Dalby Firewood Reviews

4.9 Rating 6,188 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality & service. Well presented web site, nice to speak to somebody who then does what they promise. Clean wagon & helpfull driver. Will not go anywhere else now.”

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Posted 1 year ago

“Excellent quality wood ,burns well and if chopped into sticks they are excellent for lighting the fire. Excellent delivery service, very quick and lifted off next to the storage area. Many thanks.”

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Posted 1 year ago

“We had a new log burner fitted and were recommended Dalby Firewood by the shop we purchased it from. Despite the fact we live in North Wales delivery was spot on. I even phoned customer services for some advice on logs and received excellent advice. We purchased a crate of logs which was neat and tightly packed and really good quality, bone dry, easy to light and burns very well . Cannot fault the service and product . Very happy!”

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Posted 1 year ago

“Great service as usual.”

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Posted 1 year ago

“Always friendly and efficient in processing and delivering orders. Quality of the logs is always great”

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Posted 1 year ago

“Excellent service and quick delivery. Logs are a good size and good quality. Thank you”

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Posted 1 year ago

“Everything fine!”

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Posted 1 year ago

“A very easy to use website and good communication about the delivery, which included being very flexible when I asked if it could be delayed as the day they had clashed with scaffolding being erected”

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Posted 1 year ago

“Quality bone dry logs, generously filled bags and prompt delivery.”

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Posted 1 year ago

“The logs are as described - nice and dry. Delivery as told . No problems. More expensive than other local suppliers but sticking with them as long the price does not increase over the summer. One would expect plenty of ash waiting to be felled with the “die back””

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Posted 1 year ago

“Ash crate great value. Tried other suppliers nearer to us but find that Dalby is the far better wood for the wood burner.”

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Posted 1 year ago

“Quality logs in full bag!”

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Posted 1 year ago

“Yet another great service and product, highly recommended. 👏”

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Posted 1 year ago

“We've bought from Dalby wood for a number of years. We buy the ash crates. Excellent quality. Burns well.”

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Posted 1 year ago

“Excellent service as usual Can’t fault anything from the first phone call To the logs being delivered”

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Posted 1 year ago

“The young delivery man was extremely helpful and pleasant. Not always easy delivering to the back of a terraced house ! Thank you”

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Posted 1 year ago

“5 Star quality and service as always”

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Posted 1 year ago

“Excellent swift and helpful service. The wood arrived on the day I put the last three logs in my log basket!”

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Posted 1 year ago

“Firewood order arrived a day later than specified with no prior notification. So good quality wood but customer service and communication definitely has room for improvement!”

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Posted 1 year ago

Hi Mr Winstone, I did call and speak to your wife yesterday. I apologise that your delivery was a day late due to a vehicle breakdown however you were notified of this on Thursday afternoon. The email you sent us also stated that you were contacted. Unfortunately these things happen which we can't control but we always let the customer know. On the other hand, i am glad you are pleased with the wood and we do hope we will hear from you again.

Posted 1 year ago

“Good quality logs delivered by very a friendly driver! Fantastic service from an efficient and friendly team! Thank you again!”

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Posted 1 year ago

Dalby Firewood is rated 4.9 based on 6,188 reviews