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Dalby Firewood Reviews

4.9 Rating 6,510 Reviews
99 %
of reviewers recommend Dalby Firewood
Company Reviews Product Reviews
4,698
 Metrics Info
4.9
Based on 6,510 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Dalby Firewood Reviews
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Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Gill Chappell
Verified Buyer
“Great wood and great customer service! Recommended!”
Helpful Report
Posted 9 years ago
Richard O
Verified Buyer
“Excellent quality wood, as per usual. The only feedback is that having to pay the same delivery charge per item, does not encourage bulk ordering.”
Helpful Report
Posted 9 years ago
Thank you for your kind review. Unfortunately we have to pay for every pallet that gets delivered. Instead of ordering two bags, it is cheaper and better value for money to order a crate. This means more firewood for less money than two bags and qualifies for free delivery.
Posted 9 years ago
Mr Paul
Verified Buyer
“I have been buying this bulk fire wood since we installed a wood stove 3 years ago. It is always of high quality: burns hot with a low water content. Delivery is prompt and problem free My only reason for scoring a GOOD and not VERY GOOD is because the wood comes in a use-once plastic builders bag which is not eco-friendly.”
Helpful Report
Posted 9 years ago
Thank you for your review and your custom over the last few years. The issue we have with the bags Mr Coal is we are tied with health & saftly laws as these are single trip bags. The bags do stretch a considerable amount and it would be very dangerous to re-use the bags. Also we do collect the bags on our return and the used bags get recycled. This is the most eco- friendly solution.
Posted 9 years ago
Kevin Hann
Verified Buyer
“Good quality firewood and always good, accurate information on delivery. The actual delivery is always efficient, convienient and considerate. Highly recommended.”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“Excellent service and quality.”
Helpful Report
Posted 9 years ago
Stephen Brown
Verified Buyer
“Fantastic service once again. The delivery even arrived 2 days earlier than the website estimated????. This really is the best wood & kindling we have ever used in our wood burning stove.”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“All day slot but delivered early morning. Driver very friendly”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“Great, easy, super efficient service.”
Helpful Report
Posted 9 years ago
Carolyn Brosnan
Verified Buyer
“Very pleased with the quality of the firewood - burns very well. And the delivery was perfect - asked for the crate to placed in a specific location while I was away, and was very happy to see it exactly where I hoped. Thanks very much for great service and product!”
Helpful Report
Posted 9 years ago
Raymond Doyle
Verified Buyer
“Excellant clean couteous delivery, good quality logs.”
Helpful Report
Posted 9 years ago
Andrew
Verified Buyer
“Good comms , perfect delivery bang on time , very pleasant and competent delivery driver , very good product --- truly excellent altogether , many thanks !”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“A great delivery service and the logs are excellent quality.”
Helpful Report
Posted 9 years ago
Catherine Hill
Verified Buyer
“I opted for the 'Gold' Ash logs, which were more expensive but more efficient, and have found the claims to be true! Swift delivery by Dalby meant we were not kept waiting, and the quality of our logs reassured us it was money well spent. There is no doubt these are ultimately better value in the long run. Burning brightly, and warmly, I thoroughly recommend Dalby, for whatever logs you decide upon!”
Dalby Firewood 5 star review on 25th October 2016
Helpful Report
Posted 9 years ago
William O
Verified Buyer
“Excellent service very prompt delivery , really good product”
Helpful Report
Posted 9 years ago
Stewart Edwards
Verified Buyer
“Superb service once again. Quality products. Thank you.”
Helpful Report
Posted 9 years ago
Andrew Ball
Verified Buyer
“We purchased a jumbo bag of firewood at a good price, it arrived promptly on the day they said it would and was delivered directly into my garage. All I had to do was open and close my garage door, the delivery driver did all the rest! And he was friendly and courteous as well.”
Helpful Report
Posted 9 years ago
Judith Evans
Verified Buyer
“Excellent service,quality and value.”
Helpful Report
Posted 9 years ago
Sandra Pennock
Verified Buyer
“Very efficient service”
Helpful Report
Posted 9 years ago
Trevor Harston
Verified Buyer
“Never had problems with delivery until now the driver was unpleasant as to where I wanted him to pull it said he only had to drop at Kerb side he wasn't insured for pulling it 50 yds Although I always say this in my instructions I have always been happy with the quality of the logs”
Helpful Report
Posted 9 years ago
Rosie Thompson
Verified Buyer
“Amazing service from Dalby Firewood. Quick delivery and amazing quality kiln dried birch firewood. Very dry, easy to split and an amazing smell. Nick. St.Albans”
Helpful Report
Posted 9 years ago
Dalby Firewood is rated 4.9 based on 6,510 reviews
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