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Dalby Firewood Reviews

4.9 Rating 6,510 Reviews
99 %
of reviewers recommend Dalby Firewood
Company Reviews Product Reviews
4,697
 Metrics Info
4.9
Based on 6,510 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Dalby Firewood Reviews
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Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Patricia Dale
Verified Buyer
“The quality of the wood is very good. The ordering was easy. The staff very helpful. One niggle is I had to wait in all day and had to ring up to ask when it was arriving, the chap at the delivery company was very helpful he told us when it would arrive. Would have been helpful to have known that earlier.”
Helpful Report
Posted 9 years ago
Thankyou for your review. When you ordered you selected the all day delivery slot between 8:30- 5:30. Time slot options are available. Glad you are pleased with the product.
Posted 9 years ago
Simon Lockett
Verified Buyer
“Can't fault anything great service, great wood!! Will keep returning !!”
Helpful Report
Posted 9 years ago
Ian Williams
Verified Buyer
“Fast delivery helpful delivery guy. Good quality logs will be buying again”
Helpful Report
Posted 9 years ago
Christine Hodgson
Verified Buyer
“The delivery came at the time quoted on the email. They put the wood inside the garage for me as it was raining. Very helpful as I couldn't have moved the bag myself. Wood of good quality, dry and well seasoned.”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“Easy to order, prompt delivery, wood dropped by the wood store, nice and dry and burns beautifully, very happy customer. (forgot to mention it's excellent value)”
Helpful Report
Posted 9 years ago
Edward Dalby
Verified Buyer
“Excellent quality, very competitive price and extremely friendly and helpful delivery driver.”
Helpful Report
Posted 9 years ago
Jillian Lyons
Verified Buyer
“Easy to order online, competitive prices, friendly, helpful people to speak to on the phone and a 30 minute time slot on the delivery day. I d definitely recommend”
Helpful Report
Posted 9 years ago
Ian Hugill
Verified Buyer
“Thought i might have over estimated when the load of large 40cm hardwood logs arrived. They looked huge. However they burn really well in our Morso stove, a couple of logs keep us warm all evening”
Helpful Report
Posted 9 years ago
Anonymous
Verified Reviewer
“Good quality ash wood with great heat output. Although it seems quite expensive to purchase a smaller order If you have a multi fuel burner one log placed on a few coals will burn for approx 45minutes making it very economical compared to other wood types. Excellent customer service.”
Helpful Report
Posted 9 years ago
David Wright
Verified Buyer
“It's the first we have had logs delivered so some friends recommended Dalby Firewood. Ordering the firewood was easy and the lady we spoke to was very pleasant and helpful. The delivery came within a few days and the driver was also pleasant and dropped the bag of logs directly into the garage. We will certainly use Dalby Firewood in future.”
Helpful Report
Posted 9 years ago
Joanna Hanlon
Verified Buyer
“I have had an excellent first time experience with Dalby Firewood and will be ordering from them again. The customer service was brilliant and someone was able to quickly sort out a convenient delivery time for me. The logs are burning well and helping the transition into autumn/winter be a bit more enjoyable!!”
Helpful Report
Posted 9 years ago
Norman Scott
Verified Buyer
“You set a delivery date and time and that was the date and time the load arrived. Person who unloaded the bags was courteous and efficient. The quality of the logs was first class, well dried and seasoned. Will be buying more in the near future, many thanks. Norman Scott.”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“Logs burnt so far burn well no problems. Delivery was as requested and competitive price. Pallet well wrapped. Plan to use this company again. Many thanks.”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“Quality logs and prompt service. Excellent.”
Helpful Report
Posted 9 years ago
Carolyn Guillot
Verified Buyer
“Wood is as described, cut to size and dry. Also it was delivered on time and left in the right place according to instructions as I was out.”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“Great product, excellent service”
Helpful Report
Posted 9 years ago
John Swales
Verified Buyer
“Spot on so far”
Helpful Report
Posted 9 years ago
Steve Short
Verified Buyer
“Good service and excellent dry logs.”
Helpful Report
Posted 9 years ago
Andy Whitelaw
Verified Buyer
“It is THE best quality wood around this area wouldn't go anywhere else now”
Helpful Report
Posted 9 years ago
George Dublon
Verified Buyer
“Well packed crates of wood. Rather concerned that the delivery was by 1 man without a power operated pallet mover..I had to help push the trolley up a slight incline and was helped by a passer by.”
Helpful Report
Posted 9 years ago
Dalby Firewood is rated 4.9 based on 6,510 reviews
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