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Dalby Firewood Reviews

4.9 Rating 6,583 Reviews
99 %
of reviewers recommend Dalby Firewood
Company Reviews Product Reviews
4,762
 Metrics Info
4.9
Based on 6,583 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Dalby Firewood Reviews
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Phone:

01653 668177

Location:

Dalby Firewood,
Middle House Farm, Low Marishes,
Malton
North Yorkshire
YO17 6RH

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John Cook
Verified Buyer
“Excellent quality logs yet again, and packaging and delivery are also very good. If I was to have one complaint it would be the cost of the logs at £220 for a dump bag I am struggling to stick with this supplier. I fully understand the current impact of the cost of living and transport costs etc but unfortunately, there is no incentive for me if there is no loyalty discount or other incentives to buy.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Prompt, efficient and friendly delivery. Highly recommended!”
Helpful Report
Posted 3 years ago
Jan Trow
Verified Buyer
“Fantastic advice throughout. Very patient. Delivery on time and amazing service too. OLIVIA you deserve employer of the year for helping us xxxx”
Helpful Report
Posted 3 years ago
Thank you Jan, much appreciated. Glad i could help and I am pleased the delivery went well! We look forward to hearing from you again.
Posted 3 years ago
Frans Kobus
Verified Buyer
“Extremely efficient from start to finish and delivered within 24 hrs”
Helpful Report
Posted 3 years ago
Susan Lamb
Verified Buyer
“Excellent product excellent service”
Helpful Report
Posted 3 years ago
Janet Wilmot
Verified Buyer
“Received part order extremely satisfied with person in office also delivery man. Thank you again for your services. Janet”
Helpful Report
Posted 3 years ago
Andrew Mitchell
Verified Buyer
“Excellent service and top quality products. Always efficient and friendly service. Many thanks.”
Helpful Report
Posted 3 years ago
Stephen Thompson
Verified Buyer
“Could not fault the service once again.quality of wood looks good highly recommended”
Helpful Report
Posted 3 years ago
Trevor Harper
Verified Buyer
“Very good customer service, confirmed delivery date and time and delivered spot on time! Exactly to to spot I requested! Thanks”
Helpful Report
Posted 3 years ago
Jeffrey Eyre
Verified Buyer
“Easy to deal with keep you well informed delivery on time driver helpful and polite would recommend them”
Helpful Report
Posted 3 years ago
Alison Perry
Verified Buyer
“Delivered on time and placed where requested. Wood looks to be great quality”
Helpful Report
Posted 3 years ago
Graham Hall
Verified Buyer
“I buy all my charcoal from Dalby. Quality product and excellent service. Highly recommended.”
Helpful Report
Posted 3 years ago
Ann Allison
Verified Buyer
“Great service , great logs for our wood burning stove and good prices. What more do you need.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Top quality product, top quality service.”
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Posted 3 years ago
Anonymous
Verified Buyer
“Good dry firewood. Delivered on time by a helpful driver.”
Helpful Report
Posted 3 years ago
Julie Watson
Verified Buyer
“Ordering easy, special offer on Ash & Birch, delivered as advised, placed in the garage where required. A good job from start to finish! We definitely reccommend!”
Dalby Firewood 5 star review on 25th May 2023
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Posted 3 years ago
Tim Blackford
Verified Buyer
“Excellent quality product, well packaged, and delivered and unloaded on time.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Large crate delivered of mixed kiln dried birch and ash. 95% of logs were cut uniformly to length and 90% were of a cross-sectional size that will not need splitting further. The logs themselves are clean and there are few knots. Easy to stack. A competitive price for the quality, this is the second crate ordered and will certainly consider further orders in the future. The crate is used for kindling but does require a fair amount of work to achieve, but is very cost effective.”
Helpful Report
Posted 3 years ago
Martin Walker
Verified Buyer
“Excellent service”
Helpful Report
Posted 3 years ago
Anne Breadmore
Verified Buyer
“We have used Dalby for over 7 years and always are very happy with the product. We ordered a pallet on special offer and the delivery was unfortunately not to their normal high quality standard - it never arrived ! I contacted Olivia at Dalby who tried to get the delivery reorganised for the next day but sadly this didn’t happen. Since we were going on holiday I asked for the delivery to be rescheduled for about 10 days later. This she did and the pallet arrived as expected. They had some difficulty getting it off the lorry and it was clear that the original pallet had been badly damaged. It had all been put on another pallet and then shrink wrapped. Delivered a bit wonky with some loose pieces on top but all to the excellent Dalby quality. I’ll forgive them this one. Thanks Olivia!”
Helpful Report
Posted 3 years ago
Dalby Firewood is rated 4.9 based on 6,583 reviews
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