Dalby Firewood Reviews

4.9 Rating 6,043 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,043 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Dalby Firewood 5 star review on 20th March 2024

168

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent delivery. Not used the wood yet.”

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Posted 3 months ago

“Excellent sized logs. Delivered on time by a driver that was very pleasant, smartly dressed and helpful. An asset to the Company that should be encouraged Thank you”

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Posted 3 months ago

“Web site well laid out and functional. Easy to navigate . Purchase process was clear and straightforward . Kept well informed of order progress . Delivery was on time and well handled .”

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Posted 3 months ago

“Haven't started burning yet, but delivery was good. Expecting the wood to be good as they were recommended by our Chimney Sweep.”

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Posted 3 months ago

“We've been customers for over five years and we're very pleased with the product. But their delivery times leave something to be desired. The delivery gentlemen are lovely - they just need more of them, especially around the holidays.”

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Posted 3 months ago

Please can you elaborate on the dissatisfaction with the delivery times? All of your deliveries have been made on time as are 99% of our deliveries. We see that you ordered over the Xmas period when we are closed, even though we sent multiple emails reminding customers of opening hours. We have plenty of staff and all deliveries over Xmas were dispatched on time so to give us a negative review because you chose to order when we were closed is a bit harsh.

Posted 3 months ago

“Good quality logs were delivered conveniently as promised. Thanks.”

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Posted 4 months ago

“The delivery service was great as always. However the content of my Kiln Dried Ash & Birch Bulk Bag was 99% ash which i did not expect and was disappointing. I was expecting to be a bit more balanced between ash & birch.”

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Posted 4 months ago

“Great service!”

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Posted 4 months ago

“Very good and good delivery”

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Posted 4 months ago

“Excellent service, quality of products and friendly prompt delivery. What more could you want?”

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Posted 4 months ago

“Lovely dry logs. Really like to be able to choose the type of wood. Always accommodating of the timing of delivery. Office and delivery team really helpful.”

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Posted 4 months ago

“Delivered on time and the driver was helpful. Have not used any of the logs yet but they are well packaged and weather proof.”

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Posted 4 months ago

“Great service with a great product! Really helpful team from initial enquiry to delivery. Thoroughly recommend👍🏻”

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Posted 4 months ago

“Really good company, easy website to order, quick delivery, great quality I love using this company”

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Posted 4 months ago

“Quality logs and first class customer care/service”

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Posted 4 months ago

“Delivered exactly like said, time and place. Thanks.”

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Posted 4 months ago

“Fabulous logs just what we need, prompt service especially over December. The delivery guy followed the instructions my daughter saw him and he was very polite.”

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Posted 4 months ago

“Excellent service very helpful delivery driver and great logs. Merry Xmas to all at Dalby!”

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Posted 4 months ago

“Always good service and good quality logs that burn long and hot.”

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Posted 4 months ago

“Great service from Dalby Firewood- logs arrived on time, delivery guys very friendly and polite- logs are perfect- good price compared to others.”

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Posted 4 months ago

Dalby Firewood is rated 4.9 based on 6,043 reviews