Dalby Firewood Reviews

4.9 Rating 6,172 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,172 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

Write Your review

Tell us how Dalby Firewood made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery. Beautiful quality firewood. Lovely and dry.”

Helpful Report

Posted 3 years ago

Thank you for your review

Posted 3 years ago

“Excellent service. We were kept informed about the delivery, which was on a day and at a time to suit us. We were impressed with the quality and the bag was full to the top. Like the terminator, ‘We’ll be back!’”

Helpful Report

Posted 3 years ago

Thank you Catherine, we look forward to hearing from you again soon!

Posted 3 years ago

“I've used Dalby Firewood for some years now and the service they give is excellent. The logs are super dry and will easily comply with the new guidance not to use wet wood in wood burners.”

Helpful Report

Posted 3 years ago

Thank you for your review, it's always a pleasure!

Posted 3 years ago

“Did what it said!!”

Helpful Report

Posted 3 years ago

Thanks for your review Martin! Glad to hear it

Posted 3 years ago

“Faultless from online ordering to timed delivery!”

Helpful Report

Posted 3 years ago

Thank you for your review. Glad to hear your delivery arrived in a timely manner

Posted 3 years ago

“Brilliant all the way!!! Best logs. Best delivery! Best delivery drivers !!! what can I say? I have never been disappointed with you guys from start to finish. You are the BEST !!! well done and thanks again.”

Helpful Report

Posted 3 years ago

Glad to hear you're happy with our products and service! We look forward to hearing from you again soon

Posted 3 years ago

“Very pleased with the service. Email/text notification of delivery time quick and efficient.”

Helpful Report

Posted 3 years ago

Thank you for your review John

Posted 3 years ago

“Great Service and product, there was a slight wet corner to the logs on the pallet. Good comunication”

Helpful Report

Posted 3 years ago

Thank you for your review. Glad to hear you're happy with the service and product provided. I'm sorry to hear that there was a slight wet corner to the logs on the pallet, this could have only happened in transit as we do not have any logs leaving our yard in this condition

Posted 3 years ago

“Always good prompt service. I get a nice phone call from the driver and everyone is polite and efficient The wood is very good too”

Helpful Report

Posted 3 years ago

Thank you for your review, it's great to hear you're happy with both our service and our products

Posted 3 years ago

“Quick efficient service”

Helpful Report

Posted 3 years ago

Thank you for your review, Stephen! We're glad to hear it

Posted 3 years ago

“Always deliver when stated to exact time. Now they know my property they know where to place the logs so I don’t need to be at home. Excellent friendly service at all times.”

Helpful Report

Posted 3 years ago

Thank you for this review, Andrew! It's always a pleasure

Posted 3 years ago

“Excellent charcoal and excellent service when ordering and delivering thankyou very much great communication.”

Helpful Report

Posted 3 years ago

Thank you for your review Michael, we are very pleased to hear you are happy with your product and our service

Posted 3 years ago

“Great service, great products. Can’t ask for anything more”

Helpful Report

Posted 3 years ago

Thank you for this review Stuart!

Posted 3 years ago

“Brilliant charcoal. Speedy delivery and 1st class service. Will definitely order again 😊”

Helpful Report

Posted 3 years ago

Thank you for this review! Glad to hear you're happy with your product

Posted 3 years ago

“Excellent service.”

Helpful Report

Posted 3 years ago

Thank you!

Posted 3 years ago

“This was our 2nd delivery of logs. The communication was excellent and our delivery on time (even though we were not in) The logs are very dry and of good quality. We will certainly continue to purchase.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Ellen. Look forward to hearing from you again soon!

Posted 3 years ago

“Easy to follow website, and easy to order by phone. Quick delivery.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us this review. We pride ourselves on our efficient ordering system.

Posted 3 years ago

“Excellent service product. Best charcoal iIhave ever used.Staff so helpful when phoned to enquire.Will definitely recommend to all my friends. Thank you Stuart”

Helpful Report

Posted 3 years ago

Thank you for this review Stuart. Happy to hear that you are pleased with our product and service!

Posted 3 years ago

“Delivered on the date specified, couldn’t get hold of us when delivering. Followed the instructions given and left exactly where asked! Will be using again!”

Helpful Report

Posted 3 years ago

Happy to hear that you are pleased with the delivery. Thank you for leaving us this review and look forward to hearing from you soon!

Posted 3 years ago

“Quick delivery, and really good quality charcoal.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us this review.

Posted 3 years ago

Dalby Firewood is rated 4.9 based on 6,172 reviews