed efficiently and delivered without any problems.”

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Posted 3 years ago

Thank you very much for your positive review. We're sure once the weather brightens up you'll be impressed when using our Dalby Gold!

Posted 3 years ago

“Great wood, delivered timely and a friendly driver who place the pallet just were needed.”

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Posted 3 years ago

Thank you very much Scott for the positive review, we're so pleased to hear that you were happy with the delivery and products.

Posted 3 years ago

“Great service and great products. Highly recommend.”

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Posted 3 years ago

Thank you very much Glen for the positive review, it's great to hear you were happy with the service and products!

Posted 3 years ago

“I have used Dalby for some time. I find their delivery and service very good. I usually buy ask bags and have done so this year. Sadly at the time of ordering they had no large cuts which I prefer but Apart from that the standard cuts will do.”

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Posted 3 years ago

Many thanks Mr Cattle for your positive review. As per our email exchange we have added you to our mailing list and will let you know when the Thick Cut products are available. We look forward to hearing from you again

Posted 3 years ago

“Absolutely delighted with our first delivery of logs! Very efficient service and the logs are amazing and all exactly the same length!”

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Posted 3 years ago

Thank you for your review Joanne! So happy to hear you are pleased with the product. Look forward to hearing from you again soon!

Posted 3 years ago

“As described on the website and as ordered and quick delivery. Only negative is not Dalby's fault and that was the boxes were battered and ripped open I assume by the courier as cant believe they would have been dispatched in such a way”

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Posted 3 years ago

Thank you for the 5* review and glad you found our website helpful. Please be assured that we did not dispatch these in that condition and will have happened in transit, as you suggested. Should is to happen again, please contact us directly with photos so we can look into this further. Many thanks!

Posted 3 years ago

Dalby Firewood is rated 4.9 based on 6,172 reviews