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Dalby Firewood Reviews

4.9 Rating 6,158 Reviews
99 %
of reviewers recommend Dalby Firewood
Company Reviews Product Reviews
3,940
 Metrics Info
4.9
Based on 6,158 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Dalby Firewood Reviews
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Phone:

01653 668177

Location:

Middle House FarmLow Marishes
Malton
YO17 6RH

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Anonymous
Verified Buyer
“Ash crate great value. Tried other suppliers nearer to us but find that Dalby is the far better wood for the wood burner.”
Helpful Report
Posted 8 months ago
Brian Law
Verified Buyer
“Quality logs in full bag!”
Helpful Report
Posted 8 months ago
Michael Peters
Verified Buyer
“Yet another great service and product, highly recommended. 👏”
Helpful Report
Posted 8 months ago
Timothy Gilbert
Verified Buyer
“We've bought from Dalby wood for a number of years. We buy the ash crates. Excellent quality. Burns well.”
Helpful Report
Posted 8 months ago
Stuart Iliffe
Verified Buyer
“Excellent service as usual Can’t fault anything from the first phone call To the logs being delivered”
Helpful Report
Posted 8 months ago
Janine Dunford
Verified Buyer
“The young delivery man was extremely helpful and pleasant. Not always easy delivering to the back of a terraced house ! Thank you”
Helpful Report
Posted 8 months ago
Caroline Fermore
Verified Buyer
“5 Star quality and service as always”
Helpful Report
Posted 8 months ago
Carol Gardner
Verified Buyer
“Excellent swift and helpful service. The wood arrived on the day I put the last three logs in my log basket!”
Helpful Report
Posted 8 months ago
Alan Winstone
Verified Buyer
“Firewood order arrived a day later than specified with no prior notification. So good quality wood but customer service and communication definitely has room for improvement!”
Helpful Report
Posted 8 months ago
Hi Mr Winstone, I did call and speak to your wife yesterday. I apologise that your delivery was a day late due to a vehicle breakdown however you were notified of this on Thursday afternoon. The email you sent us also stated that you were contacted. Unfortunately these things happen which we can't control but we always let the customer know. On the other hand, i am glad you are pleased with the wood and we do hope we will hear from you again.
Posted 8 months ago
Angela Mills
Verified Buyer
“Good quality logs delivered by very a friendly driver! Fantastic service from an efficient and friendly team! Thank you again!”
Helpful Report
Posted 8 months ago
Christopher Burt
Verified Buyer
“Excellent service as usual Excellent logs,delivery drivers first class. Thank you”
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
“Usual excellent service. Birch oak mix is really good and burning well.”
Helpful Report
Posted 8 months ago
John Scarth
Verified Buyer
“Excellent service and really helpful delivery service. Thank you.”
Helpful Report
Posted 8 months ago
Richard Lilley
Verified Buyer
“Great service and value”
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Posted 8 months ago
Lesley Beckford
Verified Reviewer
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Helpful Report
Posted 9 months ago
Anonymous
Verified Buyer
“Great service as always Easy process from order to delivery”
Helpful Report
Posted 9 months ago
Maggie Horton
Verified Buyer
“Excellent service, very polite and helpful staff and really good logs ....thank you all.”
Helpful Report
Posted 9 months ago
David Mcafee
Verified Buyer
“Logs delivered as requested.the driver was very helpful.”
Helpful Report
Posted 9 months ago
John Drayton
Verified Buyer
“Easy ordering on website, with a good choice of delivery dates. Delivered on time and pallet was positioned as requested. Wood looks good and is of a good thickness. Slightly slower to catch than birch I had previously been using but I am happy with that.”
Helpful Report
Posted 9 months ago
Mark Whitmore
Verified Buyer
“Excellent service. Gave me a 30 min delivery window and it was delivered on time and where I wanted it.”
Helpful Report
Posted 9 months ago
Dalby Firewood is rated 4.9 based on 6,158 reviews
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