Dalby Firewood Reviews

4.9 Rating 6,620 Reviews

99 %

of reviewers recommend Dalby Firewood

4.9

Based on 6,620 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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Dalby Firewood 5 star review on 18th March 2025

Michael Wrigley

Dalby Firewood 5 star review on 23rd August 2024

Paul Abbott

Dalby Firewood 5 star review on 19th June 2024

Tracey Sygrove

Dalby Firewood 5 star review on 5th June 2024

Mark Bevan

Dalby Firewood 5 star review on 20th March 2024

James Gray

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality and value firewood”

Helpful Report

Posted 8 years ago

Thanks very much Mr Smyth

Posted 8 years ago

“i appreciated the helpfulness with my pre-order enquiry which helped me make sure your product was suitable for what I wanted it for. When I did order I was amazed at the quick response with next day delivery, right on time in your emailed time slot. The person who delivered the goods was very helpful and pleasant. I am sorry I did not think to offer him a cup of tea. I'll do better next year, when I order a top-up of woodchip for my path. Thank you.”

Helpful Report

Posted 8 years ago

Thanks so much Berrel for leaving us such a great review! We're really happy to hear how pleased you were with the service we provided and that the Woodchip was suitable for your garden path. We look forward to hearing from you again, All the best

Posted 8 years ago

“From the point of ordering with Joe, confirmation of delivery by email/text to the driver on the day of the delivery everything was very professional. I ordered the Dalby gold extra dry ash which I have to say was superb quality. The fires we have had have been superb, good flame, long burn and importantly warm. I would not hesitate in recommending Dalby you will not be disappointed.”

Helpful Report

Posted 8 years ago

Thanks so much Phil for taking the time to leave us a positive review. We're really pleased that you're happy with the service & Extra Dry Dalby Gold. Look forward to hearing from you again!

Posted 8 years ago

“Choice of delivery date,cheerful delivery driver.Covering of pallet to keep dry.Good logs”

Helpful Report

Posted 8 years ago

Thanks so much for taking the time to leave us a great review!

Posted 8 years ago

“Spoke to lovely girl to place the order,delivered quickly by a really nice & helpful man. Quality of logs very good.”

Helpful Report

Posted 8 years ago

Thanks so much Emma for the lovely review, we're really happy that you're pleased with the service. We look forward to hearing from you again

Posted 8 years ago

“An excellent experience from start to finish, ordering, delivery and burning the prime logs. The staff at each point, could not be more helpful and cooperative and genuinely wishing to please.”

Helpful Report

Posted 8 years ago

Thank you so much for taking the time to leave us such a great review, we're so pleased that you're happy with the service you received and that you're pleased with the products! We look forward to hearing from you again Mr Whitehouse

Posted 8 years ago

“Good dry wood, cut to the right size”

Helpful Report

Posted 8 years ago

Thank you very much for the positive review

Posted 8 years ago

“Always good - from website visit, to easy order, customer service is brilliant, and the wood is fabulous. There may be cheaper alternatives - but with Dalby you absolutely get what you pay for and great value for money - burns slow and warm :)”

Helpful Report

Posted 8 years ago

Thank you very much for leaving us a positive review Adrian! It's always great to hear feedback from regular customers, really pleased that you're happy with the products and service

Posted 8 years ago

“It just works. Order placed. Delivered when promised. Beautifully crated. What you order is what you get. No fuss. No hassle. Thanks”

Helpful Report

Posted 8 years ago

Thank you so much for taking the time to leave us such a great review, we're really pleased to hear how happy you were with the delivery and service we provide. Look forward to hearing from you again in the future

Posted 8 years ago

“good quality wood. very pleased”

Helpful Report

Posted 8 years ago

“Good quality wood and the wood is dried. (Other company was far too damp). Good communication and informed before delivery by telephone and email. Delivery excellent in bags and put in the garage for us. ( not like others we have had and it's just left loose on the drive for us to take in) thanks for a professional service.”

Helpful Report

Posted 8 years ago

Thanks so much for taking the time to leave us such a great review! we're really happy to hear how pleased you are with the products and that your delivery went so smoothly for you! We look forward to hearing from you again

Posted 8 years ago

“we are very pleased with the Wood and kinderlin we bought and the customer service. we will use again.”

Helpful Report

Posted 8 years ago

Thanks very much Julia for leaving us a review! We look forward to hearing from you again soon

Posted 8 years ago

“New customer couldn’t fault the service. Logs ordered superb quality and value- best we’ve had, will be purchasing again.”

Helpful Report

Posted 8 years ago

Thanks so much Valerie for taking the time to leave us a review! It's very much appreciated, really pleased to hear you're happy with the products

Posted 8 years ago

“Excellent service and quality fire wood”

Helpful Report

Posted 8 years ago

Thanks very much for the positive review!

Posted 8 years ago

“Easy and straightforward. Helpful staff and they kept me informed of me delivery by text and email. Quality of wood and volume far better than previous provider.”

Helpful Report

Posted 8 years ago

We're so happy to hear that you're pleased with the product and delivery Melissa. Thank you very much for taking the time to leave us a 5* review it's very much appreciated

Posted 8 years ago

“Easy to order on line , quick and friendly delivery”

Helpful Report

Posted 8 years ago

Thank you very much for the 5* review Peter!

Posted 8 years ago

“Tryed logs from a few places and not been very impressed, they either burn too fast or don't burn at all. So happy we chose Dalby Firewood it's just right, customer service also good. 5*”

Helpful Report

Posted 8 years ago

We're so pleased to hear you're happy with the product and service Michelle! We really love receiving feedback from our new customers. Thank you very much for leaving us a 5* review

Posted 8 years ago

“Arrived on time. Placed log container where we wanted it. Very helpful driver. Logs seem to be burning well - we have only used about 20!”

Helpful Report

Posted 8 years ago

Thanks so much Mr Hardman for taking the time to leave us a positive review! It's very much appreciated, we look forward to hearing from you again soon

Posted 8 years ago

“Very good service. Keep you informed at all times re text or email. Our order came the next day.”

Helpful Report

Posted 8 years ago

Thank you very much for leaving us a positive review Helen. We look forward to hearing from you again soon

Posted 8 years ago

“Excellent quality and prompt delivery.”

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Posted 8 years ago

Thank you very much Bruce for taking the time to leave us a positive review! We look forward to hearing from you again

Posted 8 years ago

Dalby Firewood is rated 4.9 based on 6,620 reviews