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Dalby Firewood Reviews

4.9 Rating 6,035 Reviews

99 %

of reviewers recommend Dalby Firewood

Company Reviews

Product Reviews

4.9

Based on 6,035 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Dalby Firewood 5 star review on 20th March 2024

Dalby Firewood 5 star review on 2nd February 2024

Dalby Firewood 5 star review on 3rd December 2023

Dalby Firewood 5 star review on 2nd December 2023

Dalby Firewood 5 star review on 13th October 2023

Dalby Firewood 5 star review on 13th October 2023

Dalby Firewood 5 star review on 8th October 2023

168

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service from start to finish . Very easy ordering process online with a great choice of logs . Delivery was fast and very efficient, delivered with care and we even received an image on the delivery , all requests followed with care . Excellent service”

Posted 3 months ago

“Good quality wood, good service”

Posted 3 months ago

“Another fab delivery of bulk bag of Kiln dried Ash & Birch plus kindling and firelighters . Lovely dry wood burns fantastic cut nicely to fit our log burner perfectly. Delivery is always spot on and drivers are so courteous and helpful it's a pleasure to chat to them. Thanks again for your A-1 service! You deserve five stars for sure!”

Posted 3 months ago

“The service is great, the wood well seasoned and always dry.”

Posted 3 months ago

“Reliable, professional and great wood”

Posted 3 months ago

“Veryhelpful. Will order firewood from them again”

Posted 3 months ago

“Always great services from Dalby Firewood will continue to return.”

Posted 3 months ago

“I just love my Dalby Firewood. Consistantly great quality. It's not about price, it's about value for money. A great friendly family business too. My personal favourite is Ash, a long burn with some heat but it likes it hot in your burner. Birch is great to but burns faster. The crates make fantastic kindling too. I can buy my wood cheaper but the quality never ever matches the Dalby Wood, even my better half has been converted following some testing we did last year.”

Posted 3 months ago

“Second time ordered crate instead of bag. Much easier to unload and stack, with the bonus of some extra wood for those DIY jobs!”

Posted 3 months ago

“Received our order excellent logs would highly recommend will be coming back to buy more Thankyou”

Posted 3 months ago

“Interestingly good”

Posted 3 months ago

“5 ⭐️ Promptly delivered and exactly as described. The logs burn brilliantly and last probably 3 times longer than our usual logs. I think the cheaper logs we had been getting elsewhere are actually a false economy. Good work Dalby Forest!”

Posted 3 months ago

“Excellent delivery. Not used the wood yet.”

Posted 3 months ago

“Excellent sized logs. Delivered on time by a driver that was very pleasant, smartly dressed and helpful. An asset to the Company that should be encouraged Thank you”

Posted 3 months ago

“Web site well laid out and functional. Easy to navigate . Purchase process was clear and straightforward . Kept well informed of order progress . Delivery was on time and well handled .”

Posted 3 months ago

“Haven't started burning yet, but delivery was good. Expecting the wood to be good as they were recommended by our Chimney Sweep.”

Posted 3 months ago

“We've been customers for over five years and we're very pleased with the product. But their delivery times leave something to be desired. The delivery gentlemen are lovely - they just need more of them, especially around the holidays.”

Posted 3 months ago

Please can you elaborate on the dissatisfaction with the delivery times? All of your deliveries have been made on time as are 99% of our deliveries. We see that you ordered over the Xmas period when we are closed, even though we sent multiple emails reminding customers of opening hours. We have plenty of staff and all deliveries over Xmas were dispatched on time so to give us a negative review because you chose to order when we were closed is a bit harsh.

Posted 3 months ago

“Good quality logs were delivered conveniently as promised. Thanks.”

Posted 4 months ago

“The delivery service was great as always. However the content of my Kiln Dried Ash & Birch Bulk Bag was 99% ash which i did not expect and was disappointing. I was expecting to be a bit more balanced between ash & birch.”

Posted 4 months ago

“Great service!”

Posted 4 months ago

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Dalby Firewood is rated 4.9 based on 6,035 reviews